Questions and Answers for KOHLER Bancroft Wall-Mount Handshower Holder in Vibrant Brushed Nickel

A:  Hello, this is Keisha with Kohler Co. I am happy to address your question. K-10599-BN is an item that can be purchased in Colorado. Thank you for choosing Kohler.

A:  Hi, this is Keisha with Kohler Co. I am delighted to answer your question. Our Bancroft holder K-10599-BN Bracket pivots and rotates to position the handshower at the desired angle and can be installed on any shower wall. Thank you for choosing Kohler.

A:  Hi Jay, this is Sarah with Kohler Customer Service. I'm glad to answer your question. Yes, you can use the Bancroft handshower with the Bancroft wall bracket. Thank you for choosing Kohler.

A:  Hi Rona, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The included mounting plate must be screwed into the wall using the included screws. Thank you for choosing KOHLER.

A:  Hello, my name is Justine with KOHLER Customer Service. I am happy to assist you with your shower accessory question. The Bancroft Wall-Mount Hand shower Holder in Vibrant Brushed Nickel does need to be anchored to the wall. For complete directions they can be found on the Kohler Website. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing the Bold Look of KOHLER.