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Questions and Answers for Kwikset Dakota Satin Nickel Single Cylinder Door Handleset with Polo Door Knob Featuring SmartKey Security

Internet #202279371

Model #687DAXP 15 SMT CP

Store SKU #182071

Dakota Satin Nickel Single Cylinder Door Handleset with Polo Door Knob Featuring SmartKey Security
(441)Questions & Answers (32)
  • Universal handing fits both right & left-handed door preparations
  • SmartKey Security re-key allows you to rekey your lock in seconds
  • Fits door thickness of 1-3/8 in. to 1-3/4 in.
View Full Product Details

Questions & Answers

32Questions
caret
Q:I purchased my home in 2012 as a new construction. Over time, the entry door knob is has become extremely flimsy and unsecure. However, I don't have a receipt. Can I still request a warranty fulfillment for this specific model?
by|Apr 6, 2024
1 Answer
Answer This Question

A:  Yes, we're happy to help with your product's warranty. Please reach out to our Support Team here: https://www.kwikset.com/support/customer-service

by|Apr 8, 2024
    caret
    Q:What is the total weight of the package.
    by|Aug 2, 2023
    1 Answer
    Answer This Question

    A:  The total weight of the package is 6 lbs.

    by|Aug 4, 2023
      caret
      Q:My outside thumb button has completely fallen off the handle. Can this be repaired or does the entire lockset need to be replaced?
      by|Jun 16, 2023
      1 Answer
      Answer This Question

      A:  The exterior handle would need to be replaced. If you are the original purchaser of the product, please contact our Support Team for further assistance at 1-800-327-5625.

      by|Jun 16, 2023
        caret
        Q:Does the bottom screw hole have an adjustable feature?
        by|Apr 5, 2023
        1 Answer
        Answer This Question

        A:  The Dakota Handleset has a C-Dimension of 8-13/32", from the center of the handle to the bottom screw hole and does not have an adjustable feature

        by|May 18, 2023
          caret
          Q:Do you have to drill a hole in your door for the bottom screw?
          by|Nov 3, 2021
          2 Answers
          Answer This Question

          A:  Yes, please see this installation guide for instructions: https://images.thdstatic.com/catalog/pdfImages/e5/e5f9d0f4-0634-4c85-9612-b64b47aeaa3c.pdf

          by|Nov 4, 2022
            1 found this answer helpful

            A:  Yes a small pilot hole.

            by|Mar 1, 2022
            caret
            Q:we have a quickset lock and handle from 1996. it looks like the 1996 set is bigger. will this fit? are the drill holes the same
            by|Sep 5, 2021
            2 Answers
            Answer This Question

            A:  My old one was longer top to bottom and the cylinder was longer. Had to use some parts from old one to install.

            by|Jun 3, 2022

            A:  The Dakota Handleset has a C-Dimension of 8-13/32", from the center of the handle borehole to the bottom screw hole.

            by|Sep 7, 2021
              caret
              Q:The outside thumb button feels very sloppy and not spring loaded so I have to manually pull back up once door is opened is this normal .
              by|Aug 6, 2021
              2 Answers
              Answer This Question

              A:  No. Mine pops back on its own.

              by|Aug 13, 2021

                A:  The thumb piece should spring back. Thanks for sharing your experience and we'd like to help resolve this. Please call our Support Team at 1-800-327-LOCK (5625) for assistance.

                by|Aug 6, 2021
                  caret
                  Q:What is the distance between the center of knob and bottom screw that holds the bottom of the handle to the door? My old EZ Set brand handleset was 8-3/8" I want to make sure this fits the existing holes before buying.
                  by|Jun 18, 2021
                  1 Answer
                  Answer This Question

                  A:  The Dakota Handleset has a C-Dimension of 8-13/32" from the center of the handle to the bottom screw hole.

                  by|Oct 7, 2022
                    1 found this answer helpful
                    page 2

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                    Hardware Finish Family

                    Nickel

                    Brass

                    Bronze

                    Nickel

                    Deadbolt Type

                    Single Cylinder Deadbolt

                    Single Cylinder Deadbolt

                    Single Cylinder Deadbolt

                    Single Cylinder Deadbolt

                    Commercial/Residential

                    Residential

                    Residential

                    Residential

                    Residential

                    Security/ANSI Grade

                    ANSI Grade 3 (Good)

                    ANSI Grade 3 (Good)

                    ANSI Grade 3 (Good)

                    AAA

                    Door Handing

                    Universal

                    Universal

                    Universal

                    Universal