Questions and Answers for LG STUDIO 30 in. 1.7 cu. ft. Over-the-Range SMART Microwave Convection Oven in PrintProof Stainless Steel with Air Fry

A:  Hello, James Collins. As with all other LG Over-the-Range Microwave Ovens, the minimum distance between the LG STUDIO 1.7 cu. Ft. Over-the-Range Convection Microwave Oven with Air Fry, Model # MHES1738N, and the Cooktop/Countertop surface is 30" before you install the microwave under your upper kitchen cabinet. This model has a height of 16 8/16" (or 16.5" if you prefer decimals), so the minimum distance between the bottom of the microwave oven and your Cooktop/Countertop after installation will be 16 1/2" (13.5")...^Ivan.

A:  Hello. The LG STUDIO 1.7 cu. Ft. Over-the-Range Convection Microwave Oven with Air Fry, Model # MHES1738N, has a TurnTable On/Off feature...^Ivan.

A:  Thank you for reaching us regarding LG Microwave (MHES1738N) model. To keep your kitchen smelling fresh without a vent hole, try these tips: •Use a range hood above your stove to remove cooking odors. •Open a window for ventilation while cooking. •Use a fan to circulate air and reduce smells. •Cover pots and pans to contain steam and odors. •Consider cooking outdoors for smelly foods. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHES1738N.BEHESTD. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hey there. There is no need to purchase a rear or outside vent for this LG microwave. Send us a private message on social media @LGUSSupport if you have any follow-up questions. We're here to help. ^ Diego

A:  Hey there. To adapt LG microwave air fryer settings for a conventional air fryer, first, preheat the conventional air fryer to your recipe's recommended temperature. Then, set the LG microwave air fryer to match this temperature and the recipe's cooking time. Note that finding the perfect settings may require some trial and error. Always monitor your food and adjust settings as necessary. If you have a question, please send us a private message on social media,@LGUSSupport, with your contact information, model, and serial number. We'll be happy to help you. ^ Diego

A:  Hey there! Yes, this is an over-the-range microwave. ^Gaby

A:  Thank you for your interest in the LG Microwave (MHES1738N) model. The LG MHES1738N model features a capacitive touch screen. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHES1738N.BEHESTD. ^Cris

A:  Hi there! We understand how much you value the quick & convenient cooking option your microwave has to offer! Let's get things back in order! We'd like to have one of our technicians take a closer look in order to determine the issue and discuss repair options. Please reach out to us on social media (@LGUSSupport) with your phone, model, and serial number. We look forward to hearing from you! ^Chris

A:  Hey Phoebe! Check out this link for turning off the turntable in your LG Microwave: http://spr.ly/6426kDQ58. ~TammyJo