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Questions and Answers for Mylen STAIRS Reroute Galvanized Exterior 60 in. Diameter Spiral Staircase Kit, Fits Height 127.5 in. to 142.5 in.

Internet #311553973

Model #EC60Z14V004

Store SKU #1004810191

  • 60 in. dia. code spiral staircase with 26 in. clear walking path
  • Fits floor to floor height range of 127.5 to 142.5 in.
  • Includes two 42 in. tall platform rails

Questions & Answers

44Questions
caret
Q:Does your staircases come in white? If not, can they be painted?
by|Nov 8, 2020
1 Answer
Answer This Question

A:  Thanks for you question, Renovator1! We do offer stairs in black, white and gray for interior applications. Check out the Condor or Hayden collections. For our galvanized offering, we do not offer painted finishes but they can be painted. However, painted galvanized steel is very dependent on the stairs environment. We recommend allowing 2 - 3 months after installation to allow the galvanized stair to "settle in" to its environment. We also recommend contacting a local paint professional with experience painting galvanized steel for guidance, recommendations, etc. Please don't hesitate to call our awesome product and customer support team at (855) 821-1689 if you have any other questions or need any additional information!

by|Nov 9, 2020
    1 found this answer helpful
    caret
    Q:What is the true tread depth on these staircases. My code requires 9.75 inches?
    by|Aug 5, 2020
    1 Answer
    Answer This Question

    A:  Thanks for your question, Myrtle. Minimum tread depth is measured 12" out from the center column which is 7.5" for these stairs. It increases as you go further towards the edge of the stairs. Please don't hesitate to call our awesome product and customer support team at (855) 821-1689 if you have any other questions or need any additional information.

    by|Jan 29, 2021
      1 found this answer helpful
      caret
      Q:That is wide the landing
      by|Jul 26, 2020
      1 Answer
      Answer This Question

      A:  Thanks for your question, enrike. Check out our measurement guide in the product info section of the product listing for more information but the platform on this staircase is 31" x 31". It will require a 62" floor opening to avoid any headroom issues. Please don't hesitate to call our awesome customer and product support team at (855) 821-1689 if you have any other questions or need additional information. Hope this helps!

      by|Jul 27, 2020
        caret
        Q:Can two of these be stacked?
        by|Jul 13, 2020
        1 Answer
        Answer This Question

        A:  Thanks for your question, Lewis. Our kits are intended for "non-stacked" applications but can be converted to "stackable" with a custom coupler. Give our awesome product and customer support team at (855) 821-1689 and then can get you situated!

        by|Jul 13, 2020
          caret
          Q:Will it fit through a standard door opening. In other words, can I get it through the door where it needs to be installed?
          by|Jul 12, 2020
          1 Answer
          Answer This Question

          A:  Thanks for your question! We ship our products disassembled in one large box in a pallet. The individual pieces will fit but the box is 48" x 40" x 30" so components will need to be taken out of the box to fit through the doorway. Please don't hesitate to call our awesome product and customer support team at (855) 821-1689 if you have any other questions or need additional information.

          by|Jan 29, 2021
            2 found this answer helpful
            caret
            Q:I couldn’t find any spiral staircase in Home Depot Canada.
            by|Jul 10, 2020
            1 Answer
            Answer This Question

            A:  Thanks for your question, Pali. At this time, we are only shipping through Home Depot to the continental US states. Please don't hesitate to call our awesome product and customer support team at (855) 821-1689 if you have any other questions or need additional information.

            by|Jan 29, 2021
              1 found this answer helpful
              caret
              Q:is there a solution for this?
              by|Jun 29, 2020
              1 Answer
              Answer This Question

              A:  Thanks for your question, JG. Our stairs are designed to meet the national IRC standards but local codes do vary from this...such as your requirement. Riser bars would work for this but are not offered as a standard component in these kits. That said, feel free to call our awesome customer and product support team at (855) 821-1689 and we'll get you what you need!

              by|Jan 29, 2021
                1 found this answer helpful
                caret
                Q:Can I order them in black?
                by|Jun 23, 2020
                1 Answer
                Answer This Question

                A:  Thanks for your questions, Jerry. We do not offer painted finishes on our galvanized stairs as painting galvanized metal is largely dependent the environment / climate in which they are installed. Our recommendation is to discuss preparation and methods with a local painter or paint store to get some helpful tips. If you need any other information or have any additional questions, please feel free to contact our Customer Support at (855) 821-1689.

                by|Jun 26, 2020
                  caret
                  Q:Can the kit parts be powder coated instead
                  by|Jun 16, 2020
                  1 Answer
                  Answer This Question

                  A:  Thanks for your question, stairs. These stairs can be painted but painting galvanized metal is largely dependent on surface preparation and the environment in which they are installed. We do not offer colors on our galvanized stairs because of this. Our recommendation is to discuss preparation and methods with a local painter or paint store to get some helpful tips. If you need any other information or have any additional questions, please feel free to contact our Customer Support at (855) 821-1689.

                  by|Jun 18, 2022
                    1 found this answer helpful
                    caret
                    Q:Can this be for an exterior installation?
                    by|Jun 3, 2020
                    1 Answer
                    Answer This Question

                    A:  Thanks for your question, Alfonso and yes! This staircase is designed specifically for exterior applications, however some customers have installed them indoors. The galvanization process protects the stair against wear and tear from exterior elements...even coastal applications! Please don't hesitate to reach out to our awesome customer and product support team at (855) 821-1689 if you have any other questions or need any additional information.

                    by|Jun 9, 2020