Q:The product description says "dual color LED lights" but when I hover over the size buttons, 7ft, 9ft & 12ft it says white lights. Is this the dual color LED model or the cheaper white/clear light model?
by|Nov 11, 2020
2 Answers
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A: It has multiple modes so you can choose white, kind of an antique color mix, full color and more. Pretty cool!
by|Dec 12, 2020
A: These are the light functions available on this tree:
1. Steady warm white
2. Twinkle warm white
3. Steady multicolor
4. Twinkle multicolor
5. Steady pastel
6. Fading warm white to multicolor
7. Random fading
8. Fading warm white
9. Fading multicolor
10. Flashing warm white to multicolor
by|Sep 5, 2023
2 found this answer helpful
Q:It is a several generation family tradition so can buy unlit but would prefer prelit
by|Nov 3, 2020
1 Answer
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A: No, we do not.
China
by|Nov 4, 2020
Q:Does this one come in a 6.5
by|Oct 12, 2020
1 Answer
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A: Yes, it comes in a 6.5ft
by|Oct 12, 2020
Q:What size tree skirt do you use?
by|Sep 27, 2020
1 Answer
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A: Any that have a 32" diameter.
by|Sep 28, 2020
Q:Can this Tree be used with a rotating stand?
by|Jul 23, 2020
1 Answer
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A: Yes, this tree has a pole diameter of 1.25"
by|Jul 23, 2020
Q:Have had tree since Thanksgiving..worked fine..unplugged checked connections..
by|Jan 22, 2020
1 Answer
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A: Please call our Customer service Team 1-888-494-7278
by|Jan 24, 2020
Q:can the tree pole extender that raises the tree up 6" be used with the Powerconnect tree???
by|Dec 3, 2019
1 Answer
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A: No, the tree pole extender that raises the tree up 6" can't be used with the Power-connect tree.
by|Dec 7, 2019
Q:The section of lights about 10 or 15 won’t turn on on the white setting or they flicker. They turn on in the multicolored setting but when it changes back-and-forth it stays multicolored.
by|Nov 28, 2019
1 Answer
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A: Please contact our Customer Service Team - 1-888-494-7278
by|May 6, 2023
1 found this answer helpful
Q:Does this tree come in a slim size?
by|Nov 10, 2019
2 Answers
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A: No, unfortunately, this tree does not come in a slim size.
by|Nov 12, 2019
A: No, this tree does not come with slim size.
by|Nov 12, 2019
Q:What is the warranty on this tree and the lights? 2 years ago I bought a tree (not this brand) and the lights went out string by string the second year. The warranty covered them send me new strings of lights for me to attach....opposite reason to buy a prelit tree!
by|Oct 25, 2019
1 Answer
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A: This tree has a 3 year warranty on the lights, 5 years on the tree itself. That only applies for National Tree Company's products.