Questions and Answers for Nexgrill 4-Burner Propane Gas Grill in Black with Side Burner and Stainless Steel Main Lid

A:  Hello Connie - Thank you for your inquiry! It sounds like you might have an issue with the regulator. Could you give us a call at 800-913-8999 so we can help you troubleshoot it. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello Sherry - Thank you for your inquiry! This grill comes with a propane regulator and we do not recommend using lava rocks on it. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello Misty - Thank you for your inquiry! For assembly options, please make sure to reach out to your local Home Depot store directly for further assistance. Should you have additional product related questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello Jere - Thank you for your inquiry! The tank will rest on the cart frame and be held by the metal wires between the front left and back left legs. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello James - Thank you for your inquiry! That part is called a lighting rod. It is a backup match lighting system to be used if needed to light the main burners. You put a match at the end, light it, then slide it down to the burners. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello John - Thank you for your inquiry! The grill does not include a propane tank. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello Hebertjs - Thank you for your inquiry! The tank will rest on the cart frame and be held by the metal wires between the front left and back left legs. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  I always have my grill covered

A:  Hello MmmHmm - Thank you for your inquiry! We recommend using a grill cover to protect the grill from the weather and moisture. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

A:  Hello Dana- Thank you for your inquiry! We recommend the following cover: https://www.homedepot.com/p/Nexgrill-Grill-Cover-52-in-700-0888/206028312 Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!