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Questions and Answers for Nexgrill 4-Burner Propane Gas Grill in Black with Side Burner and Stainless Steel Main Lid

Internet #310654539

Model #720-0925P

Store SKU #1004670955

  • 4 Stainless Steel Burners covered by a 5 year warranty
  • Durable, easy-to-clean porcelain cast-iron cooking grids
  • 12,000 BTU Side Burner for preparing dishes quickly and easily

Questions & Answers

546Questions
caret
Q:Just purchased this grill and it seems to have issue with the regulator. I tried connecting it to 2 propane tanks, 1 leaks and 1 the gas will not come out. I spent quit a lot of time assembling it and this is just frustrated.
by|May 6, 2024
1 Answer
Answer This Question

A:  Hello mike - Thank you for your inquiry! This is most likely a regulator issue, please attempt the following instructions: Turn all the knobs and the tank to the off position Disconnect the regulator from the propane tank Open main lid (IMPORTANT) Turn on all main burners to the high position Let this sit 10-15 minutes untouched Once allotted time has elapsed, make sure all knobs are turned to the off position Reconnect your propane regulator gas hose to the propane tank Slowly open the tank all the way, should take about 30 secs. Then light your grill like you normally would If the issue is not solved or should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

by|May 8, 2024
    1 found this answer helpful
    caret
    Q:If I buy this product and have it put together for me before I pick it up, how will I know if it was new out of the box and not a floor model??
    by|May 5, 2024
    0 Answer
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    caret
    Q:Can I hook up my natural gas line to this grill?
    by|May 5, 2024
    1 Answer
    Answer This Question

    A:  Hello MomG - Thank you for your inquiry! This grill is not a dual-energy model and is not convertible to natural gas as it is designed to work with propane (LP) only. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

    by|May 6, 2024
      caret
      Q:Does it come with a propane tank gauge included
      by|May 4, 2024
      1 Answer
      Answer This Question

      A:  Hello Emma - Thank you for your inquiry! No it does not! Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

      by|May 6, 2024
        caret
        Q:Does it come with a propane tank gauge included
        by|May 4, 2024
        1 Answer
        Answer This Question

        A:  Hello Emma - Thank you for your inquiry! No it does not! Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

        by|May 6, 2024
          caret
          Q:Will I have to buy the hoses separately that hook up to the propane tank?
          by|May 2, 2024
          1 Answer
          Answer This Question

          A:  Hello Donna - Thank you for your inquiry! The regulator hose come with the grill. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

          by|May 3, 2024
            caret
            Q:What size of propane tank do I need
            by|May 1, 2024
            1 Answer
            Answer This Question

            A:  Hello MikeVollmer - Thank you for your inquiry! You will need 20lb propane tank! Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

            by|May 3, 2024
              caret
              Q:Can someone come to the house to build the grill?
              by|Apr 30, 2024
              1 Answer
              Answer This Question

              A:  Hello MAC1 - Thank you for your inquiry! For assembly options, please make sure to reach out to your local Home Depot store directly for further assistance. Should you have additional product related questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

              by|Apr 30, 2024
                caret
                Q:Can you haul off my old grill?
                by|Apr 29, 2024
                1 Answer
                Answer This Question

                A:  SURE as long as you are willing to pay for it

                by|May 26, 2024
                  caret
                  Q:How do I ensure that the grill is pre assembled?
                  by|Apr 29, 2024
                  2 Answers
                  Answer This Question

                  A:  It is not pre-assembled. If you pick it up in store, you can request and get Free assembly (you will have to allow assembly time before pickup unless you contact store prior to pickup)

                  by|May 5, 2024
                    1 found this answer helpful

                    A:  Hello chris - Thank you for your inquiry! For assembly options, please make sure to reach out to your local Home Depot store directly for further assistance. Should you have additional product related questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!

                    by|Apr 30, 2024

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                      Burner Material

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                      Primary Burner BTU's

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                      Number of Side Burners

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