Questions and Answers for Pfister Venturi Towel Ring in Matte Black

A:  Please contact your local Home Depot store for product availability, pricing and shipping options.

A:  Pfister model # BRB-VN0K may hold up to 5 lbs.

A:  I guess it depends on the sheet rock anchors you use to mount it to the wall. Also, the little set-screw that attaches the holder to the wall mount has a better chance to loosen from excess weight than the wall mount. However, we haven't had any issues since mounting our holder three years ago. It's held up under vanity size towels with no difficulty.

A:  The install went very well! Took less than 20 min with gathering supplies! I liked how it snapped in vs. Allen wrench, type fastening, I used molly's that hold 65lbs I'm sure this not going anywhere!

A:  Would depend on the screws, but it holds a hand towel without any difficulty

A:  Pfister model # BRB-VNC0C is manufactured with the opening on the right. The arm does not have the feature to be rotated for the opening on the left side.

A:  Yes, this can be used as a toilet paper roll holder. We purchased this just for that purpose and it it working great and looks nice as well. Giant rolls of toilet paper fit snugly but standard to large fir perfectly.

A:  The width is 6 13/32”. The correct Pfister part number is Model #: BRB-VN0C and has been posted for correction. The model was designed as a towel holder rather than a toilet paper holder. The unit does not pivot away from the wall allowing room to mount a tissue roll. Below is a link to this specifications for this model for further details. https://s7d1.scene7.com/is/content/Pfister/ss_brb-vnox

A:  Yes it can. The width of the "arm" is approximately 4-3/4 inches, plenty wide for a roll of TP.

A:  This product measures 6 13/32” wide. Your remaining question cannot be answered at this time.

A:  I had a handyman install it and he didn't have any problem. It doesn't move around at all. I'm very happy with the 4 I purchased.

A:  Pfister faucets comes with a Lifetime Warranty for most parts and/or product relating to mechanical or finish issues for the original purchaser of the product. Please contact Pfister Consumer Service at 1-800-732-8238 8238 if warranty support is needed.

A:  I had to return mine as they didn’t match going the same way on 2 opposite walls.

A:  had no trouble , went up fast and works fine.

A:  Found them very easy to install and absolutely love mine.

A:  6 13/16" according to the Pfister web site.

A:  For Pfister Model # BRB-VN0K, please click on the link provided below to view the specification submittal. https://s7d1.scene7.com/is/content/Pfister/ss_brb-vnox

A:  10" or so.

A:  To properly provide the correct solution, further troubleshooting about your product is needed. Please contact Pfister Consumer Service at 1-800-732-8238 for further assistance with your product.

A:  Forget it. The Quick Clip is an awful engineering design. If you manage to get the Quick Clip to engage property, there is absolutely no way to remove the mounting base of the towel ring from the Quick Clip without destroying the clip itself. Bad engineering design.

A:  There is no trick... return it.

A:  Do you have the pressed metal spring or do you have the cast metal piece with the ball at the bottom? If you have the cast metal spring as your attachment point, you should consider returning it as the design of that will NEVER allow you to appropriately tighten it. It is literally attached to a spring and will always have give. There is a Moen design that is extremely similar that you might consider as well. In short, you have to find something that is a solid attachment point and not the spring. Another consideration would be to try to replace whatever attachment you're using with 1/8" toggle bolts. You can tighten those down, but if you have the spingy attachment, even that won't help.

A:  MINE MOVES AROUND LIKE CRAZY...WON' SIT LEVEL NOT HAPPY WITH IT

A:  I don't think I remember seeing it in anything but this finish, brushed.

A:  Polished Chrome according to the Pfister web sit

A:  No. Pfister Model BRB-VN0K comes in brushed nickel only. Please contact or visit Home Depot special order counter for alternate options, pricing and availability.