Questions and Answers for RIDGID 1-7/8 in. Crevice Tool Accessory Shop Vac Attachment for RIDGID Wet Dry Vacuums

A:  Hi Melchizedek, We apologize for the inconvenience this has caused. RIDGID vacuums have lifetime warranty that covers defects in workmanship and material. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Kindly provide both model and serial number when you call. Thanks, RIDGID

A:  Hello, Thanks for your inquiry about our product. We are pleased to inform you that our VF4000, VF5000, VF6000, VF7000, and VF8000 filters are all suitable for use with your vac HD12000 model. VF4000 is a 1-layer standard filter for regular debris. VF5000 is 3-layer fine dust filter for cold ashes and fine powders. VF6000 is 5-layer HEPA medial filter for finer filtration such as drywall dust and allergens. VF7000 is a wet foam filter for liquid pickups and water-borne debris. VF8000 is also a HEPA filter that is 99.97% efficient at filtering dry particles 0.3 micron or larger and can be used for drywall dust, sawdust, and mold as well as liquid spills and waterborne debris. If you have any further questions or concerns, feel free to contact our Customer Service team at 1-800-474-3443. We are available Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can also reach out via email at info@ridgidvacs.com, and we will be more than happy to assist you promptly. Thank you for considering RIDGID products. We look forward to helping you with your needs. Best regards, RIDGID Customer Support

A:  Hello AngEv, Thanks for your inquiry about our product. The part numbers for the replacement hose are LA2520, LA2521 and LA2522. These can be purchased at any local Home Depot stores or online at https://www.homedepot.com/ or https://store.ridgid.com/us/en/vac-accessories If you need further assistance, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com; Thanks RIDGID Wet/Dry Vac Customer Support

A:  Hello Garcia, Thanks for your inquiry about our product. Yes, the VT2532 flexible crevice tool is fully compatible with the hose of our VT2534 Car Cleaning Kit. If you have any other questions or concerns, please don't hesitate to call our Customer Service team at 1-800-474-3443, Monday through Friday, 8:00 AM to 5:00 PM Central Time. You can also send us an email at info@ridgidvacs.com, and we'll be glad to assist you further. Best regards, RIDGID

A:  Hello Saber73, Thank you for your inquiry, and we appreciate your interest in our product. You can obtain the replacement hose assembly for your vacuum at your local Home Depot stores or online at http://homedepot.ca/. The part number for the hose is VT1720, which also comes with an adapter that will allow you to connect the hose to the suction port of the vacuum. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Devin D, Thanks for your inquiry regarding our product. Depending on the model of your vacuum, you may need to use a different adapter to be able to use a certain hose. You may call our customer service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com and we'll be glad to help you with this. Please provide the model and serial number of the vacuum when you call. Thanks, RIDGID

A:  Hello Suzanne, Thank you for your interest in RIDGID products! To provide you with the best assistance, we kindly ask for more details regarding the make and model of your vacuum. Our Customer Service team is ready to help you out promptly. You can reach us at 1-800-474-3443, available Monday to Friday from 8:00 AM to 5:00 PM Central Time. If you prefer email communication, feel free to contact us at info@ridgidvacs.com. We are here to ensure that all your queries are addressed efficiently. We appreciate your consideration of RIDGID products and look forward to assisting you with your needs. Best regards, RIDGID Customer Support

A:  Hello Suziesue, Thank you for your inquiry about our products. Accessories can be purchasedat any local Home Depot stores or online at https://www.homedepot.com/ or https://store.ridgid.com/. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID

A:  Hello Holly may, Thank you for your inquiry and we’re sorry to learn about your hose. Our RIDGID hoses are typically available at the Home Depot stores or online at https://store.ridgid.com/us/en/vac-accessories#8787. If you need assistance with part number, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Kindly provide the model of the vacuum when you call. Thanks, RIDGID

A:  Hello Holly may, Thank you for your inquiry and we’re sorry to learn about your hose. Our RIDGID hoses are typically available at the Home Depot stores or online at https://www.ridgid.com/us/en/vac-accessories. If you need assistance with part number, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Kindly provide the model of the vacuum when you call. Thanks, RIDGID

A:  Hello Ed5s, Thank you for your inquiry about our products. Yes, LA2520 2-1/2 in. x 7 ft. Dual-Flex Tug-A-Long Locking Vacuum Hose will fit your WD1245 vac. However, you need to purchase the additional end hose interlock with the part number 826354 for the hose to connect to your vacuum. You can order it at Home Depot's Pro Desk via special order or at https://store.ridgid.com/. If you have additional questions, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID