Q:You show a picture of a replacement hose buy give no size or part number info. Where can I go to get that information?
by|Mar 21, 2023
1 Answer
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A: Hello jlr123,
Thank you for your inquiry about our products. Part number and size are provided on our website where hoses and accessories can be purchased. Aside from the website https://store.ridgid.com/us/en/vac-accessories these are also available at any local Home Depot stores near you. If you need assistance in ordering the hose online, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and provide the model number of your vac. We'll be glad to assist you.
Thanks,
RIDGID
by|Mar 27, 2023
Q:i have a 2 3/4" diameter Rigid Wet dry vacuum and accessories. I need to get a replacement hose but the largest dimension I can find is 2 1/2". Are there any 2 3/4" hoses left or at least an adapter that reduces the 2 3/4" opening to a 2 1/2" hose?
by|Mar 19, 2023
1 Answer
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A: Hello xyzr,
Thank you for asking. While we do not know the model number of your vacuum, please note that RIDGID 2 ½” hose fits most wet/dry vac hoses and inlets with a 2-1/2 in. diameter. However, for older vacuums where the suction port is in the powerhead, we need to use the end hose interlock adapter. If you have an old vac, call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and provide the model number of your vac. We will send you the adapter at no cost.
Thanks,
RIDGID
by|Mar 27, 2023
Q:I have an old (15yrs) 16gal wet/dry vac. .. I purchased a replacement 2.5" hose recently and the main connection on top did not fit.. I was too small?? Not sure if I am missing something?
by|Feb 17, 2023
1 Answer
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A: Hello Jimmy1989,
Thank you for your inquiry about our products. We are sorry to know you are having problems with the hose of the vacuum. With vacuums that is an old model that have the inlet port on the lid on the vacuum uses a different type of end hose interlock of the vacuum, the interlock that included with the new hoses doesn't fit the older model vacuum. If you no longer have the old end hose interlock we can send it to you at no cost. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to send the part.
Thank you,
RIDGID Customer Support
by|Feb 17, 2023
Q:I have your model WD40701. Is there an”exhaust bag” I can attach to this vacuum?
by|Feb 16, 2023
1 Answer
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A: Hello PatrickatBEMC,
Thanks for your inquiry about our product. Just to verify the “exhaust bag” in question. Are you looking for a bag that can be attached to the exhaust port or a filter bag that can be installed inside the drum as an added filtration aside from the pleated paper filter that comes with the vac? We’re interested to know more details so we can further assist you. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com.
Thank you,
RIDGID Customer Support
by|Mar 18, 2023
Q:Will this fit a Ryobi PCL705 dry hand vac?
by|Feb 9, 2023
1 Answer
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A: Hi SearchingSoul,
Thanks for your inquiry. 1-1/4 in. and 2-1/2 in. Spiral Flexible Crevice Tool Accessory fits vacuums with a 2-1/2" or 1-1/4" diameter hose. We can’t guarantee that it would fit Ryobi shop vac. If you have other questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.
Thanks,
RIDGID
by|Feb 10, 2023
Q:I am trying to suck water out f a 2 " drain pipe. will any of your attachments fit in this opening?
by|Feb 1, 2023
1 Answer
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A: Hello Mark A,
Thanks for your inquiry about our product. We’re sorry we don’t have a suitable product for this application at this time. We take great pride in providing exceptional quality products to help our wet/dry vac owners with their project needs. We have taken your information and have passed along to our product teams as we continue to expand our product offerings.
If you have any questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time.
Thank you,
RIDGID Customer Support
by|Feb 7, 2023
Q:What is the measurement for this
by|Jan 7, 2023
1 Answer
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A: Hello Oberry,
Thank you for your inquiry about our products. We do have different measurement with our accessories. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to check the measurement on the specific accessory you are inquiring.
Thank you,
RIDGID Customer Support
by|Jan 10, 2023
Q:I have a Rigid Shop Vac that has a 3” hose insertion hole. My hose is breaking up and I can not find a replacement to fit this unit anywhere. I have tried several local Home Depot’s who said to contact RIDGID directly. Do you offer a larger replacement
by|Jan 6, 2023
1 Answer
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A: Dear Rando2,
Thank you for your question. We would need to know the model of your vacuum to be able to help you find the replacement hose and adapter. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.
Thanks,
RIDGID
by|Jan 6, 2023
Q:1 7/8" hose upgrade lock on. Not the cheap plastic one
by|Dec 21, 2022
1 Answer
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A: Hello Hill,
Thank you for your inquiry about our products. If you wanted to purchase the 1 7/8" premium hose LA2570. You may purchase it through Home Depot. Also, you can place the order for the hose online at https://store.ridgid.com/.
If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com
Thank you,
RIDGID Customer Support
by|Dec 21, 2022
Q:I have an older model rigid with a hose diameter of 2-3/4 inch which has cracked. There is only a 2-1/2 on the market now, do you have an adapter for the 2-1/2 hose to fit the 2-3/4inch machine?
by|Dec 14, 2022
1 Answer
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A: Hello Bran in Van,
Thank you for your inquiry about our products. We only have 2 hoses available for RIDGID wet/dry vacuums. The hoses sizes we have ae 1 7/8" and 2 1/2". However, the inlet sizes of the vacuum where the hose attaches to have changed. If the vacuum model you have is an older model vacuum it may need the additional adapter in order for the new hoses to work with your vacuum older vacuum. You can call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to assist you further.
Thank you,
RIDGID Customer Support