Questions and Answers for RIDGID 9 Gal. 4.25-Peak HP Wet Dry Vac

A:  Yes, you can vacuum water w/o a filter.

A:  Hello Jane1212, Thank you for your inquiry about our products. When picking up small amounts of liquid (2 - 4 inches (5 - 10 cm) of liquid from the bottom of the drum), the filter may be left in place. When picking up larger amounts of liquid (more than 4 inches (10 cm) of liquid in the bottom of the drum) we recommend that the filter be removed or use the wet foam filter VF7000. If the filter is not removed, it will become saturated and misting may appear in the exhaust. When this happens, take the filter out and let it dry before reinstalling. Note that when picking up large volumes of liquids, the liquid in the drum may reach a predetermined level and the float mechanism will rise automatically to cut-off airflow. This occurs to avoid liquids from entering the power head. When this happens, turn off the vac, unplug the power cord, and empty the drum. Before storage, the filter must be dried to avoid possible mildew and damage to the filter. We recommend that you clean the filter and then let the filter air dry overnight. Make sure that after each cleaning, you check the filter for holes or tears. You will need to replace your filter if it has any damage. Please remember to never leave your wet /dry vac running unattended and to always use your wet/dry vac in accordance with the owner’s manual. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  You can use the 9 gallon to vacuum water without the filter. I have used it to get the water out of my Air conditioning in my house and it works great

A:  Hello Judgedug, Thank you for your inquiry about our products. We would like to know more about the part you are looking for. Because, the vacuum model WD0970 doesn't have a cap in front of the drum. You may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  5.0

A:  Hello JB, Thanks for asking. This WD0970 is rated 4.25 peak horsepower. This information can be found under the Specifications section on this page. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  Hello Billbow, Thanks for your inquiry. The WD0970 model takes High-Eff. Size B Dust Collection Bags (VF3503). Bags can be purchased at Home Depot stores or online at https://store.ridgid.com/us/en/vacuum-filters . If you have other questions, please call us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thanks, RIDGID

A:  This is a Great Unit bag VF3503

A:  It is a minimum size difference. It's a little shorter and skinner. But perform the same

A:  Hello House123, Thank you for your inquiry about our products. You review was posted on our vacuum model WD0970. The vacuum is no longer made however, the height of the vacuum is 21.5" and the width of the drum 16.03". If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello builders, We are sorry to know your issue with the switch of your vac. Please contact our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to assist you. Be sure to have the model and the serial number of the number when contacting us. Thank you, RIDGID Customer Support

A:  Hello TAW67, Thanks for your inquiry. Sorry, the VP2000 is only compatible with RIDGID vacuums with drain feature. The WD0970 does not have a drain. If you have other questions or concerns, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Gary1908, Thanks for your inquiry. We suggest you try to assemble the caster to the foot first before attaching the foot to the bottom of the drum. This would allow you to apply more pressure when pressing it together. You need to insert the metal stem of caster wheel into the center hole and push and turn it until it snaps all the way inside the socket. You will hear a popping sound as a sign that the caster is already locked in place. You can also use a rubber mallet to assemble the caster to the foot. If you have questions or concerns, you may call us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  It takes a lot of force to get it to seat. Be sure to hold the bracket with your hand while pushing the caster in. You will hear a snap when it seats.

A:  Hello Dan57, Thank you for your inquiry about our product. No, the motor of this vac is not brushless. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  Hello Tommycola, Thank you for your inquiry about our product. You can use the original filter for picking up small amounts of liquid (2 - 4 inches (5 - 10 cm) of liquid in the bottom of the drum). When picking up larger amounts of liquid (more than 4 inches (10 cm) of liquid in the bottom of the drum) we recommend that the original filter be removed. Or, you can buy a wet foam filter VF7000 at Home Depot stores or online at homedepot.com or store.ridgid.com If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time Thank you, RIDGID Customer Support

A:  Yes, the dry filters are paper. The wet filters are some kind of foam.