Questions and Answers for RYOBI 20” Fabric Replacement Mower Grass Bag

A:  Hello, Janet - Thank you for your interest in the Grass Bag Replacement for 40V 20 in. Mower. I'm sorry, OP40501 is a battery so I am not sure what the model number of your mower is. This particular bag is designed to fit models RY401110 and RY401120.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

A:  Hello, Erin - Thank you for your interest in the Grass Bag Replacement for 40V 20 in. Mower. I'm sorry, no. The RY401010 is not listed as a mower that this bag is compatible with.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

A:  Not worth it. The bag needs a frame, but that is NOT included. Too expensive.

A:  Hello, Roger - Thank you for your interest in the Grass Bag Replacement for 40V 20 in. Mower. I'm sorry, there is not a capacity for this bag available.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

A:  Hi, Theresa. Thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. This particular bag is compatible with the RY401012VNM. Thank you for asking, if you have further questions and would like to speak with a RYOBI Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call or text 800.525.2579. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://www.ryobitools.com/support/contact I hope this helps! - Jewel

A:  Hi, David. Thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. Yes! You can contact RYOBI Customer Support for assistance with getting a bag for the RY401011VNM. Thank you for asking, if you have further questions and would like to speak with a RYOBI Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 800.525.2579. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://www.ryobitools.com/support/contact I hope this helps! - Jewel

A:  Hi, Andres. Thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. You can purchase parts from Gardner at 877.634.5704. Thank you for asking, if you have further questions and would like to speak with a RYOBI Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 800.525.2579. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://www.ryobitools.com/support/contact I hope this helps! - Jewel

A:  Hi, Brian. Thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. I apologize for this inconvenience. We do not have any tools we recommend for heating up the frame and bending it back to place. We would recommend returning it for a refund or exchange if you are within the return time frame. Thank you for asking, if you have further questions and would like to speak with a RYOBI Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 800.525.2579. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://www.ryobitools.com/support/contact I hope this helps! - Jewel

A:  Hi, Keith. Thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. Yes! This bag is compatible with the RY401011VNM. Thank you for asking, if you have further questions and would like to speak with a RYOBI Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 800.525.2579. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://www.ryobitools.com/support/contact I hope this helps! - Jewel

A:  Richard, thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. If you are having a hard time finding a replacement bag , please call, 1-800-525-2579 M-F from 9am-6pm EST. One of our RYOBI Customer Experience Professionals would be happy to get you on track to finding this product. Thank you for asking, I hope this helps! - Vini

A:  SPAM ALERT! I dialed that telephone number, 1-800-525-2579, listed in the other answer to the question. And I was NOT connected to a Ryobi representative. I was first connected to a spam robot that tried to sell me a medical device. After that the robot tried to sell me medical insurance. After 2 or 3 minutes of spam I gave up. Subsequently I did find the correct telephone number for Ryobi service: 1-800-860-4050.

A:  No you will have to call ryobi and order direct the correct bag for your model. You should be able to return the original that you ordered.

A:  EverythingRYOBI, thank you for your interest in the RYOBI Grass Bag Replacement for 40V 20 in. Mower. Please call, 1-800-525-2579 M-F from 9am-6pm EST. One of our RYOBI Customer Experience Professionals would be happy to help you with this. Thank you for asking, I hope this helps! - Vini