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Questions and Answers for Samsung 21.1 cu. ft. Top Freezer Refrigerator with FlexZone Freezer in White, Energy Star

Internet #301367474

Model #RT21M6213WW

Store SKU #1002433285

21.1 cu. ft. Top Freezer Refrigerator with FlexZone Freezer in White, Energy Star
(448)Questions & Answers (103)
  • FlexZone: Fridge compartment that converts freezer to fridge
  • Twin Cooling: Keeps food fresher longer
  • Slide & Reach Pantry: Easy access to your foods
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Questions & Answers

103Questions
caret
Q:Does this model come with casters
by|Aug 21, 2021
1 Answer
Answer This Question

A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

by|May 6, 2022
    1 found this answer helpful
    caret
    Q:How adjustable are the shelves and can you add additional shelves? Thank you!
    by|Aug 17, 2021
    1 Answer
    Answer This Question

    A:  Hi Matt. No, you cannot add additional shelves for this unit. Thank you for choosing Samsung. ^Lo

    by|Aug 18, 2021
      caret
      Q:Is there an Ice Maker available with this unit?
      by|Jul 20, 2021
      1 Answer
      Answer This Question

      A:  Great question, LC3. This particular model does not come with an ice maker. ^Lo

      by|Jul 21, 2021
        caret
        Q:Is 32" the correct measurement for depth? Is there anything sticking out from the back that would add inches?
        by|Jul 5, 2021
        2 Answers
        Answer This Question

        A:  Hey there Kathy. The correct depth including the hinges handles, and doors is 31 7/8". ^Lo

        by|Sep 9, 2021

          A:  I don’t see anything sticking out in back.

          by|Apr 27, 2022
          caret
          Q:Ice maker available? How to purchase and hsve installed?
          by|May 10, 2021
          2 Answers
          Answer This Question

          A:  The refrigerator does have access for you to purchase your own 'icemaker'. I purchased mine separately and hired someone to install.

          by|May 10, 2021

            A:  Yes Ice maker is available. Purchase on line. Delivery was professional and done in a timely manner. Very good crew.

            by|Jun 24, 2021
              caret
              Q:We need to install the refrigerator with the hinge side against a wall. The door will only be able to open 90 degrees. It is not clear if the "Slide and Reach Pantry" full width shelf can be pulled out with the door at 90 degrees. Will it open in that configuration?
              by|Apr 21, 2021
              2 Answers
              Answer This Question

              A:  Hello Doug. With the door open 90 degrees, the drawers and shelves will be accessible. Thank you for being a valuable member of the Samsung family! ^Lo

              by|Apr 22, 2021

                A:  It will open and you can use it conveniently. You won't be able to take it out like that. My door opens only 90 degrees too. I need to fully open it (to 90 degrees) to be able to pull out one of the bottom drawers.

                by|Jun 1, 2021
                  caret
                  Q:will a carton of eggs fit in the slide and reach pantry?
                  by|Apr 13, 2021
                  1 Answer
                  Answer This Question

                  A:  Yes! You just open the door and slide in the carton of eggs!

                  by|Jan 4, 2023
                    1 found this answer helpful
                    caret
                    Q:Is the exterior surface shiny or matte?
                    by|Apr 9, 2021
                    1 Answer
                    Answer This Question

                    A:  Hey there, Curious. This refrigerator has a slight sheen to it as most stainless finishes have. Thank you for being the best part of Samsung! ^Lo

                    by|Apr 9, 2021
                      caret
                      Q:need to buy a shelf that broke how would i go about it
                      by|Mar 12, 2021
                      1 Answer
                      Answer This Question

                      A:  Hi, brokenshelf. For assistance in purchasing a replacement shelf, please reach out to our parts distributor at either Samsungparts.com or by calling (800) 627-4368. Thank you for choosing Samsung. ^Lo

                      by|Mar 12, 2021
                        caret
                        Q:But there is a plastic hose at the back for the ice maker. How can I install and ice maker? Part number? Thank you for your help.
                        by|Mar 12, 2021
                        2 Answers
                        Answer This Question

                        A:  I had to buy the ice maker separately. Sadly, I don't have the model number details. Give the sales person your refrigerator model details and they can refer the ice maker.

                        by|Mar 13, 2021

                          A:  Hey there, RICKY. This particular model does not come with one but does have the option for installing one. Ice maker model RA-TIMO63PP/AA is compatible with this unit and can be purchased by contacting our parts distributor at either (800) 627-4368 or Samsungparts.com. ^Lo

                          by|Mar 12, 2021
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