Questions and Answers for Samsung 35.75 in. W 28.2 cu. ft. 3-Door French Door Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

A:  Hi there, You can count on us anytime. This refrigerator's model number is RF28T5001SR. Let me share the door removal instructions on pages 22-26 of the model's online user manual for your convenience. User manual: https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf Have a great day! ^Chrystel

A:  Greetings, Let's answer your question, Leisa. The overall refrigerator height on this model is 70 inches (including hinges, handles, and doors). We strongly suggest allowing a 3/8" minimum clearance at the sides and top for easy installation. Have a great day! ^Chrystel

A:  Hello Tortiz, Yes, this refrigerator model is designed with door removal for the door entrance. You will need to fit first the side or the depth of the refrigerator. Have a great day. -John

A:  Hi there, We got your back! To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. Please visit this shared link below to help diagnose the refrigerator's cooling temperature. We also advise you fully watch the YouTube video and click the included hyperlinks regarding "Leveling the Refrigerator" and the "Recommended temperature." Refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146015227, to help our team pull up your information. Have a great day! ^Chrystel

A:  Hi there, No, the wheels aren't adjustable. Have a great day! ^Chrystel

A:  Hi Raymond, Yes, the refrigerator doors can be detached to pass through the door entrance. For the door removal instructions, kindly turn to pages 22-26 of the manual for reference: User manual: https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf Have a great day! ^Chrystel

A:  Hi Travis, No, the refrigerator height is not adjustable. Have a great day! ^Chrystel

A:  We guarantee you'll have a steady supply of ice whenever you need it, Rose. The guide below will show you the steps to get the ice maker working. For more details, please select the corresponding bullet points which affect the ice maker. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145972681, to help our team pull up your information. Have a great day! ^Chrystel

A:  We guarantee you'll have a steady supply of ice whenever you need it, Sandy. Please refer to the guide below for the diagnosis to get the ice maker working. In order to get more information, we advise watching the video in its entirety and clicking the hyperlink about "Resetting the ice maker" and "Removing the water filter." Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145970340, to help our team pull up your information. Have a great day! ^Chrystel

A:  You can turn on the ice maker by going to the control panel and pressing "Ice Maker" for 3 seconds, Debi. Have a great day. -Ernest-