Questions and Answers for Samsung 5 cu. ft. Extra Large Capacity Smart Front Load Washer in Ivory White with Super Speed Wash and Steam

A:  Hi Carl, We need a stacking kit (SKK-8K) to attach the dryer to the washer. ^Rodel

A:  Greetings, To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Thank you and have a great day! -Ricardo

A:  Hi Jessica, No, the control panel of the washer cannot be locked. Thank you and have a great day! -Ricardo

A:  Johndeer, there is no drum light feature for this washer model. Please see the specs section for the features of the washer. Specs https://www.samsung.com/us/home-appliances/washers/front-load/5-0-cu-ft-extra-large-capacity-smart-front-load-washer-with-super-speed-wash-and-steam-in-brushed-black-wf50bg8300avus/#specs Have a great day. ^Charles

A:  in the instruction manual for the washer it says there is a drum light! confusing.

A:  Greetings! Yes, the end-of-cycle melody can be turned off on this Samsung washing machine model. All it takes is just a press of a button on the control panel labeled Alarm Off. I have shared this model's user manual link below. Please access the link and turn to page 33 for the button layout. https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146527531 to help our team pull up your information. Leo

A:  Hi Karen, Depending on how little the load is, it might not spin completely or become unbalanced if you are washing just one or two items. To learn more about the ideal laundry load size, please click the link below. https://www.samsung.com/us/support/answer/ANS00080262/ Thank you for choosing Samsung and have a great day! ^Rainly

A:  Hello, Yes, the stacking kit model number is SKK-8K. Thank you. -Angelica

A:  Robert, the Y connector is not included; you must purchase this separately. Please check this link to your user manual for the accessories that are included with your washer. Turn to pages 17 to 18. Manual: https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf Have a great day. ^Camille

A:  Leila, I am having the same issue. Did they have a solution to that?

A:  Hello Leila, We would love to discuss your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146213942) to help our team pull up your information when you message us. Have a great day. ^Charles

A:  Misty, moving the knob will light up the LED for the cycles around the dial when selected. The display panel will only display the time remaining and on which part of the cycle you are currently on. To see and explain the different parts of the display panel, please see pages 33-35 of the manual. Manual https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf Have a great day. ^Charles