Questions and Answers for Samsung 5 cu. ft. High-Efficiency Top Load Washer with Impeller and Active Water Jet in White, ENERGY STAR

A:  Hi Cass, No, this washer model has an ActiveWave agitator and is exquisitely designed. The washing machine's performance might be affected by removing the agitator. -Kimberly

A:  Hi Barb, Yes, if you want to take advantage of the Smart Care feature, which allows you to use a smartphone to check the washer's status. You can check the model's user manual link below on page 46 for the steps to enable the Smart Care feature. https://downloadcenter.samsung.com/content/UM/202306/20230630150252245/DC68-04037Q-04_IB_WA49B5205A_EN_CFR_MES_R_230628.pdf Thank you for choosing Samsung and have a great day! ^Rainly

A:  Hi Celeste, Yes, you may use the bedding cycle on this washer to wash large and bulky things like a king-size comforter. For some tips on loading a comforter in this washer, please see page 30 of the model's user manual link below. https://downloadcenter.samsung.com/content/UM/202306/20230630150252245/DC68-04037Q-04_IB_WA49B5205A_EN_CFR_MES_R_230628.pdf Thank you for choosing Samsung and have a great day! ^Rainly

A:  Dear Valued The Home Depot Client, We appreciate your query about the rebates. Please get in touch with our The Home Depot customer service department at (800) 466-3337 to better assist you. Call 8:30 a.m. – 7 p.m. (ET), seven days a week. They can answer your question or transfer you to your local store. Thank you. -Angelica

A:  Hi Sandra, The DVE50R5200W/A3 and DVG50R5200W/A3 models are the matching dryers for this model. Thank you for choosing Samsung and have a great day! ^Rainly

A:  Dear Valued Home Depot Client, We are happy to receive your inquiry about hauling the washer. Let us assist you. To better assist you with your concern, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m. to 2:00 a.m. EST. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

A:  Dear Valued Home Depot Client, We are glad to receive your inquiry about the washer. Let us help you. To better assist you with your concern, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m. to 2:00 a.m. EST. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

A:  Hi Debbie, There are no exact dimensions for the door of the washer. We can base the door on the width and depth of the washer. The width of the washer is 27.5 in. (699 mm) and the depth is 29.4 in. (747 mm). And the door almost occupied the whole top of the washer. Here is a link to the user manual. Go to page 17 to learn more about the dimensions of the washer. User manual: https://downloadcenter.samsung.com/content/UM/202306/20230630150359911/DC68-04037J-04_IB_WA54R7200A_EN_CFR_MES_R_230628.pdf Thank you for choosing Samsung and have a great day! Ricardo

A:  Hi Tina, We hope that you are safe since the glass portion of the washer's lid got broken. Let us help you. Take care when using the washer since the clear portion of the lid can be broken by a strong impact. You can purchase a replacement from our authorized distributor for Samsung parts and accessories at the link below. https://samsungparts.com/products/DC97-21510J It would also be great if we could talk to you directly about this concern. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146474666, which will help our team pull up your information. ^Rainly

A:  Hi Diane, Yes, you can wash bulky items like queen-size comforters on this washer by choosing the bedding/waterproof cycle. Thank you for choosing Samsung and have a great day! ^Rainly