Questions and Answers for Vissani 1.1 cu. ft. Countertop Microwave in Fingerprint Resistant Stainless Steel

A:  Here is the link https://images.thdstatic.com/catalog/pdfImages/25/2579266c-0fa2-4727-b486-97609e119536.pdf you can also go to the product details on line and it will show you the owner's manual. Customer service team

A:  Thank you for your question. I am sorry there is no mute function with this model. Customer service team.

A:  Thank you for your question. The product weighs 38.4 lbs. Customer service team

A:  Thank you for your question. This can be used in a camper but all camper electrical systems are different so please ensure that it can handle the 1000 watts of power. Customer service team

A:  Sorry you are having problems with your microwave. If you unplug the unit for 10 minutes and then replug it in. If it still is showing Fail please call us at 1-800-Vissani and we can help resolve. Customer service team

A:  Thank you for your question. No this is not an inverter microwave, it is a sensor microwave. Customer service team

A:  Thank you for your question Please contact us at 1-800-Vissani and we can help resolve the issue. Customer service team.

A:  Thank for your question. The product is 15.5 deep excluding the handle but is 16.85 with the handle. Customer service team

A:  Thank you for your question. Please contact us at 1800-Vissani and we will help you resolve

A:  Here are the directions from the owner's manual and a link to the directions. https://images.thdstatic.com/catalog/pdfImages/25/2579266c-0fa2-4727-b486-97609e119536.pdf 3. Start/ Add 30 SEC 1) Touch once and cooking will start at full power level immediately for 30 seconds. Touching this button repeatedly will add 30 seconds each time. 2) During the time cook and time defrost, you can add 30 seconds for each push. This function will not work for auto cooking menus and defrost program. 4. Cooking Program 1) Touch the TIME COOK pad. 2) Touch the number pad to enter desired cooking time. The maximum number that can be entered is 99 min. 99 sec. 3) Touch the POWER LEVEL pad. 4) Use the number pads to enter the power level as shown in the table below. 5) Touch START/+30 SEC pad to start. 7 HOMEDEPOT.COM Please contact 1-855-847-7264 for further assistance Power Level Chart: NOTE: The TIMER function can be used in any cooking process. You can check the countdown time by pressing TIMER pad, but if STOP/CLEAR pad is pressed when the display shows the time, the function is cancelled. Power Level Display 100% PL10 90% PL-9 80% PL-8 70% PL-7 60% PL-6 50% PL-5 40% PL-4 30% PL-3 20% PL-2 10% PL-1 Power Level Display NOTE: You can check the power level by pressing Power Level pad during cooking.