Q:Do you have to replace charcoal filters? If so how often?
by|Sep 20, 2021
1 Answer
Answer This Question
A: Hello Charlotte,
Thank you for your recent inquiry with The Home Depot for the 30 in. W Convertible Glass Wall Mount Range Hood with 2 Charcoal Filters in Stainless Steel. The filters just need to be cleaned periodically there is not a set amount of time. We appreciate your business and look forward to serving you in the future.
by|Sep 23, 2021
Q:When the vent fan is ON, it will vent for a while and then shut off. It does this repeatedly until the unit is turned off. Why does it not stay on?
by|Sep 20, 2021
1 Answer
Answer This Question
A: Please unplug the range hood and restart. If not working, please call customer service number for assistance.
by|Oct 12, 2021
Q:Can this hanged
by|May 4, 2021
1 Answer
Answer This Question
A: This item can be mounted on the wall only.
by|May 7, 2021
Q:How fo i get a new glass for it mine shattered
by|Mar 31, 2021
1 Answer
Answer This Question
A: Please call the customer service team 1-888-511-3013. Thanks
by|Apr 13, 2021
Q:I need an extension for this hood. My ceilings are 9ft tall and we have an electric range.
by|Feb 3, 2021
1 Answer
Answer This Question
A: Product specifications say the hood with the included extension will reach a 9' ceiling, but Vissani does not make additional extensions.
by|Jan 24, 2022
1 found this answer helpful
Q:Can you get a new piece of glass for this item
by|Jan 24, 2021
1 Answer
Answer This Question
A: You'd want to contact Vissani directly, Home Depot wouldn't have that. I don't think they would sell that but only they can tell you for sure.
by|Jan 26, 2021
Q:what gage is the stainless steel on this unit ?
by|Dec 14, 2020
1 Answer
Answer This Question
A: That is 430 SS.
by|Dec 17, 2020
Q:What size is the exhaust round?
by|Dec 9, 2020
1 Answer
Answer This Question
A: The exhaust is 6 inches
by|Dec 10, 2020
Q:Hello, what is minimum height required if I use it with ductless ?
by|Nov 27, 2020
1 Answer
Answer This Question
A: No difference for height when it is ducted or ductless.