Q:Can I connect a stove pipe to the vent and run it up about 7 feet and out the ceiling of a metal building? Installation in a room inside a metal building.
by|Aug 13, 2018
1 Answer
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A: These heaters are designed to vent directly to an outside wall, however, please feel free to reach out to our tech services line as they might have additional information which may help you with your alternative venting application.: 1-909-825-0993 ext: 237, 278 or 304. Thanks for inquiring about Williams Comfort products We know you have a choice when purchasing a heating appliance and appreciate your business and the time you took to contact us.
by|May 5, 2023
Q:Can you use conversion kit to convert to natural gas which costs $45? Also can we add a blower?
by|Aug 8, 2018
1 Answer
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A: I cannot see the exact model number you are referring to fro this portal, however I can give you this information: The Heater you are referring to is either the model # 1403822 Natural Gas) or #1403821 (LP Gas). If you purchased the wrong one for your application you can purchase a conversion kit. Those conversion kits are as follows: model #8939 (Nat. Gas to LPGas) or #8942 (LPGas to Nat. Gas). The Blower kit for these model Heaters is #2303.
by|May 5, 2023
1 found this answer helpful
Q:can this be bought set up for natural gas? Thanks
by|Aug 3, 2018
1 Answer
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A: These heaters are sold both ways, LP or Natural gas. In the event you may have purchased the incorrect model there are conversion kits available.
by|May 5, 2023
Q:What is the smallest size copper tubing that can be used on this heater?
by|Jul 20, 2018
2 Answers
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A: I'm not aware of any copper tubing required to install this cooler, however the gas supply is 1/2" NPT.
by|May 5, 2023
A: 3/8 od
by|May 5, 2023
Q:Do you need any accessories for mounting on a 2x6 wall and vinyl siding?
by|Jul 8, 2018
2 Answers
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A: Everything you need to install this unit is provided unless you need vent extensions, which are also readily available.
by|May 5, 2023
A: All parts needed are included, my only suggestion would be to frame out around your vinyl siding so that you don't end up with any warpage from heat transfer to the siding
by|May 5, 2023
Q:What does "Rated for elevations up to 2,000 ft." imply? I'd be installing it at 3500 ft; is there a part I'd need?
by|Jun 5, 2018
2 Answers
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A: It means this unit is not designed for your location. There is no information available for your remaining question.
by|Jan 15, 2019
A: The elevation rating is there to ensure safe and efficient gas burning. Our standard is 0' to 2,000', but there are higher altitude models available. Please reach out to our tech services staff at 1-909-825-0993 ext. 237, 278 or 304 for help getting the Williams Comfort product that will work best for your specific application. Thank you for contacting Williams Comfort Products!
by|May 5, 2023
Q:what is the vent size?
by|Apr 13, 2018
2 Answers
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A: The install manual calls for a 9-1/4" Diameter hole be cut through the wall. Depending upon your particular application, you may have to purchase a "Thin Wall Kit" or vent extensions. To maintain the CSA listing only our "Thin Wall Kit", 15" or 24" "Extension Kits" can be used.
by|May 5, 2023
A: A complete installation guide can be viewed via a link on the right-hand side of the product page in order to help you determine if this product will suit your project needs.
by|May 5, 2023
1 found this answer helpful
Q:Where is this heater made? China? The U.S.? Canada? Brazil?
How long is the warranty?
by|Apr 3, 2018
2 Answers
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A: It is made in The United States of America. The warranty is for one year on parts from the date of purchase.