Questions and Answers for eSenLite 2 ft.x4 ft. 6500Lumen 600W Equivalent White Dimmable Color Changing CCT Integrated LED Flat Panel Light Troffer(20-Pack)
Q:I can't figure out how to set up and operate groups once they are set up. Can someone walk me through the process?
by|Oct 12, 2020
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A: Hello Bill, You may refer this video link: https://youtu.be/gl3Kpo79X10 and instruction link: https://images.homedepot-static.com/catalog/pdfImages/43/43e9e343-03d6-4d29-9a1f-612c6f1151fb.pdf or directly contact via: 1-877-579-3889 (M-F, 10am-5pm PST); info@eesgi.com Thanks, EESGI Tech Support
by|Oct 12, 2020
Q:When ordering the 20 pc set, how are these packged? Are they packaged individually, in groups, or together in a single box/crate? What is the aproximate dimension/weight of box/crate (s),
Thank you.
by|Oct 7, 2020
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A: Hello Victor, 20pc PO, we will be shipping with pallet(s) by UPS special arrangement. Please you can contact us directly via: 1-877-579-3889 (M-F, 10am-6pm PST) or info@eesgi.com. Thanks, EESGI Tech support
by|May 6, 2021
Q:Does each panel come with a dimmer? Or is there one dimmer for every 2 panels?
by|Aug 22, 2020
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A: Hello, Yes, one handhold full functional remote (RF-dimmer and RF-color selectable in one) for every 2 of 2'x4' panels, and more options. EESGI Tech support
by|Aug 23, 2020
Q:Or will each panel’s controller take care of the dimming?
by|Aug 22, 2020
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A: Hello, once operate with RF-remote that in most case you don't need 0-10V hardwire dimmer anymore. but this panel light built with standard hardwire 0-10V dimmer wiring terminal available also for traditional configuration in single or multiple units (refer the instruction). EESGI Tech support
by|Aug 23, 2020
Q:If the wall switch has 0-10v dimming, can the remote override the wall switch’s dimming level?
by|Aug 22, 2020
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A: Hello, It's designed hardwire dimmer and RF-remote/RF-dimmer can be in parallel. Again, once you have RF-remote that outdated traditional hardwire dimmer is not necessary and will be saving a lot labor cost, as well user friendly with much flexibility plus with color selectable functionality in one RF-control. EESGI Tech support
by|Aug 22, 2020
Q:Can a panel (or multiple panels) be paired with more than one remote?
by|Aug 22, 2020
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A: Hello SmallTown, Yes, not only can be paired multiple panel(s) with one remote and also can be program up to 4 groups with one remote in full function operation. Thanks to consider our eSenlite unique LED panel lights! EESGI Tech support
by|Oct 21, 2021
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Q:Can these be used in a 277V commercial installation?
by|May 15, 2020
2 Answers
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A: Hi Tony, Yes, it is able to apply with 277VAC and please refer: https://images.homedepot-static.com/catalog/pdfImages/2e/2e217a9a-ac41-4512-976c-08a64211c6c4.pdf . Thanks, EESGI Tech Support
by|May 17, 2020
A: Yes, we installed in 12 foot ceiling with panels and the adjustable feature is awesome!
by|Jul 2, 2020
Q:How do I order the EE-RC-A-FPTL/EE-RC-B-FPTL remote control dimmers for these lights as described in the product overview.
by|Apr 20, 2020
1 Answer
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A: Hello Blair, Please via: https://eleding.com/eefptl-rc-accessories.html; or contact us: 1-877-579-3889 (M-F, 10am-5pm PST) or info@eesgi.com for more detail. Thanks for your business! EESGI Tech support
by|Apr 24, 2020
Q:Can these lights be wired/adapted to be plugged into a 3 prong outlet?
by|Apr 9, 2020
2 Answers
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A: Hello Ski, Yes, you can. any further question or setup assistance via directly: 1-877-579-3889 (M-F, 10am-6pm PST) or info@eesgi.com. Thanks! EESGI Tech support
by|Apr 10, 2020
A: Yes, you will need to purchase a cord and cable clamp. Once powered up they can be controlled by the remote.
by|Nov 28, 2020
Q:Can these panels be installed flush against the ceiling?
by|Mar 19, 2020
1 Answer
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A: Hi Mike, yes, you can. please refer this video link (@last part): https://www.homedepot.com/p/eSenLite-2-ft-x-4-ft-White-Commercial-Integrated-LED-6300-Lumens-Dimmable-Drop-Ceiling-Flat-Panel-Troffer-Light-2-Pack-EEFPTL2460W-RC/308139477. contact us via: 1-887-579-3889 (M-F, 10am-5pm PST) or info@eesgi.com