Q:Does this can have one large compartment or 2 smaller ones? The photos show both ways.
by|Nov 1, 2020
3 Answers
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A: One large compartment. I found that the hefty brand trash bags worked better than the glad brand
by|Nov 17, 2022
3 found this answer helpful
A: One large compartment & my 13gal stretch bags fit great.
by|Nov 23, 2023
5 found this answer helpful
A: This trash can is one large compartment and not a dual compartment.
by|Mar 23, 2021
1 found this answer helpful
Q:Does anyone have any experience with a dog trying to get into this trash can? My small dog can tip over and get into my current plastic step-on trash can so I have to put it in a closet, which is not convenient for me! It looks like this can would be heavy enough that he wouldn't be able to get into it.
by|Jun 25, 2020
2 Answers
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A: Yes, it is heavy enough and has an all rubber base so its not easy to tip over or slide on the floor.
by|Apr 16, 2024
2 found this answer helpful
A: My Husky, Saluki mix has not been able to tip it over or break into it. I've had this garbage can in my kitchen for about a month now.
by|Apr 16, 2024
2 found this answer helpful
Q:How high with lid open
by|Jun 18, 2020
3 Answers
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A: It is about 28 inches high when the lid is open.
by|Mar 23, 2021
1 found this answer helpful
A: It is 35" tall
by|Mar 30, 2023
3 found this answer helpful
A: It is 35" tall, when the lid is open.
by|Mar 23, 2021
1 found this answer helpful
Q:Is the trash can made in USA
by|May 18, 2020
2 Answers
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A: Yes
by|Mar 23, 2021
1 found this answer helpful
A: Designed in the US
by|Dec 8, 2022
Q:Is this made in China?
by|May 6, 2020
1 Answer
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A: Hello Pinch,
Our 38 litre rectangular step can is designed in California and manufactured in Taiwan.
Warm regards,
simplehuman
by|Sep 17, 2020
Q:Can I use regular Glad 13 gallon trash bags with this trashcan? Or do I HAVE to by the simplehuman bags?
by|Apr 25, 2020
5 Answers
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A: I use regular trash bags. They are a little looser than the simple human ones, but there is a hole in the back of the inner canister that allows you to tuck the excess into it.
by|Apr 30, 2020
1 found this answer helpful
A: Yes, I use 13 gallon trash bags. Regular bags are a little bigger than the simple human ones, but there is a small hole in the back of the inner canister that allows the excess bag to be tucked into.
by|Apr 27, 2020
A: Yes ! I use them all the time
by|Apr 27, 2020
A: Yes. it came with some simplehuman bags but yes 13 gal bags work well
by|Oct 5, 2022
1 found this answer helpful
A: Yes, you can any trash bags, just twist the corner for a firm fit.
by|Oct 5, 2022
1 found this answer helpful
Q:I want to place under counter that is about 34 in tall and 24 1/2 in wide. Will it fit rught?
by|Apr 13, 2020
2 Answers
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A: It will not fit because with the lid open the full height reaches 35 inches tall. It is 20" wide so that is not the issue only the height of open lid. 25 1/2" inches tall without lid open.
by|Apr 15, 2020
A: It is 35" tall when open
by|Jun 25, 2020
Q:How many gallons does 38 liter translate to?
by|Feb 1, 2020
2 Answers
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A: #8 liters converted to gallons are about 10 gallons.
by|Apr 27, 2020
1 found this answer helpful
A: it is slightly smaller than a 13 gallon can but can use regular 13 gallon bags
by|Jul 2, 2020
Q:What are the dimensions of this can?
by|Jan 16, 2020
1 Answer
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A: Dimensions of this can:
Product Depth (in.) 12.8
Product Height (in.) 25.7
Product Width (in.) 19.8.
by|Jan 16, 2020
Q:I thought this garbage can was perfect but the garbage smell escapes from the handle and holes at the back bottom or maybe someplace else. Is there a solution to this problem?
by|Jun 14, 2019
3 Answers
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A: Hello Jazzy,
We recommend placing the can's inner bucket in direct sunlight for a few hours to ensure that any odor-causing bacteria is taken care of. Also, from time-to-time, trash can touch the inside of your can's lid. We recommend cleaning that with a soft cloth dampened with warm water and dish soap.
Warm regards,
simplehuman