Dear HomeDepotCustomer, ProWood appreciates your business and values your feedback. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from people like you. If you still have questions on how to install this product, please contact us at CustomerService@ProWoodLumber.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
May 3, 2023
Useful and safety oriented product
Product is very useful for decks and railings. No need to 45 them as they come already done. A few will twist and bow if you don’t immediately use them but Home Depot will credit for any bad ones.
by
Response from UFPI RepresentativeApr 26, 2023
Dear Billy, thank you for the positive review! ProWood really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Verified Purchase
Aug 4, 2022
Did curbside pickup. Some pieces were low quality with knot...
Did curbside pickup. Some pieces were low quality with knot holes. Not what I would have chosen it I was physically able to walk through the store.
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Response from UFPI RepresentativeAug 5, 2022
Janoak, WeatherShield appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com
Verified Purchase
Jul 27, 2022
We only had to return 2 balusters due to blemishes...
We only had to return 2 balusters due to blemishes out of 75 balusters. That is an excellent in my book.
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Response from UFPI RepresentativeJul 29, 2022
CATHERINE, WeatherShield appreciates you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Nov 2, 2021
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Jun 25, 2021
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Verified Purchase
Aug 4, 2020
Excellent, just as expected....
Excellent, just as expected.
by
Verified Purchase
Aug 4, 2020
Balusters are ok. You’ve got to pick through the bundle...
Balusters are ok. You’ve got to pick through the bundle to find straight ones. The tighter grained balusters work fine but the ones that have a lot of grain tend to warp after they’re attached to deck railing.
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Verified Purchase
Jul 9, 2020
I wanted to use this for framing a design on...
I wanted to use this for framing a design on a bathroo mirror. It’s a bit on the knotty side. So will require some sanding to get it looking good. But I think it will do fine. Guess for the price, a little extra work is a fair trade-off.
by
Verified Purchase
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Used these for my porch worked out well...
Used these for my porch worked out well
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Verified Purchase
Oct 30, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 22, 2019
Straight and accurately cut. Knots no issue...
Straight and accurately cut. Knots no issue
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Verified Purchase
Oct 2, 2019
These PT Southern Yellow Pine2-end balusters are of an average quality. Price is good but will n...
These PT Southern Yellow Pine2-end balusters are of an average quality. Price is good but will need to be inspected before installation.
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Pro
Verified Purchase
Recommended
Sep 18, 2019
What more can I say? It is a baluster. It...
What more can I say? It is a baluster. It worked exactly as it should have.
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Verified Purchase
Sep 4, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 4, 2019
Good over all..some were bowed
Good over all..some were bowed
by
Verified Purchase
Recommended
Aug 20, 2019
Excellent ...
Excellent
by
Verified Purchase
Aug 14, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 13, 2019
Out of two bundles of 16, about 8 were unusable....
Out of two bundles of 16, about 8 were unusable.
by
Verified Purchase
Jul 24, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jun 19, 2019
They work great....
They work great.
by
Verified Purchase
May 15, 2019
Best deal I could find. I hope they last as long as the original balusters (25 years).
Best deal I could find. I hope they last as long as the original balusters (25 years).
by
DIY
Verified Purchase
Recommended
May 7, 2019
Great laner ...
Great laner
by
Verified Purchase
May 1, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 16, 2019
simple piece of lumber that was straight with no cracks....
simple piece of lumber that was straight with no cracks.
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Verified Purchase
Apr 9, 2019
Perfect length and bevel. Accepted Behr 15 - 25 year waterproof deck and fence stain.
Perfect length and bevel. Accepted Behr 15 - 25 year waterproof deck and fence stain.