Customer Reviews for Alpine Corporation 60 in. Long Outdoor 3-Tier Rainforest Rock River Water Fountain with LED Lights
- Polystone design offers the look of real stone and wood
- LED illumination and gentle water flow for a soothing ambiance
- Easy to assemble and set up - just plug in and enjoy
Customer Reviews
Sep 24, 2023
The 60” long rainforest river rock fountain is awesome. The sound is amazing. Easy to put together. The look is so realistic. We are always outside enjoying the sounds and look of the fountain. We did a landscape feature around the fountain. We always get compliments. We would definitely buy it again.
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Sep 1, 2023
Short lived bliss
We were quite satisfied with the waterfall on day 1. The assembly directions are very limited but we were able to get it assembled and running successfully. The water pump started right up with no priming time.
The morning of day 2 we noticed a wet area behind the waterfall. On further inspection we found a pinhole sized leak from the base.
Disassembly and return will be a major headache. I will try a wet leak sealant. Fingers crossed.
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Response from AlexSep 4, 2023
Hello,
Thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department."
We look forward to hearing from you soon.
Thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department."
We look forward to hearing from you soon.
Apr 27, 2023
Beautiful but ….
Beautiful, howeverI noticed that the flow of the water isn’t so good anymore in less than one year. I am not sure if the pump is not strong anymore. In addition, after one week of adding water, I woke up one morning and most of it was gone. Check out this picture .
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May 24, 2022
Not so great quality
I bought this fountain in the spring of 2021. It started leaking after 3 months. When I found a leaking spot the silicone didn’t help. The fountain was beautiful in the beginning but lost his original colors by the end of the summer because of the sun. I wish this expensive product has better quality.
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Jan 10, 2022
Beautiful
[This review was collected as part of a promotion.] This looks so beautiful in my entry garden area. The fountain comes in three sections that are easy to set up especially if you have two people. There is a tube and wire you have to pull through the sections that might be tricky by yourself. I ended up plugging in the lights into a timer so they only come in at night. Now I just need to find the right plants to go around it.
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Jan 3, 2022
Love It!!!
[This review was collected as part of a promotion.] I received my outdoor 3-tier rainforest rock river water fountain almost a week ago and I just love it. The fountain is beautiful. It arrived in a really big cardboard box which they left on my patio on a wooden pallet. When I arrived home, I was like oh my that’s going to be huge. The fountain came in three separate pieces, it was very easy to put together along with all the hose, pump, and everything needed for the water flow and LED lights. I did put everything together because I wanted to see it working and I was not disappointed. It was beautiful, the sound of the waterfall was so soothing and the LED lights just made the whole experience breathtaking. Unfortunately, since the weather here is now at freezing level, I had to take everything apart again, I cannot wait until spring so I can set it all up again and enjoy seeing it in my garden.
Even though it’s on the pricey side, if you can afford it and have a garden the Alpine Corporation 60” long Outdoor 3-tier Rainforest Rock River Water Fountain with LED lights will make a beautiful addition.
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Dec 31, 2019
We purchased water fall this in December 2019. The 3-Tier setup was very easy, no damage or leaks...
We purchased water fall this in December 2019. The 3-Tier setup was very easy, no damage or leaks identified, pump setup was a little problem, I installed an elbow to compensate for the 90° hose connection to the pump, make it a lot easier for the water flow without restriction. Overall expection was skeptical at first, now that we have it in operation and working great we are enjoying every moment listening to the waterfall and observing the water flow and listening to the sound of the water, at night the lights and the water flow is so beautiful tranquilizing, this 3-Tier Rainforest Rock Water Fountain did meet our expection.
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Sep 14, 2023
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Aug 2, 2023
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Jul 18, 2023
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May 6, 2023
Although only three pieces it’s a bit cumbersome to set...
Although only three pieces it’s a bit cumbersome to set up but once it’s in place it’s very beautiful!
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Mar 29, 2023
Fabulous
We've had this for 18 months now, (bought September 2021.) Easy to set up and works every time it's started up. Even after being shut down for 5 months over two winters now, we just started it up again for spring and WOW, all works exactly like we just got it out of the box! Placed in full sun, no fading, no chips or cracks - no leaks. Fabulous fountain, VERY reliable and functions exactly as expected. We Love it and we recommended.
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Nov 1, 2022
Had small leaks right out of the box
Be careful with this one. After setting it up, there were at least 3 small leaks that I'm dealing with. Alpine says to use SealKrete epoxy to fix the holes. Nice that they had advice on how to fix their brand new product.
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May 25, 2022
Love but I have a small leak on 2nd tier...
Love but I have a small leak on 2nd tier I can't seem to find
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May 20, 2022
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May 12, 2022
Beautiful Addition to our Landscape
We have had this fountain for several months now. It comes well-packaged and is easy to assemble and set up. We really like the coloring. It looks natural and blends well in the rock garden, among flowers and shrubs. The pump has an adjustable flow, although we nearly always run it at max flow rate. The fountain sounds like a babbling brook, which we really enjoy and find very relaxing.
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May 5, 2022
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Apr 27, 2022
This is a beautiful fountain. Comes in a huge...
This is a beautiful fountain. Comes in a huge box. Was secured with Styrofoam for all pieces. Beware that additional pump and accessories are hidden below all the styrofoam. Fairly easy to assemble. The top portion only of the fountain had overspray of small speckles of white paint. Contacted the manufacturer and they will send us a touch up paint kit when available. Overall, very please with this unit. Nice touch to our backyard sanctuary!
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Apr 19, 2022
This water feature is beautiful! We replaced our 90...
This water feature is beautiful! We replaced our 90 gallon pond with it, and more we are left wondering why we didn't do it sooner! Set up was extremely easy, and we are looking forward to many seasons of listening to the calming sounds of the waterfall.
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Feb 27, 2022
Amazing
[This review was collected as part of a promotion.] The Alpine 3-Tier Rainforest Rock River water fountain has been an amazing addition to our backyard. We had some really nice days this winter and were able to use it already. The handpainting is gorgeous. It truly looks like real rocks. The water is very relaxing. It's like listening to a running stream. The LED lights are an added bonus. All around this water feature is incredible! Just be sure to have the room for it. It is definitely one of the largest water features I have every personally seen.
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Jan 27, 2022
Fabulous fountain
[This review was collected as part of a promotion.] This wonderful 3 tier fountain is a great new addition to our yard. We love the rainforest themed design and the led lights add great ambiance. It's lightweight which means I xan easily move it to new locations if desired. This was an easy set up and easy use product and we are very happy we have added it to our home.
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Jan 18, 2022
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Jan 6, 2022
Natural looking
[This review was collected as part of a promotion.] This fountain will look perfectly in my flower bed and pond as soon as the weather breaks. I have large beds around my house with stone in them and this looks so natural that it will blend in nicely. It’s tall and beautiful. I kept it all together in the box it came in at the moment after I’ve peaked at it and can’t wait to get it all set up. We went from a week of spring to a foot of snow. I don’t want to run water they this with the chance of it freezing it. I am super excited to get it up and running. The LED lights will make it beautiful on a warm summer night sitting by a fire pit with this fountain in the back ground. This fountain is certainly everything I hoped it would be and than some.
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Jan 5, 2022
3 Tiers of Bliss
[This review was collected as part of a promotion.] I received my fountain, and I am beyond excited to get this set up when Spring comes back around! Due to the cold weather right now, I am leaving it boxed up for safe keeping through the winter. I know I am going to love it! The size of the box takes up a whole pallet. I can't wait to hear the sound of the water trickling down the rocks! There is LED lighting to illuminate the water also, and the rocks are different shades and colors for a realistic look. I plan on putting a display of flowers around it and I know it will add so much to my yard and the landscaping. The directions sound like an easy set up. Basically just fill it with water and plug it in! The interior pump keeps the water moving. I am dreaming of porch sitting, and listening and gazing at this lovely fountain this Summer! Can't wait!
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Dec 31, 2021
Absolutely stunning!
[This review was collected as part of a promotion.] This fountain is absolutely stunning! So very realistic and beautiful! Whether in the day or at night you are able to enjoy the beautiful tranquility from this fountain. The lights on it make it just beautiful at night and I am in absolute love with this fountain and can not say one bad thing about it!
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Dec 23, 2021
Amazing product
[This review was collected as part of a promotion.] Alpine Corporation 60" Long Outdoor 3-Tier Rainforest Rock River Water Hand-Painted Fountain with LED Lights is an amazing product it’s so pretty and very big.
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Sep 23, 2021
This fountain is gorgeous in person. Easy to set up...
This fountain is gorgeous in person. Easy to set up and a pleasure to enjoy! The sound of the water is so peaceful, and the lights give it a nice evening look. Very happy with my purchase!
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Jul 28, 2021
This tiered fountain was just what I was looking for....
This tiered fountain was just what I was looking for. Set up was easy as long as you have a level surface to work with. I put this fountain on a hillside so part of the bank needed to be dug out. Took longer than what I thought but that’s usually how it goes. The only thing I wish were different is the color of the rocks. They are more of a gray/green than gray/brown. They don’t blend in to my existing landscape but I plan to try and camouflage this somehow by adding more of my own rocks tucked in and possibly lightly painting a few of the waterfall rocks.
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Jul 28, 2021
Wasn’t what I expected advertised totally different...
Wasn’t what I expected advertised totally different
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Response from AlexJul 28, 2021
Hello, thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department." We look forward to hearing from you soon.
Jul 25, 2021
I took 4 weeks to get and came with a...
I took 4 weeks to get and came with a huge hoe in the bottom of the fountain.
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Response from AlexJul 26, 2021
Hello, thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department." We look forward to hearing from you soon.
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