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Customer Reviews for American Craftsman 31.375 in. x 35.25 in. 50 Series White Single Hung Low-E Argon Glass Vinyl Fin Window with Grids, Screen Incl

Internet #203157295

Model #50 SH FIN

Store SKU #517011

Customer Reviews

  • 4.3
    out of 269 reviews
  • 86% recommend this product
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Showing 1-30 of 269 reviews
Worked well
Installled easily. Functioned well, One small part was found loose at the bottom of the window . The screeen was just barely attached. Overall, I am pleased with the quality and functioning of the window. I would buy again.
by
  • Verified Purchase
  • Recommended
do not buy
Im a professional installer. Occasionally a customer will request these for the price point. After 16 windows, every one needed the bottom spacer channel ground out to fit the vinyl spacer. about half needed hanging plastic chads removed. Some would not open due to horrible quality control. The shoe will get stuck on one or both sides due to excess vinyl not cleaned when molded. One screen had the middle support bar installed by Stevie Wonder. SEE PICS
by
Response from AmericanCraftsmanJun 13, 2022
Hello. We apologize you encountered issues with the spacer channels and windows. Please contact Customer Service at 1-888-504-0005 for any further assistance needed. Thank you. AmericanCraftsman
    Had to fix the brackets on the inside of the...
    Had to fix the brackets on the inside of the window, was also missing 2 screws
    by
    Response from AmericanCraftsmanJun 6, 2022
    Hello, James. We apologize for the issues with your window. Please contact Customer Service at 1-888-504-0005 for assistance with the screws. Thank you. AmericanCraftsman
    • Verified Purchase
    Being a former replacement window person in my youth. I...
    Being a former replacement window person in my youth. I was so excited to see that our new window purchase included Low E glass and Argon Gas ! Operation is smooth, and t new screen design is a much better fit ! It's a great window for the money !
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    • Verified Purchase
    Great windows. Great choice...
    Great windows. Great choice
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Nice little window. Wish it would have also came down...
    Nice little window. Wish it would have also came down from the top and it was rated for vertical installation. It is definitely an improvement from my old kitchen window.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    This was what I expected. Very easy to install. And...
    This was what I expected. Very easy to install. And good quality window.
    by
      The windows were good especially at the price they were...
      The windows were good especially at the price they were originally. However, getting them were a challenge. Bought two windows and when they came to the store, one window had the window smashed. The other one was also rammed from the bottom causing the latches to brake. Month later we had the windows.
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        Missing Parts
        I'm still trying to contact American Craftsman about the missing parts ... .
        by
        Response from AmericanCraftsmanDec 16, 2021
        Hello. Please contact our Customer Care office at 1-888-504-0005 for any assistance you need. We apologize and would like to help. Thank you. AmericanCraftsman
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              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
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                  Good windows. We wanted to get smaller sized windows for...
                  Good windows. We wanted to get smaller sized windows for the bedroom and these worked well in that capacity. They look good once installed and we got both in without a problem. The screen has a bit to be desired but overall they are solid windows
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                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                        poor quality
                        These windows are cheaply made not worth the price tag. Really dissapointed with HD for selling such poor quality. Vinyl flang is breaking off while fitting the window into the opening, no predrill hole for scrwes, window open stop is a peace of junk looking, I bought three of these Unfortunately I installed 2 at the same time but the third one is difintly going back, much better quality is JW at Lowe’s for the same price, Unfortunately I bought these because it was 1/8 inch larger than JW which I needed that but with that poor quality I would go fo the smaller size. All in all Ply Gem winsows is a peice of junk and will never recommend it
                        by
                        Response from AmericanCraftsmanOct 19, 2021
                        Hello. We sincerely apologize for the issue with your window. Please contact our Customer Care office at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
                          1 found this review helpful
                          by
                            Don't Buy
                            This product comes with a host of design and production flaws. Be prepared to use lots of tape and spackle during the winter months to seals this window.
                            by
                            Response from AmericanCraftsmanOct 19, 2021
                            Hello. We sincerely apologize for the issue with your window. Please contact our Customer Care office at 1-888-504-0005 for assistance. Thank you. AmericanCraftsman
                              23.375 in. x 35.25 in. 50 Series Single Hung American Craftsman windows
                              I purchased 8 American Craftsman windows with a pick up date of August 31. The windows arrived on time! I was able to get all 8 windows in place within a couple of days! The instructions were spot-on. Every window works perfectly! I am very pleased with the quality of these windows and would highly recommend them to any DIYer!
                              by
                              • Verified Purchase
                              • Recommended
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                                  Rating provided by a verified purchaser...
                                  Rating provided by a verified purchaser
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                                  • Verified Purchase
                                  I bought 32 for my new construction project. I wish...
                                  I bought 32 for my new construction project. I wish I can get a discount for my next project
                                  by
                                  • Verified Purchase
                                  Excellent window, great price, easy to install and they look...
                                  Excellent window, great price, easy to install and they look fantastic.
                                  by
                                  • Verified Purchase
                                  Great window, excellent price, easy to install and they look...
                                  Great window, excellent price, easy to install and they look fantastic.
                                  by
                                  • Verified Purchase
                                  Showing 1-30 of 269 reviews

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