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Customer Reviews for American Standard Chatfield 8 in. Widespread 2-Handle Bathroom Faucet in Brushed Nickel

Internet #206310468

Model #7413801.295

Store SKU #1001514889

  • 3-hole installation
  • Beautiful and tough; scratch and corrosion resistant finish
  • Speed connect system allows easy installation

Customer Reviews

  • 4.3
    out of 764 reviews
  • 81% recommend this product
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Showing 1-30 of 764 reviews
The faucet was easy to install as the instructions were clear and easy to decipher. A very good l...
The faucet was easy to install as the instructions were clear and easy to decipher. A very good looking addition to our new home!!
by
  • Verified Purchase
  • Recommended
Returned for Rumson faucet...
Returned for Rumson faucet
by
Response from AmericanStandardBrandsJul 26, 2021
CAT,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
These are very nice! A little darker than I figured, but definitely nice, secure faucets for our...
These are very nice! A little darker than I figured, but definitely nice, secure faucets for our new bathrooms. I DO wish it had an option for a pop-up drain. Had to order that separately, but the quality of these faucets should have them available. Easy to install, and tight to the new new under-counter. I don't think these single mounts will ever start spinning or loosen.
by
  • Recommended
Love the faucet. All hardware was included for my needs....
Love the faucet. All hardware was included for my needs.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Nice clean design, it was easy to install/replace per my plumber. Reasonable priced and got good ...
Nice clean design, it was easy to install/replace per my plumber. Reasonable priced and got good reviews.
by
  • Verified Purchase
  • Recommended
Great product and exceptional value!...
Great product and exceptional value!
by
  • Verified Purchase
The look is great, a little heavier or substantial looking...
The look is great, a little heavier or substantial looking size which is a tad bit too large looking for size of my sink but nothing outrageous that no one else would think about. The included pop up drain is plastic parts so I bought a brass one instead Very easy to operate and nice and shiny, east to wipe clean. Plumber said the two caps on each handle pry off to reveal a slot to use Allen wrench to remove to replace ceramic cartridges. Over all highly satisfied and good price with reasonable delivery time. Ship to local store. Would recommend and would give more stars if just l little smaller looking for personal preference only. Plumber installed quickly.
by
  • Verified Purchase
Faucet Has Gold Tone Not Visible in Photo
The faucet was easy to install, but the brushed nickel had a slight gold tone look which did not work with our other decor. Will be returning it.
by
Response from AmericanStandardBrandsJul 8, 2021
DinAZ,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    Water flow is poor. It looks really nice, though....
    Water flow is poor. It looks really nice, though.
    by
    Response from AmericanStandardBrandsJul 2, 2021
    HomeDepotCustomer,
    You can remove the aerator from the faucet and soak it in a cup of white vinegar to loosen any debris that is causing the low flow.
    Sincerely, your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    Brushed Nickel is Gold Toned
    We bought these because they were easier to install than the Moen we returned. Because we have a traditional 3 holed porcelain sink the Moen did not sit well due to a semi circle plate which made a good install impossible. However, these faucets installed easily, but the brushed nickel finish has a gold tone cast which doesn't match our other brushed nickel fixtures. This was not visible in the pictures or on the box cover, and there was none available in the store to view. We needed faucets so we used the two in our bathroom, but are returning the third one to hopefully find a brushed nickel without a gold tone cast.
    by
    Response from AmericanStandardBrandsJun 28, 2021
    DinAZ,
    Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has called you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team AmericanStandard
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Corroding after a year and leaking after 2 years
      I bought it two years ago and after a year of use the bottom part all started corroding and after 2 years of use, it started leaking.
      by
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I love the look of this faucet, and it works...
        I love the look of this faucet, and it works very well. The instructions were mostly clear, and the installation was fairly straightforward. The only problems I encountered are minor: 1. The diagrams appear to show two plastic washer-like rings under the faucet and under each handle: one ring to go above the sink surface, another to go below. But the package included only one such ring for each part. (I bought and installed two faucets, and they were both this way, so I don't think it was just that the box was missing parts.) 2. The instructions for the pivot rod and for changing handle direction weren't quite as clear as the rest of the instructions. I figured them out eventually, but it took a little while. 3. This isn't really a problem with the faucet, but: removing the old faucet and handles was difficult and time-consuming. I know that there's nothing that the faucet manufacturers can do about that, but it might be nice if the instructions said something general about how to remove old faucets if you have them, and how to clean off the areas of the sink where the old faucet was. I went into the removal expecting that whole removal process to be easier than it turned out to be. But I can't blame the new faucet for this--it was really just a problem with my expectations.
        by
        • Verified Purchase
        Good quality parts. Easy to install. Easy to keep clean.
        Good quality parts. Easy to install. Easy to keep clean.
        by
        • Verified Purchase
        • Recommended
        This is a nice faucet set with smooth operation and a nice look. A good value for the price. Howe...
        This is a nice faucet set with smooth operation and a nice look. A good value for the price. However, the finish gets spotty with water. I tried WD40 but still getting spots.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        by
        • Verified Purchase
        The look when first installed was great. But it shows water marks extremely easily. You have to w...
        The look when first installed was great. But it shows water marks extremely easily. You have to wipe dry after each use to keep them from showing.
        by
        Response from AmericanStandardBrandsMay 19, 2021
        GW,
        Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has called you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team AmericanStandard
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I bought 2 of these faucets. One worked great, while...
        I bought 2 of these faucets. One worked great, while the second one the cold water handle just spun around in a circle. I had to return it and get another one. The replacement worked great and they are beautiful installed!
        by
        • Verified Purchase
        expensive junk
        Immediately noticed the hot side handle wobbled after an hour long installation. A year later the left side is constantly dripping. I should have just bought a cheap replacement faucet which like I did when I replaced the kitchen faucet. That thing is still running like a champ. I don't think the cartridge is covered by warranty. Does anyone have a link or know what the replacement cartridge should be? Can I get it at Home Depot? Thanks!
        by
        Response from AmericanStandardBrandsMay 3, 2021
        asquirrel,
        Your faucet is covered by a lifetime warranty. We are very sorry for the negative experience and the inconvenience this has caused you. Please contact us directly at 1-800-442-1902 and mention the title of this review, so that we can help get this issue resolved and restore your faith in our products.
        Sincerely American Standard Brands. AmericanStandard
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
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          • Verified Purchase
          Showing 1-30 of 764 reviews

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