Customer Reviews for Avalon Premium Hot/Cold Top Loading Countertop Water Cooler Dispenser with Child Safety Lock, White

I love this product. I need cleaning instructions for it.

Hot water is hot enough for a single cup of coffee. Sits on my counter perfectly.

The hot water temperature has been surprisingly perfect for tea, which has been a godsend.

It is too short. Please design a base to sit it on

I just got it but so far we are liking it very well.

I received an excellent customer support in resolving the issue with my purchase of Avalon water cooler. The staff member was very responsive in solving the problem. I would definitely buy this product again.

The cooling feature stopped working after two months, hopefully my replacement will last longer this time, if not my next rating will be lower for sure. great CS tho

Nice design, but much bulkier than expected. Would prefer a smaller version for 3 gallon jugs and home use.

Water cooler is very sleek and nice. Cooling system stopped working after a few weeks.

Love the product and great customer service as well

It worked fine for two weeks and now when i try to turn on just hot water both hot and cold lights flicker/the cooler generator struggles off and on and the switch itself occasionally sparks.

So far so good, order came in on time. The dispenser looks great and bringing forth cold and hot water.

great product. easy to install the water jug. would definitely recommend this product.

The cold water feature does not work...very disappointed in the product.

good product. although this is the second one I have ordered. The first one failed to produce hot water after a little less than 2 years of service

The water cooler arrived in good time and in excellent shape. I have had this product for 2 weeks now and have had no issues (especially no leaking). The dispensed water is very cold which is just as I like it to be. I do not use the hot water feature.

Just set up this dispenser. So far we are very pleased with the deliver, packaging and ease of set up. This cooler operates very quietly. So far we are very happy!

works great. easy to operate. i love it. would suggest it to anyone. i have hot tea daily plus all the nice cold water i need.

It started leaking already and I have only had it a week

Functions as advertise, happy that it takes screw top gallon bottles

Loved it at first, water was SO cold and refreshing. Then, just about 1 month after we started using it, the water is barely below room temp. The light indicates that it is cooling, but it never gets cool.

We use these coolers in our retail business for our staff and they are wonderful. We did have one minor issue but Tiffany helped us resolve it in seconds over the phone. She was kind and very informed

Perfect size for the counter top in my hair salon break room. Works perfectly. Easy to clean.

Rating provided by a verified purchaser

Do not reuse bottle from one unit to this one. It may leak.

The cold water does not come out as quickly as the hot water

I had a minor problem with my water cooler. I followed the steps and video provided by the Support team and I fixed it in 1 minute. Thank you again. You are just PERFECT!!!

I love this water dispenser. I tried different filtration water pitchers before to buying bottled water, but nothing has worked as well as this product. I don't drink room temperature water so I always needed to chill my water in advance and sometimes would forget or get lazy and opt to drinking less. Because I have easier access to cold/hot water, I drink more water as I'm walking by and it has made it a whole lot easier to drink more tea as well. After about 5 months of use, the water dispenser wasn't cooling the water and the cold light would stay on for HOURS without doing anything. I contacted support over the weekend and Tiffany responded back first thing on Monday with more questions to assess the issue and a possible resolution. The fix was simple enough and I am happy I have my cold water again!

Working great, quiet, compact...everything I was looking for.

This is a very nice product. There is unexpected noise however when it is in cooling mode or when the water level is low.