Customer Reviews for Avalon Premium Hot/Cold Top Loading Countertop Water Cooler Dispenser with Child Safety Lock, White

Just set up this dispenser. So far we are very pleased with the deliver, packaging and ease of set up. This cooler operates very quietly. So far we are very happy!

works great. easy to operate. i love it. would suggest it to anyone. i have hot tea daily plus all the nice cold water i need.

It started leaking already and I have only had it a week

Functions as advertise, happy that it takes screw top gallon bottles

Loved it at first, water was SO cold and refreshing. Then, just about 1 month after we started using it, the water is barely below room temp. The light indicates that it is cooling, but it never gets cool.

We use these coolers in our retail business for our staff and they are wonderful. We did have one minor issue but Tiffany helped us resolve it in seconds over the phone. She was kind and very informed

Perfect size for the counter top in my hair salon break room. Works perfectly. Easy to clean.

Rating provided by a verified purchaser

Do not reuse bottle from one unit to this one. It may leak.

The cold water does not come out as quickly as the hot water

I had a minor problem with my water cooler. I followed the steps and video provided by the Support team and I fixed it in 1 minute. Thank you again. You are just PERFECT!!!

I love this water dispenser. I tried different filtration water pitchers before to buying bottled water, but nothing has worked as well as this product. I don't drink room temperature water so I always needed to chill my water in advance and sometimes would forget or get lazy and opt to drinking less. Because I have easier access to cold/hot water, I drink more water as I'm walking by and it has made it a whole lot easier to drink more tea as well. After about 5 months of use, the water dispenser wasn't cooling the water and the cold light would stay on for HOURS without doing anything. I contacted support over the weekend and Tiffany responded back first thing on Monday with more questions to assess the issue and a possible resolution. The fix was simple enough and I am happy I have my cold water again!

Working great, quiet, compact...everything I was looking for.

This is a very nice product. There is unexpected noise however when it is in cooling mode or when the water level is low.

Countertop white water cooler: Only used it for a week but if using the hot water function, the beverage is very hot. If using the cold water function, the beverage is very cold. It takes less than 10 minutes to heat up and a good 30-40 to cool the water. I use it daily.

Only been on for a few hours and all is working fine!

Easy to set up. Compact and like having hot and cold options.

I loved it.So far I have no problem.Easy to set up.

Best water cooler we have ever owned, far exceeds our expectations !

So far I love this product. Just wish it didnt take the water so long to heat up.

So far this water dispenser is awesome. Having hot water on demand is a game changer.

quality built, well finished good quality switches and water valves. Oh and its just really fun to use!

Easy install. The water heats up so quickly, and cold water was cool right away. I love the product

The first one came with a broken compressor, but their customer service was so fantastic that I couldn't write anything other than a 5 star review! They overnighted a new unit, and we didn't have to send the broken one back. It sits perfectly on our counter, right next to the fridge, and we've had it for about 3 weeks now. Definitely recommend, give this a shot, it’s worth it.

speedy delivery and the hot water is very hot and the cold water is very cold :)

Good, a little bigger than expected for the countertop.

Only had for one day so hard to tell just yet. So far happy.

What am I supposed to write when I just got the unit and you expect me to rate it before I even know if it works?

Hot water dispenser defective, Avalon is replacing with new unit

I love the water cooler but the delivery was delayed a few days.