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Customer Reviews for Avalon Top Loading Water Cooler Dispenser in Stainless Steel

Internet #304986578

Model #A10-TL

Store SKU #1003401292

  • 3 temperature settings help obtain hot, cold, and cool water
  • Child safety lock on hot spout prevents accidents
  • Can be used with 3 gal. or 5 gal. water bottle

Customer Reviews

  • 4.4
    out of 313 reviews
  • 76% recommend this product
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Showing 1-30 of 313 reviews
Perfect replacement for my old cooler!
Nice sleek design. Love the look. Nice and guiet. Loving the 3 temps. My old one only had cold and room temp. My only problem was the first one came and obviously was a used unit. Had water in it not completely packed and no instructions or literature for it. The replacement was well worth it. Thank you.
by
Response from Water Cooler ExpertOct 21, 2020
Hi Chefrik! We are so glad that your Avalon was a perfect replacement for your previous water cooler. We apologize for the mixup- this is not typical and we hope we were able to provide excellent support for this issue. As always, please contact our Customer Support Team at 1-800-256-0695 or email support@avalonh2o.com if you need assistance. We are here to help. Happy hydrating! Avalon
    • Recommended
    1 found this review helpful
    Just what we were looking for! Works great, the hot water is no joke! Very hot cold is cold. Run ...
    Just what we were looking for! Works great, the hot water is no joke! Very hot cold is cold. Run smoothly not too loud. Excellent product. We will purchase again!
    by
    • Verified Purchase
    • Recommended
    This is a very high quality water cooler! Very stylish looking with the stainless steel!! The b...
    This is a very high quality water cooler! Very stylish looking with the stainless steel!! The bottom portion of the cooler has stylish rounded corners. The cooler is packaged very nicely & surrounded with Styrofoam and wrapped in plastic. The instructions read very easy! There are three buttons on the top for hot, cold, and room temperature water. There is a safety lock for the hot water. I would strongly recommend to anyone looking for a more stylish water cooler / dispenser! A+
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    Response from Water Cooler ExpertJun 14, 2018
    Hi Sal,

    Thank you for the compliment and the recommendation! We appreciate you taking the time to share! We are glad to hear that you are so happy with the looking and function of your Avalon water cooler. Enjoy! Avalon
    • Recommended
    The Avalon 3 temperature water cooler is a great addition to any home. I set mine up in the kitch...
    The Avalon 3 temperature water cooler is a great addition to any home. I set mine up in the kitchen and it was very simple to set up and surprisingly light weight. The best feature for me is the 3 temperatures ,especially the hot water dispenser as this makes baking and instant recipes a breeze. The cold water dispenser should help to cut down on the expense of individual bottled water. Its lean black and chrome design is modern enough to match any kitchen decor.
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    Response from Water Cooler ExpertMay 30, 2018
    Hi HomeDepot Customer,

    We are so glad to hear that you are so happy with your new water cooler. We love that it is not only saving you money but also making baking and cooking so much simpler for you! We really appreciate the great review and we hope you continue to enjoy your new cooler for a long time! Avalon
    • Recommended
    Beautifully designed water dispenser that has all the buttons on the top instead of typically on...
    Beautifully designed water dispenser that has all the buttons on the top instead of typically on the front. The 3 operational buttons are larger and easy to depress, the stream of water is forceful so there is less wait time, The hot button has a red switch that slides over to one side then you press down as usual. It gives room temperature water which is great when your preparing a microwave meal that requires adding water (like stuffing) but you dont want to use faucet water if your on a well system like many people are. On the sides there are handles to make moving it easier -most coolers do not have this feature & there are cold & hot water shut off switches to save energy if for instance you dont want to use the hot/cold water for awhile. This water cooler looks very cutting edge with its updated style & would look good in a business setting, i put it in my vacation home kitchen and its fine, i get compliments on it.
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    Response from Water Cooler ExpertMay 30, 2018
    Hi Mexico,

    Thank you for sharing your feedback with us! We really appreciate the wonderful review. We are so glad to hear that you are so happy with your new water cooler and are enjoying all of its features. We hope you continue to love it for many years to come! Avalon
    • Recommended
    I got the Avalon top loading water cooler to replace a 12 year old unit we were using. It has thr...
    I got the Avalon top loading water cooler to replace a 12 year old unit we were using. It has three different dispensers for hot, room temperature, and cold. According to the specs, the hot is 180 degrees and the cold is 47 degrees. I didn't use a thermometer but the hot is hot enough to make tea and instant coffee. The lower storage area is a nice feature.
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    Response from Water Cooler ExpertMay 30, 2018
    Hi BrandonP,

    We are so glad to hear that you are happy with your new water cooler. We really appreciate you taking the time to leave us a review. We hope you enjoy your new water cooler for many years! Avalon
    • Recommended
    Nice design, compact, how water is hot enough to brew tea. Cold water is nice and chilly. Machine...
    Nice design, compact, how water is hot enough to brew tea. Cold water is nice and chilly. Machine is light weight enough to move with only 1 person. Water pours out quickly once valve is opened. The hot water has a good child-safety lock to prevent scalding.
    by
    Response from Water Cooler ExpertMay 17, 2018
    Hi jdcSAIC,

    Thank you for taking the time to leave us a great review. We are so glad to hear that you are happy with your new water cooler and you are enjoying all of its features. We appreciate your feedback. Enjoy! Avalon
    • Verified Purchase
    • Recommended
    I’ve only had this unit about a month but so far it’s been great. Hopefully it stays that way . The hot water feature is great for a cup of hot tea and has even been good for a cup of instant coffee . The cold feature is perfect.
    by
    • Verified Purchase
    Easy to set up and functions very well, much better than our water cooler
    by
    • Verified Purchase
    Upon arrival, door would not stay shut
    Simple latch is poorly designed so door wont stay shut. Couldn't even get to trying the item out. Also - typically awful customer support. They prominently advertise a phone number for support but when calling the number it tells you 'to ensure a good customer service experience, please email us and we'll get back to you' then promptly hangs up. No way to get through to an actual person. It says a lot about the company. So ridiculous. For this reason alone I'd advise against purchasing.
    by
      SO FAR IT IS WORKING GREAT. WE ARE VERY PLEASED WITH IT.
      SO FAR IT IS WORKING GREAT. WE ARE VERY PLEASED WITH IT.
      by
        There is a supplier issue with these dispenser. Ordered the first one and it had damage all over after removing from box. Damaged occurred during assembly and packaging. Some of the damage was covered up by paper work that was taped to body of machine. Returned and ordered 2nd dispenser. It was also damaged but not as bad as the first one. Decided to keep it. I like the features and style but workmanship is highly questionable from supplier.
        by
        • Verified Purchase
        wonderful cooler. looks great and dispenses very cold water.
        wonderful cooler. looks great and dispenses very cold water.
        by
          The bottom storage door does not stay on, had to tape the do
          The bottom storage door does not stay on, had to tape the door. Poor design
          by
            Used top load for 2 decades with no problems; had a Bottom load model for 1 month when the water began smelling like mildew. Self cleaning function didn’t help, and I had to resort to bleach. 2 moths later, I got few up and returned because I didn’t trust it to provide clean water and bought the Avalon top loading unit. Great unit, no problems. The bottom load style hasn’t been perfected yet, stay away, the water pumps and reservoirs get moldy! It’s a problem with all bottom load. The top load styles are tried and true for 50+ years and just use gravity, no water pumps necessary.
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            • Verified Purchase
            We love it. It's sleek and unobtrusive. Love the push-buttons for dispensing hot, cool, and cold water. It seems well built. It's quiet and easy to use. No more guests having to ask "How does this thing work?" Beats paying the monthly rental fee from the water company.
            by
            • Verified Purchase
            1 found this review helpful
            Gives water a nasty taste
            The water dispenser is causing the water to have a horrible taste. I flushed the dispenser with a new bottle of spring water because it is still giving the water a nasty tap-water like taste. I will be returning it tomorrow.
            by
              Very nice product.
              Very nice product. It had some minor damage to one side. Seems like the packaging should be better. No visible damage to the box. A small dent. Not significant so we decided to keep it.
              by
                It works great so far. There's plenty of space for filling w
                It works great so far. There's plenty of space for filling water bottles.
                by
                  Looks spiffy and we enjoy the selection of temperatures.
                  Looks spiffy and we enjoy the selection of temperatures.
                  by
                    The Avalon top loading water cooler works fine. The only issue we have is that the door latch on the bottom does not hold the door securely so it does not close properly. Can someone come out and hopefully fix it?
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Cooler sounds like the 3am freight train!
                    This cooler is louder than my refridgerator. Have to turn it off each time I watch TV or eat dinner. I would wake up in the night just to shut this thing off as it sometimes get way too loud. The sound is horribly annoying than the 3am freight train that comes by my house each morning. Further, the room temperature water is not really 'room' temperature. Hot water is a bit hotter than my previous water cooler dispenser. At first I thought that maybe unit sat uneven on kitch floor, than put carpet on bottom so unit does no shake/move. No luck. I am at a lost here. At this point I'm going to get store credit for this machine. Do not buy. You don't get what you pay for here at $200. Should have stuck with the $99 simple water cooler.
                    by
                      I really like this water cooler.
                      I really like this water cooler. I am pleased with the extra area in the bottom to store an extra bottle of water.
                      by
                        Performs as expected.
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Very good water cooler. Quiet and does not taste like plastic.
                        by
                        • Verified Purchase
                        Great machine, it makes some noise but I can live with it. I highly recommend
                        by
                        • Verified Purchase
                        I would rate it to be a very good cooler.Relatively...
                        I would rate it to be a very good cooler.Relatively easy set up.No issues to speak of so far.Would definitely recommend to someone looking to make a purchase.Home Depot delivery seemed to be easy and uneventful.
                        by
                        • Verified Purchase
                        Showing 1-30 of 313 reviews

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                        Top/Bottom Load

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                        No Bottle

                        Capacity (gal.)

                        3 gallons, 5 gallons

                        5 gallons

                        3 gallons, 5 gallons

                        Bottleless

                        Features

                        Indicator light(s)

                        Hot and Cold

                        Indicator light(s)

                        Automatic shutoff, Bypass valve, Indicator light(s)

                        House Hold Size

                        8+ people

                        3-4 people

                        8+ people

                        8+ people