Customer Reviews for BLACK+DECKER Fusion Blade 20 oz. Personal Red Blender
- Smoothie blender makes shakes, sauces, soups, and purees
- Smartly sized and feature packed for convenience
- Multitasking blender ensures a versatile use
Customer Reviews
Jun 9, 2020
I have purchased this blender before and loved it. It lasted over 6 years of pretty heavy use. I...
I have purchased this blender before and loved it. It lasted over 6 years of pretty heavy use. I noticed the blade top has new lighter plastic that is hopefully stronger because that cracked on my old one from grasping it hard to tighten it. Love that everything is dishwasher safe and the blade is strong enough to rip through anything so quickly.
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Apr 27, 2019
Quality of the product
[This review was collected as part of a promotion.] I bought this recently and within 2 days from purchase. The motor stopped and no longer worked. I am very disappointed that it no longer works.
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Response from Customer ServiceMay 1, 2019
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comJul 22, 2024
A super convenient Smoothie blender
I love this little blender. It's super convenient for my smoothies on the go.
My protein powder is naked beauty and I prefer everything unsweetened and I use fruit to make it more nutritious.
I usually don't add ice.
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Customer review from blackanddecker.comApr 4, 2024
Caused Laceration
I bought this blender and was attempting to make a smoothie.The blade got stuck in the base but when that happened in the past, I just picked it up and turned it upside down in order to get it to operate. Not so lucky this time. Before I had a chance to turn it upside down, the blade lacerated my thumb 3.5 inches. There was blood everywhere and my husband had to take me to the emergency room. I had 14 stitches and a lot of pain. Do not buy this blender.
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Response from MikeApr 17, 2024
Hello SVL1 and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with FusionBlade Personal Blender PB1002R. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Thanks, Mike BLACK+DECKER.
Customer review from blackanddecker.comSep 7, 2022
love this product
I was given this as a gift last summer and I love it. I used it almost every day last summer, making 2 smoothies a day and even took it on trips with me.
This summer I pulled it out and the blender cup leaks through the bottom. Is this the gasket everyone is talking about. How do I get a new one.
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Jan 31, 2022
Good power. Solid Name
After internet search , the Mrs. selected this one. Good power. Solid Name.
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Response from Consumer ServiceJan 31, 2022
Thank you for sharing your feedback regarding your Black+Decker FusionBlade™ Personal Blender. I’m glad hear that your blender is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42201152 so that I may better assist you.
Customer review from blackanddeckerappliances.comFeb 18, 2021
Easy to use. The main reason I picked the Black+Decker over other personal blender brands was bec...
Easy to use. The main reason I picked the Black+Decker over other personal blender brands was because it included two bottles and lids. The only issue I have had is that you really have to be sure not to overfill it before blending and follow the instructions on filling order.
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Oct 30, 2020
Great Service
Received sooner than expected. All parts and seals as expected.
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Customer review from blackanddeckerappliances.comOct 25, 2020
Love it for my morning smoothies so much I bought another for my young adult kids' apartment.
Love it for my morning smoothies so much I bought another for my young adult kids' apartment.
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Aug 13, 2020
It is definitely a good product, but I feel that...
It is definitely a good product, but I feel that the blade is not sharp enough and also the speed is not sufficient for proper mixing of ingredients in a smoothie.
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Jul 14, 2020
Needs more blades...
Needs more blades
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Response from BlackAndDeckerSupportJul 15, 2020
Thank you for offering your feedback regarding your Black + Decker blender. We're sorry to hear that you were disappointed that your blender isn't equipped with a feature you'd prefer. We want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. We’re confident your new blender will continue to provide excellent performance, but should you ever need assistance with it, we’d be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference 41968869 so we can address any of your concerns.
Jul 14, 2020
so far it works great. I use it to make...
so far it works great. I use it to make my protein shakes. Fast and easy. Make and go. Love it!
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Jun 26, 2020
Works as expected for the price. It doesn’t really compare...
Works as expected for the price. It doesn’t really compare to the quality of a normal blender, but it leaves less to clean up. I only use it to make my morning smoothie and probably wouldn’t use it for anything else. It can be a little finicky, so be very careful not to overfill.
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Response from BlackAndDeckerSupportJun 26, 2020
I’m so glad to hear that you’re happy with your Black + Decker blender. However, I see that you’ve rated your product 3 STARS so I wanted to be sure you haven’t had any trouble with it. Please contact us at youropinionmatters@spectrumbrands.com and reference the screen name used in your review if there is anything I can do to make sure you have a 5-star experience!
Jun 17, 2020
It worked perfectly...
It worked perfectly
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Apr 30, 2020
Love this machine. Blends my shakes perfectly. I...
Love this machine. Blends my shakes perfectly. I had another Blender for over 5 years, which after daily use, finally bit the dust. This is a perfect replacement. Thank you for getting it to me so quickly.
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Apr 15, 2020
Perfect for making shakes on the go. Just what I...
Perfect for making shakes on the go. Just what I needed.
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Response from BlackAndDeckerSupportApr 15, 2020
Thank you for your feedback. I’m so glad to hear that you’re happy with your Black + Decker blender! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference 41928456 so that we may better assist you.
Feb 11, 2020
I like it, would love it but it has one...
I like it, would love it but it has one small flaw, the blade is setting up high, so if you try to chop small things,They will sit below the blades, you have to turn it over to get it to chop them. Other than that, I use it regularly to make shakes.
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Response from BlackAndDeckerSupportFeb 11, 2020
Thank you for your feedback. I’m so glad to hear that you’re happy with your Black + Decker personal blender! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference 41902969 so that we may better assist you.
Jan 7, 2020
This product is perfect for smoothies. It is small, powerful and the containers are the perfect ...
This product is perfect for smoothies. It is small, powerful and the containers are the perfect size for on the go they fit in auto cup holders. I highly recommend this product
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Oct 8, 2019
This thing needs adjustable speed as well as, The blade...
This thing needs adjustable speed as well as, The blade needs to be made at least to 4. Also, the gearing attachment is Plastic! should be metal!!NOT even able to do what she wanted.
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Response from BlackAndDeckerSupportOct 9, 2019
Thank you for providing your feedback regarding your Black + Decker personal blender. I’m sorry to hear you are unhappy with the design of your personal blender. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact us at youropinionmatters@spectrumbrands.com and reference 41840901 so that we may better assist you.
Sep 10, 2019
this is incredibly easy for a quick on the go shake. my go to each morning!
this is incredibly easy for a quick on the go shake. my go to each morning!
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Aug 20, 2019
Works well with my FusionBlade blender. ...
Works well with my FusionBlade blender.
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Jul 25, 2019
Burning smell on first use. Does not work.
Burning smell on first use. Does not work. It is a great design - too bad I can't use it. I would love for Black and Decker to replace this item with a working model.
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Customer review from blackanddecker.comDec 11, 2018
Was great at first...
I've had this since January (11 months). I've LOVED the smoothies and the small size and the way it works. Today though the button got stuck in the blender and I could not turn it off. I had to pull the plug from the wall. Please let me know how to get in warranty support. I love my blender but I need the button to work.
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Response from Customer ServiceDec 13, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002N. I’m glad your blender was working well initially, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comOct 14, 2018
Just Ok
[This review was collected as part of a promotion.] My daughter used at first with yogurt. I recently started making smoothies for my self using almond/coconut milk. At least half of liquid I put in runs through the bottom all over the counter.
It does eventually blend everything, but it takes almost 10 minutes and a lot of taking off and shaking.
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Response from Customer ServiceOct 17, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m sorry to hear about the trouble you’ve experienced with your blender leaking. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comSep 7, 2018
Problem with the Base
I bought this blender for my wife for Christmas 2017. I knew that she would love that it came with the jars so she could mix and take them to work in one jar. It's a great blender. We've been impressed, but today, while making the smoothy, it made a funny noise, the base stopped working, and when we opened it it was very hot. It's still under warranty, so I need someone from Black and Decker to contact me about a replacement.
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Response from Customer ServiceSep 7, 2018
Thank you for offering your feedback regarding your Black + Decker PBJ2000. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comSep 4, 2018
This personal blender was well over what I expected I...
This personal blender was well over what I expected I was excited about the low price and the quality that I was buying in a Black & Decker personal blender
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Aug 10, 2018
So smooth! Marked down a star for blade breaking.
I love this appliance as well. It was a Mother's Day gift from my husband. Love my berry smoothies. It does a much better job than my big blender. Unfortunately, mine just did the exact same thing. It was making a funny noise. I unsnapped it from the base. There was some smoke. The blade had dropped out of the base and was loose. It was shaving the plastic in rings from the base as it spun. :( How do I get a new base piece?
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Response from Customer ServiceAug 13, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002N. I’m glad that your blender was working well initially, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comJul 2, 2018
Love this blender, use it every day!
We bought this blender a year or so ago, and I use it every morning. Unfortunately the blade just fell out a few days ago and chopped up some of the chopper lid before I could turn it off. Luckily we had bought extra bottles that came with an extra chopper, so I can keep using it, but it was really nice having 2, and kind of scary when it came off.
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Response from Customer ServiceJul 5, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender has been serving you well, but I'm sorry to hear about the trouble you’ve experienced it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Customer review from blackanddeckerappliances.comJun 12, 2018
Good for making my day to day drinks...
Good for making my day to day drinks
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Compare Similar Items
Wattage (W) | |||
|---|---|---|---|
275 W | 70 W | 650 W | 300 W |
Blender Jar Material | |||
Plastic | Plastic | Plastic | Glass |
Blender Jar Capacity (oz.) | |||
20 | 18 | 32 | 35.2 |
Features | |||
Dishwasher Safe Parts | Travel-Sized | Dishwasher Safe Parts, Pulse Control, Travel-Sized | Pulse Control |
Number of Speeds | |||
1 | 1 | 2 | 2 |
