#1 Home Improvement Retailer

Customer Reviews for BWE Waterfall Single Hole Single-Handle Low-Arc Bathroom Faucet With Pop-up Drain Assembly in Gold

Internet #314194001

Model #A-96009Gold-2

Store SKU #1005631579

  • 1 or 3 hole installation;4 in. center set
  • Clear laminar stream provides for a beautiful water presentation
  • Easy to install; Pop up drain assembly included

Customer Reviews

  • 3.7
    out of 74 reviews
  • 48% recommend this product
Filter by:
Showing 1-30 of 74 reviews
Horrible
We re-did our bathroom and at first we loved the design, until it started to chip in less than 6 months. Don’t waste your money!
by
Response from Aquafaucet TeamJan 16, 2023
Dear Customer,
Thanks for your comment! We’re so sorry to hear about that regarding your order placed in our store. Because the production process is difficult to avoid some defects, so some of the product’s quality will be slightly worse. We have also reflected this problem with our product department, and we will also strengthen the inspection work before delivery. Considering the problem of the faucet itself,we are very happy to provide you with exchange service.Before that,could you please take a photo or video of the running faucet,and we will help you analyze whether need to change the replacement or the whole faucet. Help you solve the problem is our purpose, to give you a satisfactory answer is our goal. Wish you happy shopping! So if you have any question about the product, please contact us or leave a message. We will reply you immediately and try our best to live up your demands.

Thank you,

Email:sales2@bwefaucet.com
Phone:917-863-7105

The BWE Team aquafaucet
    1 found this review helpful
    Beautiful
    Elegantly designed easy upgrade
    by
    Response from Aquafaucet TeamJan 13, 2023
    Hi dear, Thanks for your purchase and comment. We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly. Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely, The BWE Faucet Team aquafaucet
    • Verified Purchase
    dont bother
    Paint is peeling off. Only on 6 months. Love the looks and style
    by
    Response from Aquafaucet TeamJan 1, 2023
    Dear Customer,
    Thanks for your comment! We’re so sorry to hear about that regarding your order placed in our store. Because the production process is difficult to avoid some defects, so some of the product’s quality will be slightly worse. We have also reflected this problem with our product department, and we will also strengthen the inspection work before delivery. Considering the problem of the faucet itself,we are very happy to provide you with exchange service.Before that,could you please take a photo or video of the running faucet,and we will help you analyze whether need to change the replacement or the whole faucet. Help you solve the problem is our purpose, to give you a satisfactory answer is our goal. Wish you happy shopping! So if you have any question about the product, please contact us or leave a message. We will reply you immediately and try our best to live up your demands.

    Thank you,

    Email:sales2@bwefaucet.com
    Phone:917-863-7105

    The BWE Team aquafaucet
      • Recommended
      Not everything you need if you don't have overflow
      Overall a very nice faucet. The directions that come with it aren't great, but the video on HD's site helps. Good to know, but not listed in the specs, is that the pop up drain kit that comes with it is only for sinks with overflows. If you don't have an overflow, you have to buy a separate drain kit even though the directions in box show both with and without overflows. I've never installed a faucet before and was able to manage this one.
      by
      Response from Aquafaucet TeamNov 14, 2022
      Dear Customer,
      Thanks for your comment! We’re so sorry to hear about that regarding your order placed in our store. We have also reflected this problem with our product department.Considering the problem of the installation directions itself,we are very happy to provide you with guidance.And our store also sell pop up drain without overflow,you can search:314716030 on www.homedepot.com to check more details.Help you solve the problem is our purpose, to give you a satisfactory answer is our goal. Wish you happy shopping! So if you have any question about the product, please contact us or leave a message. We will reply you immediately and try our best to live up your demands.

      Thank you,

      Email:sales2@bwefaucet.com
      Phone:917-863-7105

      The BWE Team aquafaucet
        • Recommended
        1 found this review helpful
        Love it!
        Easy to install and looks great!
        by
        Response from Aquafaucet TeamNov 10, 2022
        Hi dear, Thanks for your purchase and comment. We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly. Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely, The BWE Faucet Team aquafaucet
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Aquafaucet TeamSep 20, 2022
        Hi dear, Thanks for your purchase and comment. We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly. Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely, The Faucet Team aquafaucet
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        love the style easy to install...
        love the style easy to install
        by
        Response from Aquafaucet TeamJun 6, 2022
        Hi dear,Thanks for your purchase and comment.We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly.Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely,The BWE Faucet Team aquafaucet
        • Verified Purchase
        Good quality!
        Really nice product, well made, heavy duty and looks nice! I have had to reach out to CS a couple times because i had an issue with my drain and they sent me a replacement, then i had an issue with hard water stains i couldn't get off and they sent another replacement. I am really grateful for this company, it's hard to find good people like this in todays world. I'll use BWE in the future for any faucet needs!
        by
        Response from Aquafaucet TeamMay 25, 2022
        Hi dear,Thanks for your purchase and comment.We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly.Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely,The BWE Team aquafaucet
          • Recommended
          1 found this review helpful
          Great product, excellent customer service!
          Really nice product, well made, heavy duty and looks nice! I have had to reach out to CS a couple times because i had an issue with my drain and they sent me a replacement, then i had an issue with hard water stains i couldn't get off and they sent another replacement. I am really grateful for this company, it's hard to find good people like this in todays world. I'll use BWE in the future for any faucet needs!
          by
          Response from Aquafaucet TeamMay 25, 2022
          Hi dear,Thanks for your purchase and comment.We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly.Email:sales2@bwefaucet.com Phone:917-863-7105 Sincerely,The BWE Team aquafaucet
            • Recommended
            Easy to put together worth the money...
            Easy to put together worth the money
            by
            Response from Aquafaucet TeamApr 22, 2022
            Hi dear,
            Thanks for your purchase and comment.
            We always do the best for satisfying the customer and making them centerfold to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly.

            Email:sales2@bwefaucet.com
            Phone:917-863-7105

            Sincerely,

            The BWE Team aquafaucet
            • Verified Purchase
            by
            • Verified Purchase
            BWE Waterfall Faucet
            Arrived on time. No scratches, great look. Very easy to install
            by
            Response from Aquafaucet TeamFeb 22, 2022
            Hi dear,
            Thanks for your purchase of our faucet.
            Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
            Sincerely,
            Email:sales2@bwefaucet.com
            Phone:917-863-7105
            The BWE Team aquafaucet
              • Recommended
              Another one bites the dust!
              So I previously reviewed this product and I did not have great things to say. This is not a quality item and I stated this in my review but funny my review showed up with 4 stars on this site. IT IS NOT A 4 STAR PRODUCT!!!! Replacing all faucets now UGH
              by
              Response from Aquafaucet TeamMar 8, 2022
              Dear Customer,
              Thanks for your comment! We’re so sorry to hear about that regarding your bathroom faucet placed in our store. Because the production process is difficult to avoid some defects, so some of the product’s quality will be slightly worse. We have also reflected this problem with our product department, and we will also strengthen the inspection work before delivery. Help you solve the problem is our purpose, to give you a satisfactory answer is our goal. Wish you happy shopping! So if you have any question about the product, please contact us or leave a message. We will reply you immediately and try our best to live up your demands.

              Thank you,

              Email:sales2@bwefaucet.com
              Phone:917-863-7105

              The BWE Team aquafaucet
                1 found this review helpful
                Me and my husband love it!...
                Me and my husband love it!
                by
                Response from Aquafaucet TeamFeb 22, 2022
                Hi dear,
                Thanks for your purchase of our faucet.
                Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                Sincerely,
                Email:sales2@bwefaucet.com
                Phone:917-863-7105
                The BWE Team aquafaucet
                  Had to replace one faucet after 1 month! The black...
                  Had to replace one faucet after 1 month! The black powder coating peels off. Replaced it and now another of the 4 I bought is also peeling. DO NOT purchase this product it is absolute garbage. Shame on Home Depot for even carrying such lousy products.
                  by
                  Response from Aquafaucet TeamFeb 22, 2022
                  Hi dear,
                  Thanks for your purchase of our faucet and leaving a comment.
                  We always do the best for satisfying the customer and making them center to us, which is one of the BWE Faucet core values. Thanks for your trust and support to our product. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please contact us team and we will do the reply quickly.
                  Email:sales2@bwefaucet.com
                  Phone:917-863-7105
                  Sincerely,
                  The BWE Team aquafaucet
                    3 found this review helpful
                    Works well so far! A little larger than expected....
                    Works well so far! A little larger than expected.
                    by
                    Response from Aquafaucet TeamFeb 22, 2022
                    Dear,
                    Thanks for your purchase of our faucet.
                    Thank you for your comment. Dear customer, your trust is the biggest comfort of the store. I hope we can bring you a surprise and happiness. We are very happy to have received your positive feedback. More so, we firmly believe in the belief that the customer is the first priority! For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please do not hesitate to contact.
                    Sincerely,
                    Email:sales2@bwefaucet.com
                    Phone:917-863-7105
                    The BWE Team aquafaucet
                      faucet Peels
                      Asthetically, it looks great but i just re-did my bathroom in August and by December it started peeling. Dont waste your money, it hasn’t been 6 months
                      by
                      Response from Aquafaucet TeamMar 8, 2022
                      Dear Customer,
                      Thanks for your comment! We’re so sorry to hear about that regarding your black bathroom faucet placed in our store. Because the production process is difficult to avoid some defects, so some of the product’s quality will be slightly worse. We have also reflected this problem with our product department, and we will also strengthen the inspection work before delivery. Help you solve the problem is our purpose, to give you a satisfactory answer is our goal. Wish you happy shopping! So if you have any question about the product, please contact us or leave a message. We will reply you immediately and try our best to live up your demands.

                      Thank you,

                      Email:sales2@bwefaucet.com
                      Phone:917-863-7105

                      The BWE Team aquafaucet
                        • Recommended
                        1 found this review helpful
                        Don’t buy
                        Whoever came up with this design should not design anything else. The water splashes all over the place no matter how much you adjust the flow. It also looks very large and clunky. We wasted our money because we are going to replace this brand new faucet
                        by
                        Response from Aquafaucet TeamMay 14, 2022
                        Dear Customer,
                        Thanks for your comment! We’re so sorry to hear about that.We feel so sorry for the inconvenience caused to you and we will do our best to minimize the error. Regarding the size, please follow the size chart when you purchase. If you do not understand, please consult customer service in a timely manner. We will reply you immediately and try our best to live up your demands.

                        Email:sales2@bwefaucet.com
                        Phone:917-863-7105

                        Thank you for your patience and understanding.
                        The BWE Faucet Team aquafaucet
                          1 found this review helpful
                          Even comes with the hoses....
                          Even comes with the hoses.
                          by
                          Response from Aquafaucet TeamFeb 22, 2022
                          Hi dear,
                          Thanks for your purchase of our faucet.
                          Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                          Sincerely,
                          Email:sales2@bwefaucet.com
                          Phone:917-863-7105
                          The BWE Team aquafaucet
                            Love this faucet - the water comes out really strong...
                            Love this faucet - the water comes out really strong and fast. Gives my bathroom a nice updated trendy look.
                            by
                            Response from Aquafaucet TeamFeb 22, 2022
                            Dear,
                            Thanks for your purchase of our faucet.
                            Thank you for your comment. Dear customer, your trust is the biggest comfort of the store. I hope we can bring you a surprise and happiness. We are very happy to have received your positive feedback. More so, we firmly believe in the belief that the customer is the first priority! For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please do not hesitate to contact.
                            Sincerely,
                            Email:sales2@bwefaucet.com
                            Phone:917-863-7105
                            The BWE Team aquafaucet
                            Love this faucet! Easy to install and looks great!!...
                            Love this faucet! Easy to install and looks great!!
                            by
                            Response from Aquafaucet TeamFeb 22, 2022
                            Hi dear,
                            Thanks for your purchase of our faucet.
                            Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                            Sincerely,
                            Email:sales2@bwefaucet.com
                            Phone:917-863-7105
                            The BWE Team aquafaucet
                              by
                              by
                                Easy to install classy product...
                                Easy to install classy product
                                by
                                Response from Aquafaucet TeamFeb 22, 2022
                                Hi dear,
                                Thanks for your purchase of our faucet.
                                Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                                Sincerely,
                                Email:sales2@bwefaucet.com
                                Phone:917-863-7105
                                The BWE Team aquafaucet
                                • Verified Purchase
                                Faucet looks great. Got shipped in a short amount of...
                                Faucet looks great. Got shipped in a short amount of time and matches perfectly with our other bathroom faucets.
                                by
                                Response from Aquafaucet TeamFeb 22, 2022
                                Hi dear,
                                Thanks for your purchase of our faucet.
                                Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                                Sincerely,
                                Email:sales2@bwefaucet.com
                                Phone:917-863-7105
                                The BWE Team aquafaucet
                                Loved it! The color stands out in my dark brown...
                                Loved it! The color stands out in my dark brown vanity. It comes with all you need to install it and it's a pleasure to wash your hands using the waterfall faucet. If there is a minus it is the height but all in all it is a thing of beauty.
                                by
                                Response from Aquafaucet TeamFeb 22, 2022
                                Hi dear,
                                Thanks for your purchase of our faucet.
                                Thank you for your comment, I hope the next cooperation is fast and wish you happy shopping. Your support is our motivation to move forward. We store will work harder to do a good job. In the past, we’ve reached millions of customers and took a long road. For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any problem or suggestion, please contact us in a timely manner, we will do our best to help you solve the problem.
                                Sincerely,
                                Email:sales2@bwefaucet.com
                                Phone:917-863-7105
                                The BWE Team aquafaucet
                                • Verified Purchase
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
                                by
                                Response from Aquafaucet TeamFeb 22, 2022
                                Dear,
                                Thanks for your purchase of our faucet.
                                Thank you for your comment. Dear customer, your trust is the biggest comfort of the store. I hope we can bring you a surprise and happiness. We are very happy to have received your positive feedback. More so, we firmly believe in the belief that the customer is the first priority! For now, we will forge ahead with all the enthusiasm and optimism that we can manage - trying to make customer happy. If you have any questions, please do not hesitate to contact.
                                Sincerely,
                                Email:sales2@bwefaucet.com
                                Phone:917-863-7105
                                The BWE Team aquafaucet
                                • Verified Purchase
                                Showing 1-30 of 74 reviews

                                Frequently Bought Together

                                +
                                +
                                Price:
                                $78.48

                                Compare Similar Items

                                current item

                                Faucet Hole Fit

                                1, 3

                                1, 3

                                1, 3

                                1, 3

                                Drain Kit Included

                                Drain Kit Included

                                Drain Kit Included

                                Drain Kit Included

                                Drain Kit Included

                                Spout Type

                                Low Arc

                                Low Arc

                                Low Arc

                                Low Arc

                                Number of Faucet Handles

                                Single Handle

                                Single Handle

                                Single Handle

                                Single Handle

                                Handle Type

                                Lever Handle

                                Lever Handle

                                Lever Handle

                                Lever Handle