Hi there. Thank you for taking the time to review the Beautyrest Silver BRS900-C Medium Hybrid Pillow Top Mattress and provide your feedback. We're sorry to hear that you're finding the mattress to be a bit firmer than you had hoped and are happy to provide some additional information.
First, please keep in mind that most of our sleepers find the mattress needs to "break in" during the first few weeks of use during which time the freshly poured foam will become less stiff and your body will adjust to the mattress.
If after the mattress has had some time to soften up over time you are still finding it to be too firm, you may consider pairing it with a mattress topper. A topper can help provide some additional softness and place distance between you and the bottom support layer which is where the firmness comes from.
There are a couple of Beautyrest mattress toppers available through Home Depot that may be the perfect fit!
We hope this helps! Best, The Beautyrest Team