Thank you for offering your feedback regarding your Breadman Bread Maker. We’re sorry to hear that you were somewhat disappointed with your bread maker's results. While vital whet gluten can be used in small portions to increase volume and lighten the loaf texture, it is not required. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41694919, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.