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Customer Reviews for Bruce Plano Oak Gunstock 3/4 in. Thick x 3-1/4 in. Wide x Varying Length Solid Hardwood Flooring (22 sqft / case)

Internet #206213572

Model #C1111

Store SKU #1001528637

  • Expertly crafted in USA with solid oak; a renewable resource
  • Durable nail down install on/above grade and refinish up to 3x
  • Authentic hardwood features mineral streaks, knots & small holes

Customer Reviews

  • 3.9
    out of 110 reviews
  • 72% recommend this product
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Showing 1-30 of 110 reviews
The quality of this product was very poor. 40-50% of each box was unusable. Do not waste your m...
The quality of this product was very poor. 40-50% of each box was unusable. Do not waste your money on this
by
Response from AHF Products TeamJun 10, 2021
Hi there!

Thank you for taking the time to enter your comments about this flooring product.

The Plano flooring collection is part of Bruce’s Natural Grade category which features a greater amount of visual character, such as wider color and grain variation, mineral streaks, knots and small holes as well as minor milling imperfections.

If you feel that the issues you have experienced have to do with the manufacturing of the product, then we encourage you to return to The Home Depot store where you purchased it, with a copy of your receipt. A sales associate will be happy to assist by inspecting the product and filing a potential claim on your behalf. If the associate may need assistance with this process, simply have them contact our claims department at AHF Products.

We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.

Have a wonderful day. AHFProducts
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Really low quality grade of lumber which makes installation very...
Really low quality grade of lumber which makes installation very difficult.
by
Response from AHF Products TeamMay 4, 2021
Hi Grant,

Thank you for taking the time to enter your comments about this flooring product.

This Plano collection is part of Bruce’s Natural Grade category which features a greater amount of visual character, such as wider color and grain variation, mineral streaks, knots and small holes as well as minor milling imperfections.

If you feel that the issues you have experienced have to do with the manufacturing of the product, we would then encourage you to return to The Home Depot store where you purchased your flooring, with a copy of your receipt. A sales associate will be happy to inspect your product and file a potential claim on your behalf.

We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.

Have a wonderful day. AHFProducts
  • Verified Purchase
A bit too much color variance. I got quite some...
A bit too much color variance. I got quite some complaints about the quality from my contractor, some planks are not straight, leaving big gaps and making them difficult to install.
by
  • Verified Purchase
I guess if you are careful and picky you can...
I guess if you are careful and picky you can make this flooring work. There were many pieces that were not usable! That being said if you really want this flooring it will work if you order 20% more than what's needed. I think it still beats installing hardwood and having to finish it.
by
  • Verified Purchase
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
We were trying to match the hardwood we had previously installed and were unable to find it. We w...
We were trying to match the hardwood we had previously installed and were unable to find it. We were looking for Gunstock 3/4 in #12-12 and you had Gunstock 3/4 in #12-11 and it blended in very well. Looks wonderful!
by
  • Verified Purchase
  • Recommended
As long as you pick out and not use the...
As long as you pick out and not use the bad pieces (which is reflected in the sales price), you’ll wind up with a really nice floor at a very reasonable price.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent Product but Awful Service by Home Depot
I have laid plenty of laminate floors, but had never tried laying a hardwood floor. I selected this product due to the quality of the samples and other reviews. I found the product better than most reviews. I did find some “bad” boards, but not nearly as many as I expected given many reviews. The color uniformity was good across many boxes (I purchased 34 boxes for about 650 sqft of floor). I do recommend, as is suggested by nearly everyone, that you work from 4 or 5 boxes at at time, thought. Not so much for color uniformity but for length variety. Some boxes were nearly all long boards and some were nearly all short boards. And where I wanted a randomness to the flooring, that sometimes created difficultly. Home Depot’s service was horrible. I ordered the product shipped to store for pickup, and they left it outside in the rain. Fortunately, I had no obvious damage despite the foolish care by Home Depot. And the customer service desk was nearly useless. After the experience I have had with my last several orders at Home Depot, I have changed primarily to buying elsewhere. It is sad, as I have been a nearly exclusive buyer from Home Depot for the last 15 years.
by
  • DIY
Excellent materials.
Excellent materials.
by
  • Verified Purchase
  • Recommended
We purchased this to match what we had in our hallway.
We purchased this to match what we had in our hallway.
by
  • Verified Purchase
  • Recommended
We really like the warm color of the wood. It...
We really like the warm color of the wood. It warms up the room nicely
by
  • Verified Purchase
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Floor looks amazing and went down well. It looks almost...
Floor looks amazing and went down well. It looks almost like cherry flooring when you stand back and look at it. It was a perfect choice.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The wood was warped and did not mesh together easily....
The wood was warped and did not mesh together easily.
by
Response from AHF Products TeamJul 8, 2020
Hi Joyce,

Thank you for taking the time to enter your comments.

We sincerely apologize for the inconvenience you have experienced with your hardwood product. It is our aim to provide quality products and services to our customers and to meet your expectations.

Solid wood flooring is a natural product and is susceptible to warping and bowing after manufacturing, typically if the wood is less than 1" it can be made flat when installed.

If you would like additional assistance, please call us at 866-243-2726, Monday through Friday from 9 am - 4:30 pm, EST. AHFProducts
  • Verified Purchase
Really floor!...
Really floor!
by
  • Verified Purchase
It worked perfect! Easy to install and it looks nice....
It worked perfect! Easy to install and it looks nice.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Love this flooring. Beautiful and consistently simple to install. If you follow installation pr...
Love this flooring. Beautiful and consistently simple to install. If you follow installation procedures, there is almost no waste.
by
  • Verified Purchase
  • Recommended
Nice, shiny oak!...
Nice, shiny oak!
by
  • Verified Purchase
Floor is beautiful...
Floor is beautiful
by
  • Verified Purchase
love my hardwoods floors...
love my hardwoods floors
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I bought the floor for a 240 square foot living...
I bought the floor for a 240 square foot living room and put it in a day and it looks really nice. Its an economy floor and it shows in lumber grade and milling quality. If you want perfect plan to shell out quite a bit more money. Great product for what it is.
by
  • Verified Purchase
Great product
Great product
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 110 reviews

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Finish Type

Prefinished

Prefinished

Prefinished

Prefinished

Installation Location

Above Grade/Wood Subfloor

Above Grade/Wood Subfloor

Above Grade/Wood Subfloor

Above Grade/Wood Subfloor

Plank Width

Narrow plank (5 in or less)

Narrow plank (5 in or less)

Narrow plank (5 in or less)

Narrow plank (5 in or less)

Installation Method

Nail Down

Nail Down

Nail Down

Nail Down

Hardwood Floor Features

No Additional Features

No Additional Features

No Additional Features

No Additional Features