Hi cw, thanks for taking the time to leave a review. We're sorry to hear about your ChefConnect feature disconnecting, we can understand how that would be frustrating. If you're still having issues with the ChefConnect function disconnecting, feel free to reach out to the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday-Sunday 9am - 3pm ET. We hope that this helps and that you're staying safe. -Michael@Cafe