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Customer Reviews for California Umbrella 11 ft. Bronze Aluminum Pole Market Fiberglass Collar Tilt Crank Lift Outdoor Patio Umbrella in SunflowerYellow Sunbrella

Internet #303294562

Model #GSCUF118117-5457-DWV

Store SKU #1002769509

Customer Reviews

  • 4.3
    out of 85 reviews
  • 76% recommend this product
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Showing 1-30 of 85 reviews
by
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
      Frame Bent
      We have had this umbrella for 2 years. Always put it away in the winter. Covered it from the sun during summer. Always took lowered the umbrella if it was windy. Today the frame above the crank bent almost in half so it is now usless. The winds today according to Accuweather were 8 MPH with gusts to 10 MPH. Clearly not a windy day. Tried to upload a picture to the review but I kept getting unexpected errors so sorry --no picture. For the price of this umbrella the pole should not bend in half. I have had umbrellas at the beach where we had significant winds and had no problems.
      by
      Response from ManufacturerSep 22, 2023
      Hello CL, thank you for reaching out to us regarding your umbrella. Please submit the images to our service team on our California umbrella website, californiaumbrella.com, so our service team can further help you resolve the damaged pole.
        1 found this review helpful
        The manufacturer doesnt stand behind warranty and is very challenging...
        The manufacturer doesnt stand behind warranty and is very challenging to work with - unevenness in fibers and hand crank doesnt operate well
        by
        Response from ManufacturerSep 22, 2023
        Hello Karen, we are sorry to hear you do not think we stand by our warranty. We want to ensure your issues get resolved, please reach out to our service team on our California umbrella website, californiaumbrella.com so they can assist you with your umbrella.
        • Verified Purchase
        2 found this review helpful
        It blows over....LIterALLY
        It blows over....LIterALLY
        by
        • Verified Purchase
        Did not open. Returned to store...
        Did not open. Returned to store
        by
        The umbrella is very nice. Seems to be well made...
        The umbrella is very nice. Seems to be well made though it is only one month old. Only desire would be that an additional tie would be helpful higher up on the umbrella. Because of the three tier design the upper tiers of cloth flap and catch the wind. It would be neater with an additional tie and prevent the wind from disturbing the umbrella.
        by
        • Verified Purchase
        1 found this review helpful
        by
        Umbrella is not made of one solid pole, the connector...
        Umbrella is not made of one solid pole, the connector in the middle part of the pole is a loose fit so it wobbles even in the lightest breeze, falls over
        by
        Response from ManufacturerSep 22, 2023
        Hello Lara, thank you for your feedback on the pole for this umbrella, we will be sharing this information with our product development team. Once again thank you.
        • Verified Purchase
        1 found this review helpful
        Perfect! Just what I ordered....
        Perfect! Just what I ordered.
        by
        • Verified Purchase
        1st impression less than 1 week
        The fabric color (spectrum aztec) is a little lighter than it appears on line - it is teal. The fabric seems to be good quality as do the ribs and mechanism. On the down side the umbrella is too tall - over nine feet and that's taller than it needs to be. I have it on my deck and it doesn't need that kind of height to clear the rail. I may take a hack saw to it when the warranty is out. My concern with quality is with the fact that pole seems very flimsy the bottom piece especially. The top is a loose fit into the bottom pole allowing for wobble and my concern is that wobbling could cause wallowing. I'm hoping that the pole is sturdier than it seems but it is very light weight and doesn't inspire confidence. The umbrella is beautiful and for that reason we are going to keep it and hope for the best. I am recommending it because the fabric and mechanism seem to be top quality. But how much more could a stouter pole cost? Surely not much. I'm not going to use the tilt because from past experience a tilted canopy will catch even the slightest breeze putting even more stress on the pole (twisting as well as rocking). I'm giving it 3 stars because of the flimsy feeling wobbly pole. Otherwise it would have been 5 stars.
        by
          • Recommended
          During first season of use, the aluminum pole bent over...
          During first season of use, the aluminum pole bent over where it was placed in the sleeve beside the pool. My previous umbrella lasted 15 years....this one not even 15 weeks. Now I’m having issues getting it picked up for a refund
          by
          Response from ManufacturerSep 21, 2023
          Hello Kelly, thank you for sharing your feedback on our California Umbrella. We are sorry to hear this umbrella bent and became damaged. Please take images of this damages and submit the images to our service team on our California umbrella website, californiaumbrella.com, to see how they can further assist on this matter. Thank you.
          • Verified Purchase
          2 found this review helpful
          Love it!!...
          Love it!!
          by
          • Verified Purchase
          Love the umbrella but said I can't order another one...
          Love the umbrella but said I can't order another one
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I’m really enjoying the 11 ft umbrella. I replaced...
          I’m really enjoying the 11 ft umbrella. I replaced a 9 ft umbrella and the extra width blocks the sun better giving us more shade.
          by
          • Verified Purchase
          2 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          This umbrella was exactly what we were expecting....
          This umbrella was exactly what we were expecting.
          by
          • Verified Purchase
          It’s a great umbrella....
          It’s a great umbrella.
          by
          • Verified Purchase
          Love it....
          Love it.
          by
          • Verified Purchase
          Very sturdy umbrella with broad coverage. Easy to tilt. Two layers of fabric let the wind cut thr...
          Very sturdy umbrella with broad coverage. Easy to tilt. Two layers of fabric let the wind cut through the middle. Not rain proof (by design).
          by
          • Verified Purchase
          • Recommended
          Seems great so far. This is the only place I know that sells the 11 ft diameter umbrellas, and th...
          Seems great so far. This is the only place I know that sells the 11 ft diameter umbrellas, and that extra 2 feet really makes a difference in the amount of shade. The crank works well. The tilting option is easy to use. Everything seems well built and sturdy, as usual. I have previously had several of these umbrellas. They stay out on my deck from May through October. I usually get several years (3-5) use out of them before they need replacing. The fabric always holds up, it's the mechanical bits that go for one reason or another.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Very nice & beautiful rich color...
          Very nice & beautiful rich color
          by
          • Verified Purchase
          The umbrella is exactly what I wanted. The delivery was...
          The umbrella is exactly what I wanted. The delivery was a month late but that claims to be Corona and BLM protest related
          by
          • Verified Purchase
          Nice large size and the material is heavier than the...
          Nice large size and the material is heavier than the nylon ones. Love the auto tilt too! Never had it before but this is definitely the way to go! ❤️
          by
          • Verified Purchase
          It was a gift. I think they liked it...
          It was a gift. I think they liked it
          by
          • Verified Purchase
          Great umbrella! I initially ordered the umbrella in natural...
          Great umbrella! I initially ordered the umbrella in natural color, thinking it would be off white, but it is a true white in color. I returned the umbrella and ordered two more in the color canvas which is off white and they are perfect!
          by
          • Verified Purchase
          We have only had it up for a week or...
          We have only had it up for a week or so, so far we love it. Color was perfect. being that it is a dark brown, we are hoping that the fact that it is a sunbrella product we won't have any fading.
          by
          • Verified Purchase
          Beautiful color and durable!
          Beautiful color and durable!
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Showing 1-30 of 85 reviews

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          Umbrella Canopy Diameter (ft.)

          11 ft.

          11 ft.

          11 ft.

          11 ft.

          Opening Mechanism

          Crank lift system

          Crank lift system

          Crank lift system

          Crank lift system

          Patio Furniture Features

          Fade Resistant, Mildew Resistant, Rust Resistant, Stain Resistant, UV Protected, Water Resistant, Weather Resistant

          Fade Resistant, Mildew Resistant, Rust Resistant, Stain Resistant, UV Protected, Water Resistant, Weather Resistant

          Fade Resistant, Mildew Resistant, Rust Resistant, Stain Resistant, UV Protected, Water Resistant, Weather Resistant

          Fade Resistant, Mildew Resistant, Rust Resistant, Stain Resistant, UV Protected, Water Resistant, Weather Resistant

          Canopy Shape

          Octagon

          Octagon

          Octagon

          Octagon

          Pole Material

          Aluminum

          Aluminum

          Aluminum

          Aluminum