Customer Reviews for Char-Griller Flavor Pro 4-Burner Propane, Wood Gas Grill with Multi-Fuel Flavor Drawer in Silver

I've had my flavor pro 7400 since April of 2021. It is now full of rot and corrosion. The doors on the front are completely rusted and rotted. The heat diffusion plates on the inside have rotted away into nothing. Burner adjustment is poor. There is not much difference between high and low.

Don’t do it. God forbid you have an issue with this product because the customer service is terrible. I’ve been waiting 2 years for a part that blew off in my son’s face. I was sent the wrong part twice! Communicated with 3 different people and now no communication at all. It was nice for a couple of months don’t buy it it’s junk and nobody cares.

1 month after the regular warranty expired, the floor drawer disintegrated. Neither the manufacturer, Home Depot nor the extended warranty that Home Depot sold me were willing or able to repair it. Nice while it lasted but didn’t last long. Home Depot extended warranties are useless.

This grill gets too hot on the outer components which causes burns. You cannot set ANYTHING metal or glass on the side arms because they get so hot you have to have a pot holder to pick them up or to touch ANY part of the grill. You cannot turn the gas off until the grill has completely cooled. I never, ever experienced this with any other grill I have owned. I will be looking for a new grill. This is the first and only summer that this grill will be used. It is just a major burn hazard.

The name speaks for itself the flavor Pro Grill has made me. An occasional griller into an enthusiast again.Being able to use gas,charcoal, wood chunks,and logs has created such a creativity in my grilling. I wanted to wait to review this grill until I had a good variety cooks. I've cooked chicken, seafood,burgers,dogs,and steaks with great results and flavor. As with any grill you have to learn it. Know it's do and don'ts. Having the convince of multi fuel has come handy too. Son in law brought over ribs that he had made on his pellet smoker but didn't have time for high temp end. I heated up my flavor pro with just gas and gave them a good sear and basting turned out great . To clean out ash from charcoal and wood I use shop vac with a bag the next day. Ps: This is my first review of something.

I wanted to wait until I had a several months of use under my belt in order to leave a more accurate review. Let me start by saying, if you're looking for the convenience of a gas grill combined with a set it and forget it option for long cooks, look elsewhere because the lid is full of holes so it doesn't retain heat well. Pros: The value at this price range will be hard to match. For the most part, the features work well together, the flavor drawer is the enticing component, the adjustable vents up top look cool, and quality of the grates is arguably the best part. The other very nice upgrade from the charcoal world is it heats up to 500 in 5-10 minute range. The convenience of the flavor drawer has facilitated regular addition of wood chunks on every cook. Cons: Two most prominent issues for me are the leak of heat from the lid and the non-functioning wheels. All the holes in the side of the lid(see picture) make the first 3-4 inches of the small side trays off limits. Not a deal breaker by any means but burning yourself will happen at some point and its because of a design flaw. The tray in the back is a little challenging to clean out, with coals and other residue, and debris from cooks end up falling into the storage compartment underneath(See Picture). The reason the tray can be a pain is because the wheels are too small, and with one side fixed it makes moving a pain in the butt(see video). Additionally, the stainless steel on the lid quickly becomes discolored and rusted if you don't stay on top of it with regular cleaning, Another issue but something you easily learn to work around is the uneven cooking surface. Back of the grill cooks substantially hotter then items at the front. None of these items are deal breakers especially for the price but a highly functioning multi-fuel cooker it is not. In retrospect, for me and my varied cooking desires, I probably should have gone a slightly more expensive & diverse pellet cooker like Oklahoma Joe's new smoker.

I wanted to wait until I had a few months of use under my belt in order to leave a more accurate review. Taking in consideration, my viewpoint is from someone with 30 years of experience grilling with a preference on results from long low temp cooks on a smoker. Over the many years, I started on a Weber Genesis grill with a Weber Bullet smoker, and then moved to a Weber Performer Charcoal grill until I got tired of all the work and prep involved with a charcoal grills. This is what led me to this gas grill which will get you close but if you're looking for the convenience of a gas grill combined with a set it and forget it option for long cooks, look elsewhere because the lid is full of holes so it doesn’t retain heat well. During the last few months of regular weekly use, I've cooked everything from ribs to all the most popular meat and vegetables options. Pros: The value at this price range will be hard to match. For the most part, the features work well together, the flavor drawer is the enticing component, the adjustable vents up top look cool, and quality of the grates is arguably the best part. The other very nice upgrade from the charcoal world is it heats up to 500 in 5-10 minute range so, it's great at searing your cook when desired. Being able to use charcoal with wood in the flavor drawer would appear to be a wonderful aspect but the reality of no feature to efficiently and effectively manage the charcoal cleanup will likely keep you from using this option often(see picture). The cooking surface area is quite generous so no problem cooking for small gatherings. The convenience of the flavor drawer has facilitated regular addition of wood chunks on every cook and has become my standard approach. The results are consistently good for any basic cook of chicken breast, pork chops, steak, or vegetables. Bottom line, compared to other options in this price range, this grill offers a set unique features which will be hard to match but you also get what you pay for so there are certainly aspects to consider before pulling the trigger. Cons: Two most prominent issues for me are the leak of heat from the lid and the non-functioning wheels. All the holes in the side of the lid(see picture) make the first 3-4 inches of the small side trays off limits. I've burned myself a couple times now picking up items stored next to the lid. Not a deal breaker by any means but burning yourself will happen at some point and its because of a design flaw. The tray in the back is a little challenging to clean out, with coals and other residue, and debris from cooks end up falling into the storage compartment underneath making a mess on a regular basis(See Picture). The reason the tray can be a pain is because the wheels are too small, and with one side fixed it makes moving a pain in the butt. You end up lifting it side to side to move it anywhere because of the wheels(see video). Additionally, the stainless steel on the lid quickly becomes discolored and if you don't stay on top of it with regular cleaning, it will become a filthy mess and eventually permanently discolored. Pulling out and pushing in the flavor drawer is always a bit clunky but maybe spaying silicone on the rails might help? Another issue but something you easily learn to work around is the uneven cooking surface. Back of the grill cooks substantially hotter then items at the front. This has turned out to be a feature as thinner cuts of meat go to the front thus helping to prevent overcooked items. None of these items are deal breakers especially for the price but a highly functioning multi-fuel cooker it is not. In retrospect, for me and my varied cooking desires, I probably should have not been cheap and gone ahead with a more expensive and diverse pellet cooker like a Grilla or a RecTec .

I bought this grill replacing a Ducane grill that was 9 years old. I also bought a fitted cover made by chargriller. After the third use i noticed it starting rust just below the lid on the frame, and the stainless steel discolored to the point it cant be cleaned. Seems like they used cheap materials in building of this grill. I doubt this grill will last over two seasons before it rusts out comepletely.

I bought this grill replacing a Ducane grill that was 9 years old. I also bought a fitted cover made by chargriller. After the third use i noticed it starting rust just below the lid on the frame, and the stainless steel discolored to the point it cant be cleaned. Seems like they used cheap materials in building of this grill. I doubt this grill will last over two seasons before it rusts out comepletely.

I love the versatility of this grill! I was about to get a combo grill with separate gas / charcoal chambers, but this one saves a lot of space and makes it so easy to light your charcoal. If your charcoal burns down and the temperature drops too much, just crank up the gas heat to compensate until you get more charcoal lit! Genius! The first time I lit the grill with gas only, it climbed to 650° in less than 10 minutes. That is insanely fast! I’m not sure what other people are talking about when they say it doesn’t heat up enough. You could easily hit 800° if you add charcoal to that. Just a little bit of lump charcoal and the burners all set on their lowest setting, it maintained 400° no problem. This sucker has plenty of heat! The first thing I cooked were three filet mignon steaks and they came out beautifully! Turn off with gas and briquettes, and a couple of pieces of wood. Once those were lit, I turned off the gas until they burned down and the heat dropped to the point that I then just lit the gas again on low to keep them cooking until done. Love it! Nice smoky flavor, and you don’t have to keep feeding charcoal. The fuel drawer is a little rough sliding out, but grease should help. I also agree with others that all four wheels should swivel. Those are the only two negative things I have noticed so far.

I love what I have been able to cook on this but there are a couple things that just bum me out! The wheels, flavor drawer, and my top rack for some reason won't stay in and it has a crazy tilt.

Required about 1.5 hours of assembly time. Outstanding construction, cast iron grates and the ability to still use charcoal, pellets or wood chinks/chips is also great!!

For the money, the quality is very good. First time I used coals and some wood chips. I pre-heated before use and noticed on high settings (all 4 burners) the temp took a while to get over 350 degrees. I then placed the charcoal and temps climbed well above 600 degrees quickly so I opened up and reduced the flame. The wood chips start to smoke very quickly. I cooked some thin pre-marinated carne asada the first time. The meat cooked quickly and had a nice smoky taste. I've since ordered some ceramic briquettes to use instead of charcoal to keep the cleaning to a minimal. I then cooked some hamburger patties and smoke them with oak wood chunks over the ceramic briquettes and I have to say, the flavor was amazing! I'll be doing some more testing and playing around with the flavor tray but I'm very happy with the grill. I believe it will get easier to use as I get more familiar with temperatures. Now for the good and bad... The bad: The doors did not align properly, left top corner and right bottom corner rub. The tray can be a little challenging to clean out, with coals and/or ashes, the debris fall a tiny bit on the front/knobs area. The tray cannot be removed to be cleaned. Finally, the wheels are small and can be hard to move around in not-so-smooth floor. Not bad enough to be a deal breaker IMO for the price. Pros: A Great Value! Build quality is there for the money and so far the cooking and taste you can create is just as designed. All of the features work well together, the flavor drawer, adjustable vents, and quality of grates. I actually like that it does not run super hot on just the gas. Being able to use charcoal or ceramic briquettes allow for temperatures to be managed on either side for great searing. The cook area is generous and great for just the 5 of us or larger group. Compared to other options in this price range, this grill offers a unique feature with the flavor drawer that you won't get elsewhere. It's sturdy and looks amazing!

I have spent years cooking over an open fire primitive camping, whole turkey, steaks, eggs..,, there is only one other grill that lets me cook with actual logs (i use split cherry logs) and that grill costs $7k. Using hardwood charcoal on burgers, wood chunks for grilled.smoked chicken and cherry logs for cowboy ribeyes. Everyone one of them tastes far better on this grill than any other grill, period end of story.

Assembly was smooth, charcoal lights fast with the gas, best grill investment!

Using this grill as a standard gas grill is absolutely unbeatable. However, the flavor drawer is nice but it’s not quite like a traditional smoker. It will get you close, but it doesn’t retain heat as well. If you are creative with your smoking techniques it’s great, but if you want a set it and forget it type of smoker this is not for you. The best part about it is when my temperature started to drop I would just heat the grill back up with the propane burner which made it very easy to use. I highly recommend this for the pro gas griller/amateur smoker.

This new Flavor Pro Grill is a game changer. I've only had it a week and have cooked on it four times. Placed it right outside my back door for easy access to it because I'm going to using it a lot. Love having the option to grill, smoke or using gas if I don't have a lot of time. Having easy access to the charcoal/wood with the Flavor drawer is one of my favorite features on this grill and it's really easy to use. It's also pretty cool being able to ignite the charcoal/wood with the gas burners, lights it up quickly. This grill has made some delicious food so far and is fun to use.

I love the choice of fuels that can be used so it makes very versatile. The only thing I find that I don't care for is there are places in the grill that are a little hard to get into to clean

The best grill so far, heats up quickly. I use the grill in the cold 20 degrees and it works great. Just imagine how it works in the summer.

Most innovative grill on the market today. Love the ability to have multiple fuel options. The ease of using the gas burners to light charcoal and wood is worth it alone. Highly recommend the Flavor Pro!!

Assembly was a breeze! But built to last. Really impressed with how much it can do. The drawer gave me so much flexibility with how I wanted to cook/flavor my meal. Smoked a 7 lb brisket flat with charcoal and wood chunks to test its limits. Brisket turned out wonderful! Even smoked eggs on this grill! Two adjustable smoke stacks are a big plus. Of course it's nice having the 4 gas burners for easy searing and heat control. They also help with lighting my charcoal fast. Cast iron grates make for an even sear on steaks and burgers. Can't beat what this grill does for the money. Perfect for backyard barbecues!

[This review was collected as part of a promotion.] I bought the grill six months ago and absolutely love it! 10/10 I highly recommend

[This review was collected as part of a promotion.] My son cooks with this particular grill, I have never been a fan of gas grilling. However, he made a great meal on it for the 4th and I was impressed by how easy i was to maintain and clean.

If I could I would leave no stars. I bought the flavor pro 4700 about 4 years ago thinking that if I had any parts fail I could get replacement parts but I can’t every time I have looked for them that are sold out very disappointing.  The grill it’s self is a good grill it does everything they said it would do it just doesn’t do it as well as I hoped.  Save your money and buy a real grill and a real smoke.

The customer service i received with this order was simply outstanding! The man who helped me went above and beyond to make sure i was satisfied. Im sorry i cant remember his name but, hopefully, it will be on my order history.

I really wanted to like this grill. On previous grills, I've use water-soaked hickory chunks placed just above the propane flames to provide smoke - but I had to lift the grates out to do this. When I saw this on sale, I thought it was the perfect solution to what I do every time I grill. Once I assembled this grill, I observed how far below the wood/charcoal drawer the burners were. My concern was right on as - not only does the grill not get sufficiently hot - it fails to reach the hickory chunks to create smoke. That's a HUGE fail for a grill that's supposed to smoke or light charcoal/wood above the flames. The only way I've been able to get the grill even remotely as hot as my previous grills is by light ALL FOUR burners (even though I might be cooking 1 or 2 burgers); that's ridiculous!! The one bright spot in this is that when I received this grill, the base was badly dented and Char-Griller's customer service shipped me out a new part fairly quickly. Despite this, I DO NOT recommend this grill!!

Awesome way to be able to grill and add flavor to foods. Only caveat I have is inability to control temperature when using wood or charcoal, the smoke stacks do little to dampen the smoke as this grill has too many openings that allow oxygen in that keeps the wood or charcoal blazing.

I've used the charcoal and wood chip options as well as propane. All took getting use to but cooked well. I have recommended this grill to friends.

Mine only lasted 2 seasons before flavor drawer rusted out completely,and they do not have replacement parts available

The grill was easy to assemble and I only had one minor issue, which I cannot get resolved. One of the smoke stacks was defective in that it wouldn't screw on all the way and it wouldn't unscrew either. I've contacted them via their webform, but this product does not exist in their mandatory fields so I picked one at random. No response from that. Then I emailed their support and they responded by saying I must use the form, to which I responded and again no response. Don't buy.