Attached to wall according to instructions. Lasted 20 minutes before failing. Mounting arms designed so you can’t get it back in the box to return it.
We're sorry to hear you're having difficulty with your Comfort Zone heater. Please find the warranty for the product below, additionally our customer service can be reached at customerservice@h2brands.com.
LIMITED WARRANTY Products manufactured by Comfort Zone® are warranted to the original consumer to be free of defects in material and workmanship for twelve (12) months from the original date of purchase. The warranty does not cover products modified outside our factory, damage or failure caused by acts of God, abuse, misuse, abnormal usage, faulty installation, failure to follow suggested maintenance procedures enclosed with this product (as defined by Magnuson-Moss Warranty-Federal Trade Commission lmprovement Act) This unit is guaranteed to the original retail purchaser against defects in quality or workmanship for a period of one year from the date of original purchase. If this unit fails because of a manufacturing defect within 30 days of purchase, return the unit, with your receipt, to the retailer. After 30 days, but within the warranty period, if the unit was purchased within the continental United States, return it, freight prepaid, to Comfort Zone®. for repair or replacement. If the unit was purchased outside the continental united States, return the unit to the place of purchase. This warranty does not cover damage due to accidents, operation on other than 120 volts, 60 hertz, AC. current, or any other abuse. All implied warranties, including the warranties of merchantability and of fitness of purpose, if applicable, are hereby limited in duration to the period of one year from the date of original retail purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Incidental or consequential damages arising from a breach of either express or implied warranties are hereby disclaimed and excluded. Some states do not allow the exclusion of limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.