This cooktop looks great. It took a few months to install it. Installation was fine but it quickly looks like something I’ve been using for years. Black burner covers - peeling you can see the metal beneath.
Ignition- takes a few tries. It will light, I turn it to the desired flame size, release the knob, flame goes out. Repeat.
Ring around the burner- has rust spots I can’t clean off.
Gas line below the cooktop goes straight down so the drawer doesn’t close all the way.
I’m disappointed.
by
Mar 14, 2021
Love it!!
Purchased this new cooktop for our kitchen remodel and we love it. Easy to install and works great. Highly recommend!!
by
Recommended
1 found this review helpful
Jan 28, 2021
gas cooktop
Ordered the 30 inch 5 burner cosmo gas cooktop to replace an exsisting maytag electric cooktop. Stove arrived quickly and was well packaged. Measurements we as stated in the product description plus we were able to keep the drawer underneath the stove because the 2 inch cooktop height as you can see in the attached picture without the drawer in Installation went well. The burners needed no adjustment for the proper flame that came preset from the factory. For the money this appears to be a real value.
by
Recommended
1 found this review helpful
Feb 20, 2020
It was easy to install looks great so far so good no problem :-)
It was easy to install looks great so far so good no problem :-)
by
Verified Purchase
Recommended
2 found this review helpful
May 10, 2019
This product is obviously made by amateurs. Cosmetically the Cosmo COS-850SLTX-E cooktop looks go...
This product is obviously made by amateurs. Cosmetically the Cosmo COS-850SLTX-E cooktop looks good. Build quality seems to be okay, nothing special, but decent for the price tag. The stainless steel color is a little on the dull and darker side, slightly a bronze hue, looks/feels more like aluminum than stainless steel.
The negatives.
1. The instructions are absolutely atrocious. Makes no sense, is very broad, loosely translated. At times I was wondering if I got the wrong instruction manual in the package, that's how bad it is. You are better off looking on youtube for how to install a cooktop.
2. The idiots who engineered this put a STRAIGHT electrical plug instead of a right angle plug. This makes it impossible to plug the unit in to the outlet on the back wall behind the range, which happens to be the MOST common spot for these cooktop power outlets. I had to spend $3 and buy a right angle (grounded) extension cord.
3. The foam lining that slightly resembles a gasket but I have no idea where it goes because the instruction manual makes no mention of it, does not fit. If it is supposed to go along the bottom housing of the cooktop, it is impossible to use it there because there is no flat surface to attach it to.
4. Scratches VERY easily. I barely nicked the surface with my tape measure and now there is a scratch I can't get out.
5. Customer support is a joke. Their office closes at 4pm PST! What business closes at 4pm? My unit ignition is not working and there is power to the unit. I'm not getting any clicking on the ignition. Very frustrating. My only option is to fill out a support form on the Cosmo website. What a joke.
Overall, I thought I would give this brand a try based on the reviews and looks, and I am incredibly disappointed with my purchase. Save yourself the headache and get a different brand, even if you have to spend a little bit more. I have never been so frustrated and furious installing a simple appliance.
by
Response from Cosmo SupportMay 13, 2019
Thank you for your comments on our gas cooktop. We're very sorry to hear about the troubles you had installing this unit and will reach out to you immediately to resolve your ignition issue under warranty. If you have any questions in the meantime, please feel free to reach out to us directly at 888-784-3108 for immediate assistance.
6 found this review helpful
Dec 27, 2018
The stove top is not what I expected. First of all the five ignition buttons are chrome not sta...
The stove top is not what I expected. First of all the five ignition buttons are chrome not stainless, there is a delay with the ignition. The burners stain easily and not easy to remove, the black grid is not easy at all to clean.
by
Response from Cosmo SupportFeb 16, 2021
Thank you for your review. We're sorry to hear that you're not satisfied with your unit. We recommend to clean all food and liquid spillage immediately with a warm water and soap solution because leaving it for a long time can cause damage to the surface. We do appreciate your feedback about this matter and will take this in consideration as we keep on making improvements to our products. If you need further assistance, please contact us directly at 888-784-3108 and we'd be more than happy to help you out.
Verified Purchase
4 found this review helpful
Aug 6, 2018
Just bought and installed this cook top a few days ago, and I love it. It is very powerful and co...
Just bought and installed this cook top a few days ago, and I love it. It is very powerful and cook very fast, and it looks great, just what I wanted it.
by
Recommended
1 found this review helpful
Mar 16, 2018
I haven't gotten to use it a whole lot yet since we just had it installed when the plumber ran ou...
I haven't gotten to use it a whole lot yet since we just had it installed when the plumber ran our new gas line, but I absolutely love the look and use of this stovetop. The big burner on the far left is soooo great for stock pots or large Dutch ovens. Or take the circle ring off and it's great for griddle pans. It lights beautifully! When I ordered it on line, I was worried about the knobs. I like a high quality knob... I was not disappointed! These are very nice and easy to clean. I had electric stove top and we were upgrading our kitchen, so when plumber put the gas line in, it only took him moments to install the stove. It is SO easy to clean! I am so happy with it!
by
Recommended
7 found this review helpful
Feb 13, 2018
This is a great cooktop. I love the look and the five burners for such an economic price. It lo...
This is a great cooktop. I love the look and the five burners for such an economic price. It looks very elegant in my kitchen and no one would guess how much I paid for it. I was kind of skeptic about it at first, but after reading other reviews before purchasing, I knew that I was getting a good product. Very pleased.
by
Recommended
3 found this review helpful
Feb 3, 2018
My wife and I are very happy with this Cooktop. The heat output is great and we like the overall...
My wife and I are very happy with this Cooktop. The heat output is great and we like the overall design with the big burner to the left instead of the center. That way we can use the other burners when cooking on the Wok. Wanted to see in person before buying but ordered site unseen knowing we could return it if we were not happy. But we love it!
by
Recommended
5 found this review helpful
Jan 22, 2018
Bought this for our daughter to replace her old one. Installation was easy. Compliments the other...
Bought this for our daughter to replace her old one. Installation was easy. Compliments the other stainless steel kitchen appliances nicely. Best quality, looks, features for the price.
by
Recommended
5 found this review helpful
Jan 4, 2018
I am loving this gas stove top. It's very easy to clean and very fast to cook. I can't find any b...
I am loving this gas stove top. It's very easy to clean and very fast to cook. I can't find any bad things about it.
by
Recommended
1 found this review helpful
Dec 26, 2017
Mom just loves her new gas cook top, easy to install, well built, conversion to LPG went well and...
Mom just loves her new gas cook top, easy to install, well built, conversion to LPG went well and there were no adjustments needed, it just worked!
by
Recommended
1 found this review helpful
Jun 6, 2017
works great and looks very nice. i would buy from this company again.
works great and looks very nice. i would buy from this company again.
by
Recommended
3 found this review helpful
Mar 26, 2017
Very solid cooktop. Decent amount of room for pots to fit on all burners. I don't like the fact t...
Very solid cooktop. Decent amount of room for pots to fit on all burners. I don't like the fact that all of the burners spark at once when I'm only lighting one of them, but other than that it is working well.
by
Recommended
7 found this review helpful
Aug 15, 2024
Explosion Damage
This item blew up when testing burners, making a loud boom throughout the house and nearly setting the installer aflame, had to call the gas company emergency line. They put the blame on the stove top leaking gas as the cause. Very dangerous situation.
by
Response from Cosmo SupportAug 16, 2024
We're sorry to hear about the troubles you are having with your cooktop and we appreciate you bringing this to our attention. Your feedback is valuable to us, and we appreciate you taking the time to share your concerns. Please know that we take customer satisfaction very seriously, and we're committed to addressing the issues you've raised. Our team is currently investigating the matter and will take corrective actions to prevent similar incidents in the future. Please feel free to reach out to us at 888-784-3108 or email us at staff@cosmokitchenproducts.com with any further comments, concerns, or suggestions you wish to share.
Jun 24, 2024
by
Verified Purchase
Mar 13, 2024
by
Verified Purchase
Sep 23, 2023
I am pleased with the ease of using the dials on my new gas cooktop..They are easy to adjust to the heat needed for the food in pots.
by
Verified Purchase
Aug 9, 2023
It cost $55 to get the kit, to switch it over to LPG. Should of come in the kit, or at least free when it was ordered.
by
Verified Purchase
Jul 14, 2023
by
Verified Purchase
Jun 7, 2023
I am waiting to have it professionally installed, but it...
I am waiting to have it professionally installed, but it appears to be of good quality and design. I would definitely recommend it.
by
Verified Purchase
Feb 8, 2023
It's good. But lot bulky than expected. Also the grills...
It's good. But lot bulky than expected. Also the grills are too large and sit way in top
by
Verified Purchase
Jan 12, 2023
Started gas leak after install. The replacement order delayed and...
Started gas leak after install. The replacement order delayed and went on without stove and cooking for 3 weeks. The installer told me hat it's a cheap part and poorly tested product.
by
Verified Purchase
Dec 14, 2022
I recommend.
Works great. Easy installation. Price perfect.
by
Verified Purchase
Dec 7, 2022
by
Verified Purchase
Nov 17, 2022
by
Verified Purchase
Nov 9, 2022
by
Verified Purchase
Oct 5, 2022
There was a gas leak at the regulator site and...
There was a gas leak at the regulator site and had to return it.
by
Verified Purchase
Oct 2, 2022
Don't buy this trash
6 months ago I purchased this cook top I had it professionally installed. The burners are now peeling so gold color shows through. I only ever washed them off with warm soap and water. It is almost like the coating that they used on the cook top burners is not sufficient for the heat the burner makes. They are peeling. When you buy a cook top and have it installed it is an investment you do not change it out every 6 months. This is trash . Do Not Buy IT !!!
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Response from Cosmo SupportApr 12, 2024
We're sorry to hear about the troubles you are having with your cooktop and we appreciate you bringing this to our attention. Your feedback is valuable to us, and we appreciate you taking the time to share your concerns. Please know that we take customer satisfaction very seriously, and we're committed to addressing the issues you've raised. Our team is currently investigating the matter and will take corrective actions to prevent similar incidents in the future. Please feel free to reach out to us at 888-784-3108 or email us at staff@cosmokitchenproducts.com with any further comments, concerns, or suggestions you wish to share.