I bought the Dewalt DWS716, the motor failed after about 2 weeks of limited use. The saw is rated at 15 amps, however it trips my 20 amp breaker often. I retuned the saw for same model and it's also tripping the 20 amp breaker. I feel the new saw might be developing the same problem.
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Response from DewaltProductExpertNov 3, 2022
Hi Valued Customer We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email us at wecare@sbdinc.com and reference case # 5880658. We look forward to hearing from you.
Thank you DEWALT
Oct 20, 2022
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Verified Purchase
Oct 20, 2022
Good Value
This is a high quality tool and a good value. It is relatively simple to adjust in both miter and bevel and it was pretty well adjusted out of the box.
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Verified Purchase
Oct 19, 2022
Dewalt has Awesome Machines...
Dewalt has Awesome Machines
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Verified Purchase
Oct 19, 2022
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Verified Purchase
Oct 18, 2022
stopped cutting wood after 1-2 weeks use
Happy with this purchase initially. I found an old work glove and a screw in the box along with the product which was a bad sign to begin with, I suppose, because after 1-2 weeks of use it started making weird noises and the blade would stop turning in contact with the wood. Disappointed.
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Recommended
Oct 15, 2022
They are playing games and I don't appreciate it.
I bought this saw assuming I was getting the latest from a brand with a solid reputation. Brought it back, set it up, but guess what? No shadow cut line.
Ryobi's basic miter saws have the shadow cut line. LED lights are everywhere, on everything. Every tool and drill has them. Not this saw. Not the "cadillac" of chop saws. Ridiculous.
Oh, but it's available on an "XPS" version of THE SAME SAW for a full 1/3 increase in cost, and not available locally.
I don't appreciate having my time wasted.
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Response from DewaltProductExpertOct 19, 2022
Hi, we're sorry to hear of the trouble you are having with your DWS716. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #5757598. Many Thanks, Mitzy Social Media Rep
3 found this review helpful
Oct 11, 2022
Disappointing
Seemed ok for the first week if not just a bit slow to spin up. But yesterday was working alongside a five year old (homeowner) Ryobi 10" slider with the original blade and this Dewalt was getting absolutely smoked. Cutting 6" pine first cuts and what should be a 3 second cut was easily 6-7 while feathering the handle so the thing wouldn't stall. I gave mediocre stars because for the price, it's capable enough. Is it 'Dewalt'? Not by a mile. Obviously this is a 10" motor shoved into a 12" saw.
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1 found this review helpful
Oct 10, 2022
Good Saw, lousy company
Dewalt is owned by Stanley Black & Decker, which makes mediocre tools. I have no idea is mediocrity is going to creep into the making of Dewalt tools, but one thing I can say, the company sucks. Trying to reach their tech support people is difficult if not impossible at times. When you get them, they don't understand what you're telling them and end up sending the wrong parts--more than once. This company probably cares more about their retailers/distributors than their end users. Be forewarned!
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Response from DewaltProductExpertOct 21, 2022
Hi Garry. I'm sorry to see the 2 star review on the Miter Saw. We would appreciate the chance to speak with you and assist you with any issue you may experience with our product in the future. Please email wecare@sbdinc.com and reference ticket # 5778273 and we will be happy to assist you. Michelle DEWALT Social Media Rep
Recommended
Oct 7, 2022
Is a versatile excellent tool , easy to use adjustments,...
Is a versatile excellent tool , easy to use adjustments, a solid powerful machine. Smooth operating and true cut.
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Verified Purchase
Oct 5, 2022
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Verified Purchase
Oct 5, 2022
Nice saw
Upgraded from a 10" saw and am happy with the added cutting coverage. The saw itself is durable, but also light enough to carry outside from the workshop to avoid the buildup of sawdust indoors.
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Verified Purchase
Oct 5, 2022
So far so good. Easy to operate, clean straight cuts....
So far so good. Easy to operate, clean straight cuts. Seems sturdy and runs smooth. Only gripe is that the first day I used it, I noticed one of the small screws was laying on the table next to the saw, I looked around the saw to see where it came out of, but I couldn't figure it out. I will look it over again.
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Verified Purchase
Sep 30, 2022
great saw! very useful and easy to use...
great saw! very useful and easy to use
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Verified Purchase
Sep 30, 2022
Perfect for the job. For the trim work that I was doing at my home, the cuts were perfect
Definitely worth the little extra money
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Verified Purchase
Recommended
Sep 29, 2022
I am very satisfied with saw...
I am very satisfied with saw
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Verified Purchase
Sep 29, 2022
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Verified Purchase
Sep 20, 2022
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Verified Purchase
Sep 8, 2022
Very disappointed.
Broke on me after one week
Have to...
Very disappointed.
Broke on me after one week
Have to return.
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Response from DewaltProductExpertSep 27, 2023
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Miter saw. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. Thanks, DEWALT
Verified Purchase
Sep 8, 2022
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Verified Purchase
Sep 4, 2022
Great Saw! Wanted one for along time....
Great Saw! Wanted one for along time.
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Verified Purchase
Sep 3, 2022
Everything and I expected and more, quality tool for a...
Everything and I expected and more, quality tool for a great price highly recommend!
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Verified Purchase
Sep 2, 2022
Delivery was fast and it works great...
Delivery was fast and it works great
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Verified Purchase
Sep 2, 2022
Haven’t used it yet, but it’s DeWalt so I feel...
Haven’t used it yet, but it’s DeWalt so I feel comfortable it’ll work as planned.
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Verified Purchase
Aug 28, 2022
The tool itself is fantastic. Getting the tool and dealing...
The tool itself is fantastic. Getting the tool and dealing with Home Depot staffwas a nightmare