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Customer Reviews for DEWALT 2400 PSI 1.1 GPM Cold Water Electric Pressure Washer

Internet #313916664

Model #DWPW2400

Store SKU #1005550933

  • Performance tested and CETA certified pressure washer
  • Includes 5 quick connect nozzles
  • Premium pneumatic tires handle rough terrain

Customer Reviews

  • 3.7
    out of 594 reviews
  • 56% recommend this product
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Showing 1-30 of 594 reviews
by
  • Verified Purchase
Good at first.....
Going on year 3 of having this. Started using it and the inlet for the water hose connection broke and started leaking. The part is very east to take off but i cannot find a part online anywhere for this. Reached out to some dealers and wanted to charge me. I will continue to scour the internet for this part, but looks like i will have to buy a different pressure washer.
by
    Great pressure washer and very quiet - Recommend!
    I purchased this unit after seeing it as one of the top rated in Consumer Reports and also from my overall experience with DeWalt. I am very pleased with this pressure washer. It does a great job on general cleaning, has a nice tank onboard to apply soap with and it's very quiet. The tires are air filled, which makes it roll very easy and the overall quality feel is impressive. I highly recommend this model.
    by
      • Recommended
      3 found this review helpful
      Poor quality
      I’ve been a fan of DEWALT tools but I think they should stick to power tools and not pressure washers! Bought my unit about 6 months ago and used it about 4 times. This last time I heard a buzzing noise and no pressure. I removed the cover screws and noticed that the fan cooling shaft was corroded. Finally got it moving and still nothing. No pressure coming out. One would assume the screws and components would be weather resistant to a certain point. VERY DISAPPOINTED!
      by
        problematic Machine
        i was very excited to use this but unfortunately it not dependable in the slightest. plugged it in and had pressure for about 10-15 minutes. turned it off and tried out the soap and it wouldn’t work. no soap was pulling through so i switched to the house sprayer and the motor wouldn’t start. Very disappointed, i will be returning promptly and trade for another brand. I truly expected more out of Dewalt products
        by
        Response from DewaltProductExpertAug 31, 2021
        Hi DInfinger
        Thank you for your feedback regarding your DWPW2400. We sincerely apologize for the inconvenience and can assure you this type of performance is not typical of our products. Please contact our Customer Service Team by e-mail at wecare@sbdinc.com if you would like to speak to us about your experience. Please reference case #13709634.
        Thank you
        Roxy
        DEWALT
          7 found this review helpful
          Excellent!
          First: You are going to want to upgrade the hose. Like most pressure washers, the one it comes with works but it kinks up and is short. Uberflex makes some nice aftermarket hoses. Quick connects are cheap and save you time, so I recommend those as well. For cleaning the ground, get a surface cleaning attachment. It will save your time and your back. Unfortunately, a surface cleaner attachment might not be good enough in the dirtiest jobs, where you’ll still need to bust out the turbo nozzle. Pump Saver spray should probably be used before long periods of storage, like during the winter. If your washer doesn’t have enough pressure, your nozzle may be clogged or the soap tube could have a hole. Both are easy fixes. The washer itself is fantastic. It’s not very loud and doesn’t give off any exhaust since it’s electric so your neighbors won’t hate you. The turbo nozzle and the 15 degree nozzle are the most useful for cleaning the really dirty stuff, but the wider nozzles have great applications too (wood fence, cars, etc. Unless you’re dealing with really oily/greasy stuff, you shouldn’t actually need to use any soap. It’s nice that the unit has a soap feature but plain water works fine for many jobs. I’ve cleaned some really moldy/mossy stuff with this. It’s not as fast or powerful as the expensive commercial washers but it does get the job done around the home. I’ve also successfully used this washer in conjunction with graffiti removal spray. You’ll want to use the 15 degree nozzle at point blank to remove graffiti. The turbo nozzle works great on deep grime, mold, & moss but wasn’t great on graffiti. All in all, this washer met, if not exceeded, my expectations. All I want to do now is pressure wash stuff!
          by
            • Recommended
            8 found this review helpful
            Broke on second use
            The fitting for the soap tank broke during the second use of this power washer. The unit is now useless - water squirts out from the broken fitting instead of the power washer hose
            by
            Response from DewaltProductExpertJul 12, 2021
            Hello
            We appreciate your feedback. We would like to speak to you about the experience you had. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information.
            We look forward to hearing from you.
            Thank you
            DEWALT
              12 found this review helpful
              Simple design, just what I needed
              [This review was collected as part of a promotion.] Got this unit for its specifications and performance Electric powered pressure washers are ideal for me since they’re quiet, and I can use them at anytime of day or night. Also no gas or exhaust fumes to deal with. Out of the box supper quick and easy assembly. The power cord is really long, I had no problem reaching to any of my receptacles. The pressure hose has a perfect length too, I was able to reach rooftop HVAC unit to wash off all gunk no problem. Also it’s really light weight and with large wheels that makes it really portable. Overall convenient and easy to use.
              by
                • Recommended
                Strong pressure. Did the job
                This is an additional review. You wont regret getting dewalt products. This water pressure is awesome. You will not get disappointed with this. Photos attached is before i used it. Just wanted to show im a dewalt product user and will be . I even bought the battery adapter so i could use the 20V battery on my old dewalt tools.
                by
                  • Recommended
                  Easy to use
                  Was not sure about a electric one but it did what I needed with ease. It worked great cleaned 1600 sqft brick house and metal carport. No cleaner was used.
                  by
                    • Recommended
                    3 found this review helpful
                    2400 PSI, Electric, no hassle start, Nice Features
                    [This review was collected as part of a promotion.] I received this about 2 weeks ago. Please keep in mind, I own and have used many powerful pressure washers so was a little tiny bit skeptical when trying a electric. So, when opening the box. There was very little to put together, what there was to put together pretty much could do with no instructions. This thing was up and running in 5 minutes. This little thing is amazing. I actually had fun with it. very light weight but plenty of power. I actually washes 3 cars right in the middle of pollen season. No hassles at all to start like the gas ones. really big soap dispenser and easy to clean out at the end of the day. All tips right where you need them when you need them. Real tires! This thing is a beast. Does a great job doing many things around the house. of course It can't take the place of the powerful gas engine washers. It will do most things that need a powerful deep easy cleaning. when grime ND dirt stains from concrete , Mold from white painted wood without chemicals. Easy to put away!
                    by
                      • Recommended
                      Great around the house.
                      [This review was collected as part of a promotion.] I've used the washer about two weeks cleaning the back porch, garage, house siding and cars and it work flawlessly. I like that it cuts off when the trigger is released. If someone walks up to talk, or your moving things, etc. it cuts off instantly so you have no noise at all. I've used Dewalt tools over 20 years and been pleased with every purchase.
                      by
                        • Recommended
                        Spray wand holder issue fix
                        If you line up the wands groove to right under the holder top piece on the left and slide it in it will hold perfect.
                        by
                          • Recommended
                          6 found this review helpful
                          Perfect pressure washer
                          After using for the past month it has exceeded my expectations. Great to use around the house for cleaning off the driveway, siding, garbage cans, vehicles, etc. For the selling price this is definitely a must have purchase.
                          by
                            • Recommended
                            Awesome features easy to get into places
                            [This review was collected as part of a promotion.] I'm very very glad to bought this because I've done purchased 4 more because the guys like using them and I'm just going to go ahead and get the four more for all the technicians to have their own
                            by
                              Durability
                              This product does work as proposed but the issue is durability. I only use the unit to wash my car. The soap injector fitting shot right out of its hole hitting by car and now no longer am able to hold pressure and now the unit is useless as the broken threads is logged into the fitting. This would happen right when I am out of warranty range.
                              by
                                The Walt pressure washer
                                Used 4 months and today it stopped working, called customer service, was given a number in Mississauga that doesnt answer, it just gives busy signal, very disappointing.
                                by
                                Response from DewaltProductExpertFeb 2, 2024
                                Hello Greg Thank you for your feedback regarding (the cold water electric pressure washer model number DWPW2400. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9047743 ,so all information is easily available for the agent to assist you further.
                                Thanks, Sherri DEWALT
                                  Quite good
                                  I expected a bit more power but it works ok. A hose reel similar to my other washer would have been nice. Pneumatic tires are appreciated as long as they don't go flat.
                                  by
                                  • Verified Purchase
                                  Dewalt Electric Pressure Washer 13A 2400 psi
                                  Initial use seems good, however it’s too early to tell. Put away now for the winter.
                                  by
                                  • Verified Purchase
                                  Lost pressure after 3rd use
                                  Bought in summer 2023, used 2 times. The 3rd time lost pressure. Passed return day and I'm now stuck with a bad washer
                                  by
                                  Response from DewaltProductExpertNov 10, 2023
                                  Hello Steven. Thank you for your feedback regarding DWPW2400. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8496157 so all information is easily available for the agent to assist you further.
                                  Thanks, Mitzy DEWALT Social Media Team
                                    It worked 3 times
                                    I bought this because of the DeWalt name. I figured I could deal with the lack of places to wind the cord and hose if it was a high quality pressure washer. I used it a grand total of three times before the motor quit. Of course the third time I used it was past the 30 day return period. Do not buy this. Or if you do want to buy it, contact me and I'll sell you mine for 20 dollars
                                    by
                                    Response from DewaltProductExpertOct 11, 2023
                                    Hello. Thank you for your feedback regarding DWPW2400. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8280859,so all information is easily available for the agent to assist you further. Thanks, Mitzy DEWALT Social Media Team
                                      DeWalt Pressure Washer
                                      Very effective pressure washer. Several nozzles. Relatively quiet - much quieter than a gas PW! Cleans dirty patio pavers and foundation very well. Good for car washing. All pressure washers -except the most expensive - need a hose upgrade which are more flexible and durable. Highly recommended.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great pressure washer. I wanted To clean my shed and...
                                      Great pressure washer. I wanted To clean my shed and vinyl fence, and this DeWalt electric pressure washer did the job well. It has just enough power for what I need.
                                      by
                                      • Verified Purchase
                                      Guess it's OK
                                      The one problem with this is the holder for the wand. The wand handle end allows for a loose hold & the spray end has nothing to keep it from flopping around. Kinda meh.
                                      by
                                        • Recommended
                                        Amazing tool for working anywhere
                                        Excellent equipment,Powerful
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        After the second use it stopped working. Luckily we paid extra for the insurance so we could return it.
                                        by
                                        Response from DewaltProductExpertSep 7, 2023
                                        Hello HomeDepotCustomer and thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the 2400 PSI 1.1 GPM Cold Water Electric Pressure Washer DWPW2400. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
                                        Thanks, Mike DEWALT.
                                        • Verified Purchase
                                        Priced high, but worth the price. Best electric washer I’ve bought. Excellent pressure for what needed it for. House and deck.
                                        by
                                        • Verified Purchase
                                        by
                                        • Verified Purchase
                                        It is "ok", but disappointed at pressure level. Also, handle for pulling should be higher so don't have to stoop when walking, wheels could be a bit larger, and the pressure hose and power cord could have better storage setup. Finally, the pressure hose is difficult to straighten.
                                        by
                                        Response from DewaltProductExpertAug 31, 2023
                                        Hello.
                                        Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Pressure washer. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review.
                                        Thanks, DEWALT
                                        • Verified Purchase
                                        Lost pressure not worth the $$$
                                        I ama big DeWalt fan but not off this item. Second time ever trying to use this machine and it has lost pressure. Not even 2 full hours of use on it total! Have tried troubleshooting. Have read numerous tutorials and tried going back through the owners manual. Nothing works. It simply doesn’t have any pressure. It’s running, water hose attached properly, no kinks, not clogged…. Just no pressure! Not worth the money. I will be buying another brand. Sorry DeWalt!
                                        by
                                        Response from DewaltProductExpertJul 24, 2023
                                        Hello.
                                        I appreciate your feedback on the Pressure washer and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7727818) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
                                        Thanks, DEWALT
                                          1 found this review helpful
                                          Showing 1-30 of 594 reviews

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                                          Features

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                                          Included

                                          Hose, Wheels

                                          Adapters, GFIC plug, Hose, Hose filter, Onboard storage, Wheels

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                                          GFIC plug, Hose, Hose connect, Hose filter, Onboard cord storage, Onboard storage, Wheels