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Customer Reviews for DECKMATE #9 x 3 in. Red Star Flat-Head Wood Deck Screw 1 lb.-Box (73-Piece)

Internet #306587125

Model #115969

Store SKU #1003274838

  • Self-drilling and star head design provide faster drive
  • Ideal for outdoor projects and wood to wood applications
  • ACQ rated coating for long lasting use

Customer Reviews

  • 4.7
    out of 3,354 reviews
  • 77% recommend this product
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Showing 1-30 of 3,354 reviews
Good price! I had some boards to replace on my deck.
by
  • Verified Purchase
Screws worked great for installing treated 2 x 6 stair treads and deck boards.
by
  • Verified Purchase
Do not buy Deckmate!
Used for fence pickets. Within days, I noticed a few boards popping out that had these broken screws…so I replaced them. Over time (few months), there are SEVERAL (a lot) more screws that are broken. 1/2 the screw is still in the board, meaning I will have to drill another hole in the wood. A lot of wasted time in having to redo this! HomeDepot, with several bad reviews with this same problem, you shouldn’t even have these on the shelf!
by
Response from Customer Service@HillmanJul 21, 2023
Hello, Thank you for providing us with information on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance. Quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you for your feedback.
    2 found this review helpful
    These screws are junk. I have never seen 4” screws break in half before when a board curled up.
    by
    Response from Customer Service@HillmanJul 10, 2023
    Hello, and thank you for your product review. We appreciate your feedback.
    • Verified Purchase
    Quality control lacking
    The head of the screw was partially filled with metal so I couldn’t fit the bit into the screw, rendering it useless. Most are good, but I would expect higher quality for a lifetime warranty.
    by
      Great Screws
      I used these screws to rebuild a seesaw at our neighborhood park. I like that I didn't have to pre drill. I used an impact driver to sink them easily. The screw color also provided a nice contrast to the seesaw's redwood stain. The provided drive bit worked fine.
      by
      • Verified Purchase
      • Recommended
      Not the best quality
      Quilty has taken a dive. Not impressed with the price of them, for the quality received. Of the different sizes purchased, many screws had defective threads, or no threads, some were even broken in all the packages. These were new sealed packages, so it wasnt customer tampering, just poor quality control.
      by
      Response from Customer Service@HillmanJun 12, 2023
      Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations, and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
      • Verified Purchase
      Love these!
      I use these all the time & have no complaints at all. Sure I get some that are not machined right but overall, I just have less issues with these & like'em!
      by
        • Recommended
        Star Flat-Head Wood Deck Scews
        Star Flat-Head Wood Deck Scews worked perfect with the 3/4 in. x 4 ft. x 8 ft. CDX Pine Plywood and 2in x 4in all pressure treated. I built 2 12ft x 32ft floating stages
        by
          • Recommended
          Crappy nails that rust
          These nails have rusted on our deck. They are supposed to be rust free! Really ridiculous this product is junk!!!!!!
          by
          Response from Customer Service@HillmanApr 21, 2023
          Hello, We’re sorry to hear that this product was unsatisfactory and did not perform to your expectations. We will continue to monitor product performance for quality control. Quality is important to us and we utilize feedback like yours to improve our products. Thank you.
            High failure rate!!!!
            DO NOT BUY DECKMATE!!! They will break at the slightest movement of wood. Failure rate is alarming!!! Home Depot should know better than to sell such crappy screws!
            by
            Response from Customer Service@HillmanMar 1, 2022
            Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
              1 found this review helpful
              Good solid deck screws.
              Quick and easy to use.
              by
              • Verified Purchase
              • Recommended
              Rusted out in one year
              These screws are a disappointment to say the least. I built my deck one year ago using the Deckmate 2 1/2” screws. I had to remove a board this year to discover that the screws had already started to rust.
              by
              Response from Customer Service@HillmanOct 12, 2021
              Hello, Thank you for providing us feedback on your product experience. We apologize for the inconvenience and appreciate you bringing this issue to our attention. Please know that quality is important to us and we incorporate feedback like yours to improving our products. Thank you.
                Rusted after 2 years
                Over half of the screws have rusted and stained the deck boards. Deck is 2 years old! Guaranteed for the lifetime of your project as stated in the product overview and written on the box. Problem is it's up to the store manager to do something about it. Dang, Deck Mate your project life expectancy has really dropped. They did screw something alright!
                by
                Response from Customer Service@HillmanJul 30, 2021
                Hello, Thank you for providing us feedback on your product experience. We apologize for the inconvenience and appreciate you bringing this issue to our attention. Please call our Customer Service department Toll-Free: 1.800.800.4900 for us to gather additional information to resolve this issue. Please know that quality is important to us and we incorporate feedback like yours to improving our products. Thank you.
                  Works great on my deck. No stripping of the nail head. Really smooth. The colors aren't bad eithe...
                  Works great on my deck. No stripping of the nail head. Really smooth. The colors aren't bad either. My deck has been up one year now working around the pool
                  by
                  • Verified Purchase
                  • Recommended
                  Easily broken
                  I was told by the hardware associate that these screws were the best screws HD sold. 1 year later, I'm checking my deck screws and find that 1 out of 30 screws has snapped in half in the wood. I'm willing to bet the manufacturer won't assist me to get this resolved.
                  by
                  Response from Customer Service@HillmanApr 25, 2021
                  Hello, thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                    1 found this review helpful
                    Perfect color matched exterior rated screws with star drive made...
                    Perfect color matched exterior rated screws with star drive made building my project easy.
                    by
                    • Verified Purchase
                    “improved” version us usess
                    “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                    by
                    Response from Customer Service@HillmanMar 29, 2021
                    Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                      “improved” veraion is useless
                      “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                      by
                      Response from Customer Service@HillmanMar 29, 2021
                      Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                        2 found this review helpful
                        “improved” version is worthless
                        “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                        by
                        Response from Customer Service@HillmanMar 29, 2021
                        Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                          2 found this review helpful
                          “Improved” version is worthless
                          “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                          by
                          Response from Customer Service@HillmanMar 29, 2021
                          Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                            1 found this review helpful
                            Screws do not countersink in Composite deck boards
                            I purchased these screws when building a handicapped ramp using composite deck boards. On the box at Home Depot, it says “for all exterior material applications.” I assumed they would be fine for composite decking. All of the screws mushroomed and only about 30% of them countersunk. Because of a time constraint, I had to continue to install all 650 screws. Now as I’m looking on line to see if I chose wisely, I see the packaging says for “wood deck” boards. I chose poorly based on the packaging. I have to go back to the job and remove the screws, bore out the mushrooming and replace all the screws. Not to mention needing to buy more screws and throw away $49 worth of screws on a Pro Bono handicapped ramp. Very disappointed.
                            by
                            Response from Customer Service@HillmanMar 21, 2021
                            Hello, thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                              1 found this review helpful
                              ABSOLUTE JUNK
                              These are the absolute WORST SCREWS I have ever used. They break post installation, usually at the top of the threads. The deck boards were pre-drilled with a drill guide, and each screw was installed with a DeWalt drill, stopping just short of the surface, then countersunk by hand with a 1/4" ratchet. Fortunately I was only on the third row, when I notice a screw on the first row sticking up slightly. I tried to snug it down, and it just spun. I checked all the other screws on that row, and to my horror, found 13 out of 36 broke. I researched, and found multiple articles going back over 10 YEARS about these screws breaking !! I returned them, and bought S.S. 305 Grip-Rites, which I should have done to start with. Stay very far away from this junk.
                              by
                              Response from Customer Service@HillmanAug 24, 2020
                              Thank you for your feedback, we apologize you had a negative experience with this product. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products.
                                10 found this review helpful
                                The new thread design is not as good as the old.
                                I have been buying DeckMate screws for a long time. I bought 5 lbs at a time and use them up over years on projects. I recently bought a 5 lb box of 3" with the new thread design and it strips out easy compared to the old. I recently dug thru my bin to find old ones and with a direct comparison the old ones keep going into the wood where the new ones strip out before the head sinks in. I tried it like with at least 10 different pieces of lumber same results. The box says the new threads are patented, and the bumps in them may help keep them from backing out, but they are not good in my opinion. I included a picture of the old and new for comparison.
                                by
                                Response from Customer Service@HillmanJul 31, 2020
                                Thank you for your feedback, we apologize you had a negative experience with this product. Please know that quality is important to us and we incorporate consumer feedback like your to improve our products.
                                  6 found this review helpful
                                  do not use
                                  Built a 20 by 50 ft addition to my deck 1.5 years ago look what happened to the screws. The tan screw is what they are supposed to look like, the green screws is what I used , everyone snapped , every single screw is broken at the exactly same spot. I have to redo the deck
                                  by
                                  Response from Customer Service@HillmanJun 19, 2020
                                  Thank you for your feedback, we apologize you had a negative experience with this product. Please know that quality is important to us and we incorporate consumer feedback like your to improve our products.
                                    1 found this review helpful
                                    Do not use
                                    Built a 20 by 50 ft addition to my deck 1.5 years ago look what happened to the screws. The tan screw is what they are supposed to look like, the green screws is what I used , everyone snapped , every single screw is broken at the exactly same spot. I have to redo the deck
                                    by
                                    Response from Customer Service@HillmanJun 19, 2020
                                    Thank you for your feedback, we apologize you had a negative experience with this product. Please know that quality is important to us and we incorporate consumer feedback like your to improve our products.
                                      Do not use
                                      Built a 20 by 50 ft addition to my deck 1.5 years ago look what happened to the screws. The tan screw is what they are supposed to look like, the green screws snapped , every single screw is broken at the exactly same spot. I have to redo the deck
                                      by
                                      Response from Customer Service@HillmanJun 19, 2020
                                      Thank you for your feedback, we apologize you had a negative experience with this product. Please know that quality is important to us and we incorporate consumer feedback like your to improve our products.
                                        11 found this review helpful
                                        High quality and easy to use. Love the tan color, works well with pressure treated lumber.
                                        High quality and easy to use. Love the tan color, works well with pressure treated lumber.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The screws come with a star head and a star attachment for your power drill. They are coated and...
                                        The screws come with a star head and a star attachment for your power drill. They are coated and are recommended for exterior use on decks. My deck is Fiberon material so I used the screwless brackets instead of screws. My foundation is made up of treated 2x6 joists. I Used these screws to join them together. Better than nails.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I used Deck Mate screws on my raised garden bed and they worked excellent. I would highly recomm...
                                        I used Deck Mate screws on my raised garden bed and they worked excellent. I would highly recommend them and I will definitely purchase them again.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 3,354 reviews

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