#1 Home Improvement Retailer

Customer Reviews for Delta Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White

Internet #301423675

Model #BVS400L

  • Complete set includes 3-piece shower wall and left-drain bathtub
  • Direct-to-stud installation
  • Durable, high-gloss ProCrylic material is easy to clean

Customer Reviews

  • 3.4
    out of 48 reviews
  • 47% recommend this product
Filter by:
Showing 1-30 of 48 reviews
Easy install, the instructions show stud layout for 4 different models make sure you mark yours b...
Easy install, the instructions show stud layout for 4 different models make sure you mark yours before you start. There was no damage in shipping that some people had noted. The only issue I had was the brace for the front of the tub will fall out if you aren't watching.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
by
  • Verified Purchase
by
  • Verified Purchase
Didn't last long
After 4 years the tub developed a 4 inch long crack in the middle. The install was done correctly by a licensed contractor and confirmed by the new contractor who had to pull this tub to replace it. The new contractor said they've seen better quality mobile home tubs and whatever I paid was too much for this. Last Delta tub or shower I will ever purchase as I'm about 4k into a second bathroom remodel because of this tub.
by
Response from DeltaFaucetJun 10, 2022
Hi Perry,

Thank you for your feedback on the BVS400L.

Our warranty for this product is 10 years, All parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information.

https://images.thdstatic.com/catalog/pdfImages/78/78ba3a43-8314-4719-ad2e-21e705c32af3.pdf

Please contact us back with any further questions.

Best regards

Nicole
Digital Communications Specialist DeltaFaucet
    Poor quality. Difficult to install. Ends don't meet up....
    Poor quality. Difficult to install. Ends don't meet up.
    by
    Response from DeltaFaucetMar 2, 2022
    Hi Jamie,

    Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model BVS400L caused any installation difficulties and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your loyalty to Delta Faucet Company.

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    This surround has no way for the separate elements to...
    This surround has no way for the separate elements to slide, be trimmed, or be adjusted to any variation in plumb,level,or dimensions! The sections have to meet perfectly or large gaps develop between them, these gaps could only be filled by massive amounts of caulk. So… BE SURE your existing walls are perfect before purchasing, or this tub and surround will be a true pain to install. What should have been an hour install took us (experienced remodelers) about 5 hours. This required much Shimming, adjusting, filling, and using foam spray to support sections. Quality is fairly good, it looks good once in, but this surround was obviously designed by people who have never touched a real world situation. Perfect plumb and level is rare in my experience.
    by
    Response from DeltaFaucetFeb 23, 2022
    Hi Chris in Kentucky,

    Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model BVS400L Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model caused installation difficulties or challenges and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your loyalty to Delta Faucet Company.

    Best Regards,
    Tim
    Digital Communications Specialist did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We appreciate your loyalty to Delta Faucet Company.

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    1 found this review helpful
    The tub and surround look really nice and glossy. The...
    The tub and surround look really nice and glossy. The material is fairly soft so I don't know how long the finish will stay that way. Time will tell. Easy install but the manufacturer suggests using a certain adhesive and sealant that aren't easy to find right now. The sealant caulk is not friendly to DIY types. Make sure you do some homework, watch a few videos and buy painters tape, lots of paper towels and silicone shaping tools to help make it easier. The caulk job took at least 90 minutes and I'm fairly good at it so expect it to take time. I gave it a 4 star because the acrylic is softer than other tub materials and it scratches easier. If you have small children who drive cars in there or you wash dogs in it, I expect they would do a job on the surface. Otherwise it's a really nice looking tub for a decent price.
    by
    Response from DeltaFaucetFeb 10, 2022
    Hi MICHAEL,

    Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model BS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Less than par materials. I expected more from delta even...
    Less than par materials. I expected more from delta even at this price point.
    by
    Response from DeltaFaucetDec 29, 2021
    Hi SYBIL,

    Thank you for taking the time to leave us your thoughts.

    I am sorry that this Delta Faucet model BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

    Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance.

    Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. We also have a Lifetime Limited Warranty on all parts and finish. We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim DeltaFaucet
      Very nice kit and beautiful It has plenty of space...
      Very nice kit and beautiful It has plenty of space
      by
      Response from DeltaFaucetFeb 28, 2022
      Hi RODRIGO,

      Thank you for taking the time to leave your review. I am glad that you are satisfied with the Delta Faucet model BVS400L Bath and Shower Kit.

      As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. Thank you for your feedback and for being a loyal Delta Faucet customer!

      Best Regards,
      Bryan
      Digital Communications Specialist
      (800) 345-3358
      customerservice@deltafaucet.com DeltaFaucet
        It's GARBAGE
        I'm surprised Kohler would put their name on such a flimsy cheap piece of junk. I'm told by a master that if you buy Kohler at a warehouse they have different brands different grades of quality and certainly the home Depot one is just cheap 1H inch thick plastic there's no fiber there's nothing it's very flimsy very difficult to install the right way I do not recommend anybody get this thing and it's too late for me now I already have it installed
        by
          3 found this review helpful
          Product was fantastic easily installed but arrived 2 weeks late not at all satisfied with the ser...
          Product was fantastic easily installed but arrived 2 weeks late not at all satisfied with the service I have recieved
          by
          Response from DeltaFaucetJul 14, 2021
          Hi brooklynbob,

          Thank you for taking the time to leave us your thoughts. I am sorry that this Delta Faucet model BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White arrived so late and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future. We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim DeltaFaucet
            • Recommended
            Shower head location was not as pictured...
            Shower head location was not as pictured
            by
            Response from DeltaFaucetJun 11, 2021
            Hello Felicia, Thank you for taking the time to leave your review of the Delta Faucet model BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit. I am sorry that this product did not meet your expectations. I know that can be frustrating. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. The showerhead location would be determined by the hole drilled through the surround by the installer. Please reach out to us directly and we would be happy to help with any issues. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan DeltaFaucet
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from DeltaFaucetJun 17, 2021
            Hello, Home Depot customer! Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company! Best Regards, Tim DeltaFaucet
            • Verified Purchase
            Nice tub. Seemed a little thinner than I expected....
            Nice tub. Seemed a little thinner than I expected.
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from DeltaFaucetApr 8, 2021
            Hello! Thank you for your four-star rating on this Delta Faucet BVS400L Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company! Best Regards, Tim DeltaFaucet
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from DeltaFaucetApr 8, 2021
            Hello, Home Depot customer! Thank you for your four-star rating for this BVS400L Delta Faucet Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company! Best Regards, Tim DeltaFaucet
            • Verified Purchase
            Love the amount of shelves in the set and looks...
            Love the amount of shelves in the set and looks really good installed. We had a plumber install the set but they said it was easier than a lot of the other inserts they've installed.
            by
            Response from DeltaFaucetMay 7, 2021
            Hello Emily,
            Thank you for your review! We are glad to hear that you are satisfied with your Delta Faucet Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie DeltaFaucet
            • Verified Purchase
            1 found this review helpful
            Great fitment, and I’ve bumped into it a few times...
            Great fitment, and I’ve bumped into it a few times while working on the rest of the bathroom and this tub seems super durable. I also like how bright white it is, really looks great in my bathroom. I definitely would recommend it just for how easy the install was
            by
            Response from DeltaFaucetMay 7, 2021
            Hello Shane,
            Thank you for your review! We are glad to hear that you are satisfied with your Delta Faucet Classic 400 32 in. x 60 in. x 80 in. Standard Fit Bath and Shower Kit with Left-Hand Drain in White. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie DeltaFaucet
            • Verified Purchase
            1 found this review helpful
            I would not recommend this. It doesn't seal tight at...
            I would not recommend this. It doesn't seal tight at the bottom of each piece, and water just sits there. Not easy to clean. Water has also leaked out the edge from under each wall piece, causing water damage to the drywall. The tub itself is also not very sturdy.
            by
            Response from DeltaFaucetJan 28, 2021
            Hello notimpressed,

            Thank you for your review! I do apologize the Delta model 40034L is not sealing properly, but I will be happy to help further.

            Your feedback is important to us, as it helps us refine our products and services.

            Feel free to contact us directly, so we can assist you further with this matter.

            Best Regards,

            Kyra DeltaFaucet
            • Verified Purchase
            1 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            by
            • Verified Purchase
            • Recommended
            Crack in tub
            After just two years the tub cracked. In the middle of the tub in the front.
            by
            Response from DeltaFaucetOct 22, 2020
            Hello,

            Thank you for contacting us. I apologize about the issue you are experiencing with your tub but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.

            Best Regards, Tim DeltaFaucet
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from DeltaFaucetOct 20, 2020
              Hello! Thank you for your five star rating! We appreciate your feedback and in being a Delta Faucet customer! Best Regards, Tim DeltaFaucet
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from DeltaFaucetOct 2, 2020
              Hello. Thank you for taking the time to leave us your review. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. We hope to better serve you in the future.

              Best regards, Bryan DeltaFaucet
              • Verified Purchase
              Such an easy install we had no problems with it...
              Such an easy install we had no problems with it and a great size I definitely recommend
              by
              • Verified Purchase
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              surround takes too much of shower space
              I saw this one at home depot and liked the way the surround looked so decided to get the tub surround pack. After having it all installed and after the first use I realized that it was a mistake to get this surround because while it looks good, the vertical curved lines stick out too much and take away from the shower space. To make it worse, the vertical curved line is spaced from the tub drain such that it falls exactly where you would want to stand while taking a shower, so I keep bumping my elbow to it.
              by
              Response from DeltaFaucetMar 13, 2020
              Thank you for your review, Meisam. We're sorry for any inconvenience with this model but greatly appreciate your feedback and will be following up with you about your installation.

              Best regards, Edward DeltaFaucet
                7 found this review helpful
                It’s a very good complete set and sturdy....everything else out...
                It’s a very good complete set and sturdy....everything else out there just doesn’t compare
                by
                • Verified Purchase
                2 found this review helpful
                Showing 1-30 of 48 reviews

                Compare Similar Items

                current item

                Drain Location

                Left

                Left

                Left

                Right

                Construction

                Three piece

                Four piece

                Five piece

                Five piece

                Material

                Acrylic

                ABS Plastic

                Polystyrene

                Polystyrene

                Maximum Number of Occupants

                1 Person

                1 Person

                1 Person

                1 Person

                Tub/Shower Features

                No additional features

                Built-In Flange, Caukless

                Built-In Flange, Caukless, Slip-Resistant Tub

                Built-In Flange, Caukless, Slip-Resistant Tub