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Customer Reviews for Delta Cassidy Single-Handle Pull-Down Sprayer Bar Faucet in Venetian Bronze

Internet #203782398

Model #9997-RB-DST

  • Single-hole or 3-hole installation (deck plate sold separately)
  • Delta MagnaTite Docking holds pull down sprayer firmly in place
  • Delta kitchen faucet backed by Delta’s Lifetime Limited Warranty

Customer Reviews

  • 4.7
    out of 61 reviews
  • 96% recommend this product
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Showing 1-30 of 61 reviews
Very stylish
[This review was collected as part of a promotion.] I just love the stylish appearance of my Delta faucet. I was even more impressed when I took it out of the box and held it up. I totally love the fact that the spray nozzle is the actual faucet, very convenient. Can't wait to show it off.
by
Response from Customer SolutionsAug 19, 2020
CommentsHi Laura12345! We are happy to hear that you are happy with your faucet. We appreciate your feedback! Best Regards! Frank
    • Recommended
    Delta has a great product with this faucet line. The overall quality is great and we are extremel...
    Delta has a great product with this faucet line. The overall quality is great and we are extremely happy with it. The LED sensor that changes color with the water temp is very cool and helpful. The spray head retracts back to the neck and stays put. just love the touch sensor when cooking with messy hands.
    by
    • Verified Purchase
    • Recommended
    Good high end faucet
    The stainless steel finish looks really nice. I think it looks better than chrome, which is another choice. There is also Venetian bronze and the online video also shows champagne bronze which looks nice but I don’t see that as an option to buy. Maybe they discontinued that one. When the sprayer is returned back into the faucet there is a strong magnet to hold it firmly in place which is a nice feature. This faucet can be used in a 1 or 3-hole sink setup. I think it looks a lot nicer in a one hole configuration but if your sink has three holes it is nice to have the other option. Make sure you understand though that for the 3-hole configuration you have to buy an extra part…the escutcheon that goes on the base. I think most people go for the simpler 1-hole configuration these days. The faucet has a weight that goes on the sprayer hose but unlike other faucets I have seen the weight doesn’t attach to the hose. It is free to slide along the hose. This means that it doesn’t pull the hose back into the faucet, so you have to replace it manually. I’m not sure I like this but maybe I’ll get used to it. Once the sprayer gets very close to the faucet the strong magnet will pull it the rest of the way and then hold it in place. If you wanted the sprayer to pull back into the faucet you could probably find a weight that attaches to the hose.
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    • Recommended
    1 found this review helpful
    Looks great, works well and easy to install
    I really like the looks of this faucet and the functionality is excellent. This faucet was definitely an upgrade over old one that was less quality. Here are some specific points about this faucet: 1. The installation took about half an hour which was a pleasant surprise. 2. The directions are really easy to follow because the installation is really straight forward. They have designed this to install really easily which takes the burden off of the person doing the work. 3. The installation “hardware” for under the sink does not have a single nut that is hard to tighten. Instead, there is a lock nut that just has to be hand tight. Then a couple of turns of a screwdriver is all one needs to make the faucet solid to the sink. 4. There was a noticeable pressure difference with faucet from our old one. This one has a much stronger (maybe less restricted) flow which was a pleasant surprise. 5. The hose reaches longer than I expected (all the way to the front of the sink and beyond). 6. The arctic stainless looks pretty cool and the design of the Cassidy matches our kitchen design. Things that could be better: 1. The hot and cold markings on the faucet are a little hard to read. 2. The “reach” of the faucet (not the hose) is a little less than I was used to and expecting. What I mean by this is the arch or bend of the faucet makes the water closer to the back of the sink than the middle which is where I would prefer it. This is partly made up for by the angle of the spray which is in a slightly outward direction. Although this is a very minor issue. 3. Nothing against the faucet but I had to order the escutcheon separately from another retailer because it was not available from The Home Depot. It would be nice to have it available from the same store.
    by
    • Recommended
    2 found this review helpful
    Shapely design and functional too!
    We were looking for a timeless, traditionally-styled kitchen. Single-Handle Bar Faucet with Pull-Down Sprayer in Chrome. This Cassidy was the obvious choice for it's graceful curves, the base of this faucet adds visual tension with elegant detailing. MagnaTite docking keeps the kitchen pull-down spray wand firmly in place with a powerful integrated magnet, so it stays docked when not in use. Delta's exclusive DIAMOND Seal Technology features a ceramic valve with a tough diamond coating to bring you a faucet built to last up to five million uses. Chrome, a cool, high-gloss finish, Delta Faucet Lifetime Limited Warranty. Pull-down spout swivels 360 degrees
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    • Recommended
    2 found this review helpful
    The Most Reliable Faucet with a Lifetime Warrant and Best Designed Faucet making installation and use a snap
    Delta Cassidy Single-Handle Pull-Down Sprayer Bar Faucet in Arctic Stainless This is by far the most reliable and best designed faucet making installation and use a snap There are so many good things to say about the Delta Cassidy Single-Handle Bar Faucet, I hope I can list them all. See the photos to see most of the features described below. (1) I was very happy that Delta Faucet comes with a Life Time Warranty, which gives me peace of mind. (2) The faucet spout rotates 360 degrees. That means I can put the handle on the left or right side of the faucet and I can reach anywhere I want with the spout. In my installation I installed the faucet on my kitchen sink instead of a bar sink. (3) I was super amazed at how easy it was to install, I did it in under 30 minutes an all time best for me. (4) I especially love the lock nut assembly. In the past I would have to wrestle to tighten the lock nut to keep the faucet snug. With the nut assembly, I only had to hand tighten the lock nut and then use the two locking set screws to snug the faucet down to the sink. (5) The sprayer hose has to be joined with the valve body once you have completed installation. Normally this is done with two fittings fastened together. With the Delta faucet the ends simply snap together and are locked together by a Hose Assembly Clip. Very quick and easy to do. (6) I found that the way they engineered the Steel Weight to help retract the sprayer hose was ingenious. Instead of clamping the weight directly to the sprayer hose, limiting how far it will pull out, they use a Steel Donut that slides up and down the hose, giving you double the reach of most retractable sprayers. Because this is a bar faucet, it does not come with the escutcheon or other parts necessary to cover a 3 hole kitchen sink, so I had to buy them separate. (A) RP64070 Escutcheon (B) RP37490 Thin Deck Aid (C) RP6092 2 Nuts & Washers I strongly recommend ordering the Delta Faucet RP37490 Thin Deck Aid if you are installing this faucet on a thin wall stainless steel sink. For best results when installing this faucet in an 8 in. 3-hole sink, order the Delta RP64070 escutcheon and RP6092 2 Nuts & Washers. (Sad news is Home Depot does not carry this item)
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    • Recommended
    1 found this review helpful
    Delta Cassidy Touch (Chrome model # 9997T-DST)
    Delta’s Cassidy Touch faucet line comes in a few different sizes, colors and can be touch sensitive or not – so make sure you get the right model. Installation was simple since I have already installed a few faucets before. Connect the water lines through the supplied check valves. Then run the main water line (extension hose) through the computer module and attach the battery pack. Don’t forget to attach the touch sensor cable to the faucet frame below the counter and plug it into the computer module. Instructions were clear and simple. This model (# 9997T-DST) did not come with a cover (escutcheon) plate. I had to get one separately from Delta (part # RP71545AR). The cover plate is also of very high quality and matched the style and chrome color of the faucet. So if you’re installing this on a single-hole sink then you’re fine, otherwise for the three-hole option get the cover plate. Can be installed on the top or with an under-mount sink – all hardware was in the box. This is a very classy looking faucet! The design is great, the materials feel of high quality and the 5-year warranty is also nice. The touch control works well and senses everywhere but the spout. The included 6AA batteries are rated to last 2 years of average use. Simply touch the body of the faucet or the handle to start or stop the water flow. The water flow rate and temperature are still controlled manually by the handle. But once set, they will remain the same until adjusted. There is a small LED light on the bottom of the faucet that changes colors from Blue (cold), to Pink (warm), to Red (hot) depending on the temperature of the water flowing through. The light is off when the water is off. The braided pull-out hose is flexible and has good reach. The spout has a stream control switch (facing the wall) to change from regular water flow to a wider spray pattern. The water flow is strong (at max) and adjusts well. The spout has a very strong magnetic ring built in so it sticks to the faucet well and doesn’t hang loose. It’s a bit hard to pull at first, but I got used to it. A few things to consider as possible downsides: - The supplied plastic water lines (although long) are very stiff and aren’t very flexible and aren’t mesh, so one might need to get different ones for tight installations. - Does not come with a cover (escutcheon) plate. At this price, it should! Not to mention most other faucets have one for dual installation options. - The water control handle isn’t super smooth as on other faucets I’ve tried. So it’s a bit difficult to handle minute adjustments. - Has an auto shut off after 4 minutes of constant water flow as per the manual. Might be an inconvenience for some. - The included hose weight is useless. Instead of it being attached to the hose at one spot to pull, it simply has a hole and the hose running through it. So when the hose is pulled out the weight slides down instead of pulling down if it were attached. I had to attach my own. Overall this is a great faucet and I do recommend it. It is a bit pricey though in my opinion. But if you want a quality faucet and a futuristic touch control, then get it.
    by
    • Recommended
    4 found this review helpful
    Very Looking, Top Quality, and Cool
    Look and feel, the faucet looks fantastic and has very good construction. The pull down has a good counterweight that makes it feel nice. the touch 20 works very well. Installation, was easy, it was the same as a regular faucet with the addition of the battery pack that controls the touch sensor. Extras, There is a small light on the bottom of the faucet that indicates the temperature of the water. I would definitely recommend getting this faucet. It's great!
    by
    • Recommended
    2 found this review helpful
    by
    • Verified Purchase
    Beautiful faucet that works really well. Plenty of hose for sprayer pull; very happy with this product.
    by
    Response from DeltaFaucetJun 26, 2023
    Hi ANGIE,

    Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet model 9997-RB-DST.

    Thank you for your feedback and for being a loyal Delta Faucet customer!

    Best Regards,
    Bryan
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from DeltaFaucetSep 29, 2022
    Hi Home Depot customer,

    Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model 9997-RB-DST! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

    Best Regards,
    Tim
    Digital Communications Specialist DeltaFaucet
    • Verified Purchase
    The $666 price tag isn't a coincidence.
    This nightmare product is straight out of the darkest levels of hades. I can't begin to describe how awful it is. And it never breaks bad enough to replace it, it just torments you with faults that make you hate it but not enough to justify the difficulty and expense of actually replacing it. It's so bad we have banned any future purchases of Delta products from our home.
    by
    Response from DeltaFaucetMar 22, 2022
    Hi James,

    Thank you for your review! I do apologize you are not satisfied with your Delta model 9997T-RB-DST, but I will be happy to help further.

    Our warranty is, All parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed.

    Your feedback is important to us, as it helps us refine our products and services. Please feel free to contact us directly, if you need further assistance.

    Best Regards,

    Nicole DeltaFaucet
      Installation was easy and the fixture is very nice looking....
      Installation was easy and the fixture is very nice looking. My wife loves the look!
      by
      Response from DeltaFaucetMar 25, 2022
      Hi ROBERT,

      Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model 9997-CZ-PR-DST! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

      Best Regards,
      Tim
      Digital Communications Specialist DeltaFaucet
      Beautiful fixture and easy to install....
      Beautiful fixture and easy to install.
      by
      Response from DeltaFaucetMar 25, 2022
      Hi PATRICK,

      Thank you for your review! We are very happy to hear you are so satisfied with the easy installation and great design of your Delta Faucet model 9997T-CZ-PR-DST! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

      Best Regards,
      Tim
      Digital Communications Specialist DeltaFaucet
      Great faucet, fairly simple install even with Touch2O. The...
      Great faucet, fairly simple install even with Touch2O. The new coating seems to work better than the original on our Kitchen faucet (same brand/style/color, just without Lumicoat).
      by
      Response from DeltaFaucetDec 15, 2020
      Hi JDS! Thank you for your review! We are very happy to hear you are so satisfied with your Cassidy Touch2O bar faucet! We greatly appreciate your feedback and in being a Delta Faucet customer!

      Best Regards, Tim DeltaFaucet
      • Verified Purchase
      The faucet, my second one of this kind, has a...
      The faucet, my second one of this kind, has a water saver (water flow restrictor) which is imbedded in the faucet head, appears to be impossible to remove, and significantly restricts the needed water flow, particularly for my low water pressure from the city. Huge disappointment. I bought it for its looks and to be consistent with the one I already had, which was too expensive to trash. Someone please tell me how to get rid of the water restrictor.
      by
      Response from DeltaFaucetSep 10, 2020
      Hello,

      Thank you for contacting us. Unfortunately there is no water restrictor in this model and there is no tool that allows the aerator in the end of the wand to be removed. I am sorry that this product did not meet your expectations and apologize for any inconvenience that this may have caused. Best Regards, Tim DeltaFaucet
      • Verified Purchase
      Amazing
      [This review was collected as part of a promotion.] this faucet is amazing! The features are phenomenal. The led feature to show red or blue when it is hot or cold is just next level. Being able to touch anywhere on the faucet to turn it on when my hands are dirty without having to actually touch the knob with dirty hands is amazing! I love it!
      by
      Response from Customer Solutions Jul 1, 2020
      Hello Darryl t. Thank you for your review of this faucet. I am happy to hear that you love the touch feature. Please feel free to reach out to us directly with any future questions or concerns. Best Regards, Theresa
        • Recommended
        I love my new faucet
        [This review was collected as part of a promotion.] I just got my new faucet from delta. It's amazing. I love the head of it, It pulles out as a sprayer and has different spraying options. It's got great pressure. I couldn't ask for a better faucet. I recommend this product to anyone.
        by
        Response from Customer SolutionsJun 24, 2020
        Thank you for your review, Melissa10! We are happy to hear you are satisfied with Delta model, 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, Christina
          • Recommended
          Great features!
          [This review was collected as part of a promotion.] This item is very well made and definitely a joy to have. It was very easy to install and the directions were very easy to understand. Everything I needed to install it was included. The magnet that docks the faucet head is very strong and always seats it back perfectly. Another nice feature to this faucet is that it's water spot resistant so no having to wipe it down.the design is very elegant and sleek. The sprayer functions are very nice to as it has three settings.
          by
          Response from Customer SolutionsJun 24, 2020
          Thank you for your review, dtaylor! We are happy to hear you are satisfied with Delta model, 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, Christina
            • Recommended
            Love Overall Everything
            [This review was collected as part of a promotion.] What a difference this has made in my kitchen!! I had a leaky, two handled faucet with a separated sprayer and replaced it with this model. Replacing the old faucet with this easy to install Delta has totally updated the looks of my kitchen and the overall design works so well. One of the best features for me is that I can actually fill larger pots without titling them to get under the faucet. The Delta 9997 boast of using a DIAMOND Seal Technology which reduces leaks and Delta stands behind this product with a Lifetime Limited Warranty. Best faucet I have owned to date.
            by
            Response from Customer SolutionsSep 17, 2020
            Good afternoon, mkkram! Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedback! We appreciate your business and look forward to continuing to serve you! Best Regards! Frank
              • Recommended
              Wonderful!
              [This review was collected as part of a promotion.] I am in love with this faucet! Its beautiful design first of all, it is convenient for when I have dirty hands and can use my wrist to turn it off and on, and I can use the movable spout to reach all the corners or the sink, instead of using my hand to splash water there. Very happy!
              by
              Response from Customer SolutionsJun 22, 2020
              Hello, Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed. Best Regards, Tim
                • Recommended
                Great design
                [This review was collected as part of a promotion.] Beautiful design, sleek, and smooth! It was easy to install and definitely completed our kitchen in a great way! I love the form of it! I’d definitely recommend this product! Has a modern feel to it!!
                by
                Response from Customer SolutionsJun 22, 2020
                Hello, Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed. Best Regards, Tim
                  • Recommended
                  Delta dst
                  [This review was collected as part of a promotion.] My package came with all my pieces. It was easy to assemble and also build. I love that it goes perfectly well in the kitchen. I didn't had any issue with installing it. I tested it out and the water came out good, no leakage once finish. I can control how i want my water to come out.
                  by
                  Response from Customer SolutionsJun 19, 2020
                  Thank you for your review. We are happy you love your new Delta faucet. If you have any questions or concerns please feel free to contact us directly. Best Regards, Aaron
                    • Recommended
                    Great faucet
                    [This review was collected as part of a promotion.] I bought this faucet about 2 months ago and I love it! It looks so nice and I've gotten so many compliments on it. It's very much worth the money, great quality! I would recommend this faucet to anyone on the market for a new one!
                    by
                    Response from Customer SolutionsJun 19, 2020
                    Thank you for your review, Mrshelms! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                      • Recommended
                      Awesome faucet!
                      [This review was collected as part of a promotion.] I am in love with the spray nozzle being built into the faucet. It makes the whole process of cleaning dishes so much more efficient! Works great, and looks great. Good quality valves, and a really nice finish.
                      by
                      Response from Customer SolutionsJun 19, 2020
                      Thank you for your review, Handy Andy! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                        • Recommended
                        Absolutely amazing!
                        [This review was collected as part of a promotion.] This delta faucet is by far the best faucet I've come across! I am by no means a professional but installation was extremely easy and decently quick. I love the quick touch feature, the led temperature and the amazing finish is beautiful and easy to clean. I highly recommend this Delta faucet to everyone!
                        by
                        Response from Customer SolutionsJun 17, 2020
                        Thank you for your review Jacob S! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                          • Recommended
                          Very Stylish!
                          [This review was collected as part of a promotion.] I installed this faucet just over a week ago for the oversized sinks in my laundry room. I am so happy with the different spray options. This works great and is so good looking it's a shame I have it in my laundry room where not many people will see it.
                          by
                          Response from Customer SolutionsJun 17, 2020
                          Thank you for your review DeeK! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                            • Recommended
                            Great features!
                            [This review was collected as part of a promotion.] This faucet sold me as soon as I seen how far it detached and the fact that I can rinse my dishes easier now! I definitely give it a 10/10. If your on the edge about buying it, don't worry its definitely worth it
                            by
                            Response from Customer SolutionsJun 17, 2020
                            Thank you for your review Sierra0318! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                              • Recommended
                              Stylish
                              [This review was collected as part of a promotion.] My Delta Faucet is very stylish in appearance . I have been so impressed by the design and the ease of installing. I had a hard time choosing a faucet with all of the designs on the market. I am very pleased with my selection in this Delta faucet. Well made and looks great!
                              by
                              Response from Customer SolutionsJun 17, 2020
                              Thank you for your review Debs68! We are happy to hear you are satisfied with Delta model 9997-AR-PR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance. Best Regards, George
                                • Recommended
                                Fancy faucet
                                [This review was collected as part of a promotion.] Bought this for my mother to put in her kitchen that she is renovating. She had to hire someone to help get it installed but that was expected. Love the functionality of it and feels and looks like a high quality piece.
                                by
                                Response from Customer Solutions Jun 5, 2020
                                Hello, We thank you for providing feedback on the Delta product. We really appreciate you being a Delta customer! Best regards, Brandis
                                  • Recommended
                                  Showing 1-30 of 61 reviews

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                                  Number of Faucet Handles

                                  Single Handle

                                  Single Handle

                                  Single Handle

                                  Single Handle

                                  Features

                                  Pull Down Spray Wand, Secure Docking

                                  Pull Down Spray Wand, Secure Docking

                                  Pull Down Spray Wand, Secure Docking

                                  Pull Down Spray Wand, Secure Docking

                                  Spout Height (in.)

                                  9.16

                                  7

                                  14.31

                                  9.3125

                                  Spout Reach (in.)

                                  6.38 in

                                  6.5 in

                                  6.81 in

                                  6.81 in

                                  Mount Location

                                  Deck Mount

                                  Deck Mount

                                  Deck Mount

                                  Deck Mount