We had to return this item much to the disappointment...
We had to return this item much to the disappointment of our client. The connecting screw part was not long enough to connect through her granite counter tops. That information would have been helpful prior to purchasing them.
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Response from DeltaFaucetMar 13, 2020
Hello Carmen,
I am very sorry that you were unable to use the Delta 3551LF-RB lavatory faucet. The faucet is manufactured to fit counter tops with a deck thickness of 1 1/8". There is an extension kit part number RP10612 which will add 1". This information is listed in the technical specification sheet on the Delta website. I apologize for the inconvenience this has caused.
Best regards, Brandis
Verified Purchase
2 found this review helpful
Jan 17, 2018
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 27, 2017
The drain stopper leaks, doesn't hold water....
The drain stopper leaks, doesn't hold water.
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Response from DeltaFaucetMar 13, 2020
Hi Thomas!
Thank you for your review. I'm sorry to hear you are experiencing and issue with your Delta product and we would be happy to help. I have emailed you directly with some possible solutions. Please refer to that email for further assistance.
Best regards,
Edward
Verified Purchase
Dec 6, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 2, 2017
Beautiful, although water spots easily...
Beautiful, although water spots easily
by
Verified Purchase
Oct 11, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 31, 2017
Love the look!
Looks very modern but stopper is hard to pull at times.
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Response from Customer Solutions Aug 31, 2017
Hi Jackie06,
Thank you for your feedback. I am glad you are happy with your Delta faucet. I apologize for the difficulty with the drain assembly. The operation of the lift rod is controlled by the adjustment of the strap and screw below the sink. If you need more information on this feel free to contact 1-800-345-3358 or customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Aug 26, 2017
Really beautiful.
Nice but handle is loose over time. How do you tighten them?
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Response from Customer SolutionsAug 26, 2017
Hey there, Frank123!
I'm glad you like your Delta faucet. We would advise tighten the set screws in the handle, with a 3/32 Allen wrench. Thanks for sharing your thoughts and for being a Delta customer.
Best regards,
Tanya
Recommended
Customer review from deltafaucet.com
Jul 26, 2017
A look of elegance at a fair price....
A look of elegance at a fair price.
by
Verified Purchase
Jul 18, 2017
Nice set up. The threaded stems should be longer so...
Nice set up. The threaded stems should be longer so that you are not forced to buy the extensions at the $400 + price
by
Verified Purchase
Jul 18, 2017
Good quality, has a nice firm feel to it. The...
Good quality, has a nice firm feel to it. The stainless finish is real stainless and therefore shows marks more than chrome. I'm using stainless wipes periodically to remove the finger prints.
by
Verified Purchase
Jul 6, 2017
Great product, looks very nice, and great function. I wish that they faucet turned a little for s...
Great product, looks very nice, and great function. I wish that they faucet turned a little for spreading the water around a little, but that has nothing to do with its great look & function. Some water spots, but that is expected with Chrome faucets.
by
Verified Purchase
Recommended
Jun 20, 2017
Great looking faucet
Looks great, nicely styled!
Wish they would improve on how they cover the handle set screws.
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Recommended
2 found this review helpful
May 16, 2017
The Dryden line has a heft, coloring and detail that...
The Dryden line has a heft, coloring and detail that shows its value.
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Verified Purchase
2 found this review helpful
May 5, 2017
Nice looking but lacking in design!
I am a remodeling designer and never have I had to check the deck dimension for a faucet, that is, until now. Unfortunately it was after my plumber informed me that the threads are too short for installing on what are now common place 3cm granite counter tops. Why would any manufacturer bother to make a faucet that does not accommodate this dimension? I find it poor design for what I have normally found to be a reliable manufacturer and supplier of plumbing fixtures for my clients. At the very least, you should include the extension kit with the faucet instead of it being an item that has to be ordered and another expense.
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Response from Customer Solutions May 8, 2017
Hello Riley62,
I am sorry to hear you are not pleased with the Delta product. Our products our manufactured for standard sink/countertops. Thank you for taking the time to bring your concerns to our attention. We use this type of feedback to become a better company.
Customer review from deltafaucet.com
May 2, 2017
Pleased with the Dryden faucet set.
I've only lived with the faucet a couple of weeks since my plumber installed them and so far am very happy with the looks and performance.
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Response from Customer Solutions May 3, 2017
Hello Franco,
I'm glad you are happy with your Delta products. I hope you continue to enjoy using the faucet. Please let us know if there is anything you need. Thanks for being a Delta customer!
Verified Purchase
Recommended
Customer review from deltafaucet.com
Apr 25, 2017
Excellent! Well worth money paid. Will purchase soon....
Excellent! Well worth money paid. Will purchase soon.
by
Verified Purchase
Feb 27, 2017
Absolutely love it!!
Beautiful fixture; good water flow; was perfect for my bathroom remodel. Absolutely love it!!
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Response from Customer Solutions Mar 1, 2017
Hi NanaDC52,
I am glad you are happy with your Delta faucet. We appreciate you taking the time out to review the faucet. Please contact us back if you ever need assistance with anything.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 28, 2017
everything was going good with the installation of the two faucets we bought, until it came time ...
everything was going good with the installation of the two faucets we bought, until it came time to install the plunger , the shaft for the thing wasnt nearly long enough to fit the set uo. had to go buy two others, thats a joke when you spend this amount of money on a faucet.
by
Recommended
Jan 3, 2017
Faucet
Very nice. Love the way it looks in my new 1/2 bath.
by
Recommended
Sep 6, 2016
Delta Dryden faucets
Faucets shipped quickly and on time. All parts and pieces were there. Faucets look great. I am satisfied with the product.
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Recommended
Aug 2, 2016
Classy
I love this faucet. It is classy. It is high quality and sturdy. I am very happy with the purchase and would definitely purchase it again.
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Recommended
2 found this review helpful
Jul 21, 2016
Beautiful Faucet. easy to install but doesn't work with 3cm granite
Beautiful finish. Nice heavy metal. Customer service is excellent
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Response from Customer Solutions Jul 21, 2016
Hi Lcfladyplumber, Thank you for your feedback!
I am glad to hear you are enjoying the design of your Delta 3551LF-CZ two handle lavatory faucet and apologize for the issue regarding the granite. Our records indicate you have contacted our customer service department regarding this and was assisted. If there is anything else we can assist you with please contact us back at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Recommended
Customer review from deltafaucet.com
Jul 9, 2016
Handle bases spin
The bases around the handles won't tighten in place--instead the sit and move whenever touched. If the bases where round they could spin all day long, but they square and I want them to stay stationary.
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Response from DeltaFaucetMar 13, 2020
Hi UnhappyCassy,
I'm sorry to hear that the bases aren't staying stationary! The bases are held in place by a set screw on the back. Please make sure that the set screw is in place and tightened down. I will also follow up with you via email.
Best regards, Jon
2 found this review helpful
Jun 14, 2016
Classic yet contemporary
This faucet is well made- it can look contemporary but in my bathroom which is spa like it's just perfect. Solidly made.
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Recommended
Jun 5, 2016
Great bathroom faucet!!!!
We purchased this faucet to replace a old Delta faucet and we couldn't be happier. Looks great and works like a charm. Gotta love Delta!
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Response from Customer Solutions Jun 7, 2016
Hello Wornslick, Thank you for your feedback!
I am very glad you are happy with your Delta 3551LF two handle lavatory faucet. We appreciate you providing feedback on how the product is working out for you. If you have any additional comments or suggestions please feel free to contact us. We can be reached at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Verified Purchase
Recommended
Customer review from deltafaucet.com
Jan 12, 2016
Beautiful - from functional to absolutely glorious!
We had the install done by a pro so we cannot speak to the ease of installation. But the faucet itself is beautiful. I had always looked at sink/tub fixtures as just wanting something that looked nice and went with the rest of the bathroom decor, but these fixtures are literally like jewelry! They shine in the light of the room and make the whole room take a massive step up. They're heavy-duty and the straight lines with just a tiny bit of curve are perfect. My cons are that water that isn't wiped off leaves spots (removable) so I wipe them down after every use. Also, it took a bit of getting used to the fact that they are a bit on the yellow side. I thought at first they were just reflecting the counter top, but when we took it outside, the color remained the same. However, I love it now. It's not brassy, but don't expect a silver/gray color. The price was much higher than we wanted to pay, but we were stuck because we have a Roman tub, so we had to find a fixture for that first and then the matching sink trim kits to match. That really gave us a small selection to choose from. Thankfully, this was the basic shape that I was looking for and overall, we're extremely happy.
by
Verified Purchase
Recommended
3 found this review helpful
Jan 12, 2016
Small issue
We went all Dryden fixtures. Love the faucet. Unfortunately the it leaked after the plumber installed it. We just received the new one and it works perfectly.
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Recommended
Dec 8, 2015
Great looking faucet
Easy instillation great looking completely sastisfied
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DIY
Verified Purchase
Recommended
1 found this review helpful
Mar 25, 2015
Chrome Bathroom Faucet
This faucet looks really beautiful and is such an asset to the décor of our bathroom. It is a great quality product.