Hi HomeDepotCustomer,
Thank you for your review of the Delta Faucet MultiChoice® Universal High-Flow Shower Rough - Universal Inlets / Outlets MODEL#: R10000-UNBXHF. Please accept our sincere apology for the inconvenience you are experiencing, but we would be more than happy to assist you as quickly as possible. Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance.
Our products do have a Limited Lifetime Warranty that covers parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information.
https://www.deltafaucet.com/service-parts/warranty
We appreciate your business and look forward to continuing to serve you. Please contact us directly if you have any further questions.
Best Regards,
Kelley