Hi Robbee,
Thank you for your review of the Delta Faucet model 9693T-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help.
See here to troubleshoot the faucet turning off by itself:
https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981
As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out for assistance or with any questions!
Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com