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Customer Reviews for DreamLine Encore 56 in. to 60 in. W x 76 in. H Sliding Semi-Frameless Shower Door in Brushed Nickel

Internet #206939890

Model #SHDR-1660760-04

Store SKU #1002630514

  • Double sliding (bypass) design for easy access from either side
  • Up to 4 in. of adjustment for width, if needed
  • Accommodates for up to 3/8 in. per side for out-of-plumb walls

Customer Reviews

  • 4.7
    out of 730 reviews
  • 93% recommend this product
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Showing 1-30 of 730 reviews
Looks beautiful. The doors slide nicely. Love the clear glass...
Looks beautiful. The doors slide nicely. Love the clear glass showing the tiled shower walls. Could not be happier with these shower doors!
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  • Verified Purchase
1 found this review helpful
Great quality
This shower door is well made! The glass doors are very heavy and not flimsy! There are no leaks since there's a bottom rail. No water splashes out where the 2 doors meet either. I'm very impressed with this shower door!!
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  • Verified Purchase
  • Recommended
These doors are beautiful and add a rich, striking element to the bath we installed them in last ...
These doors are beautiful and add a rich, striking element to the bath we installed them in last month. Installation is relatively straight-forward and I was able to get the rails position and caulked in a couple of hours. Installing the doors themselves took about half an hour and you will absolutely need a friend to do so. The materials are high-quality and the glass is thick and heavy and the accessory pieces are well-made and handsome. This is a terrific system that is forgiving during installation and beautiful upon completion!
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  • Verified Purchase
  • Recommended
11 found this review helpful
Superior quality
Great door with feeling of total quality. wish it had been available in 30" depth x 50-54" width.
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    • Recommended
    I really love this door. I have had it now for about 6 weeks. My installer said it is a high en...
    I really love this door. I have had it now for about 6 weeks. My installer said it is a high end product. I would say that it should be installed by a pro. The glass is thick and heavy, which is nice. It is coated so it stays clean without water stains. Rolls very easy and no water gets out.
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    • Verified Purchase
    • Recommended
    12 found this review helpful
    The product is nice quality and looks great installed. The glass doors are ample thickness and sl...
    The product is nice quality and looks great installed. The glass doors are ample thickness and slide nicely. We purchased this door partially because it is one of the few that goes to 59 1/2". The only issue we had with installation is installing the rectangle door stoppers in the frame. Two of the screws broke off in the frame and did not screw in. We called the manufacturer and they noted this happens because the holes in stoppers were not drilled large enough. To fix we'll need to get the broken screws out somehow and replace with our own after drilling out the holes to make them a bit larger. The installation was easy otherwise and the door went up in 1-2 hours. The instructions were adequate. Great price for a nice quality door that is water tight.
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    • Verified Purchase
    • Recommended
    2 found this review helpful
    We were very undecided on which shower door to buy for our new bathroom remodel. After much resea...
    We were very undecided on which shower door to buy for our new bathroom remodel. After much research, we decided to go with the Dreamline Encore in chrome. It was very well packed and arrived in excellent condition. We had a professional install it and are very happy with the results. It is a tall door which goes great with the new shower head we installed. The doors fit perfectly / snuggly in the frames not allowing any water to come out, and also slide very smoothly. It also looks great.
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    • Verified Purchase
    • Recommended
    8 found this review helpful
    Its a great shower door, nice heavy 3/8" glass, solid, smooth rollers. Easy to install if you have decent skills.
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    Response from DreamLineSep 11, 2024
    Thank you for the excellent review! We’re thrilled to hear that you’re pleased with the quality of the shower door, including the heavy 3/8" glass and smooth rollers. It’s great to know that the installation went smoothly for you. If you have any more feedback or need further assistance, don’t hesitate to reach out. We appreciate your support and hope you continue to enjoy your new shower door! bathauthority
    • Verified Purchase
    My order was delayed 3 times over an 8-10 week period which cost myself and my contractor financial impact. Yes, I was compensated for the first issue which we believe the door was lost or broken as no one could tell us where it was, then the wrong door was delivered the second time , and I was told that there would be additional compensation once the right door was delivered but crickets. I have been a member since 2000, and this experience was terrible. I am a Sales Director for a Fortune 500 company where customer service is king. This may be my last purchase of this size from HD.
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    Response from DreamLineAug 29, 2024
    Thank you for sharing your experience, and we sincerely apologize for the delays and complications you faced with your order. We understand the impact this has had on you and your contractor, and we appreciate your patience throughout the process.

    We are sorry to hear that the resolution offered to you by Home Depot's customer service team did not meet your expectations and that you did not receive the promised additional compensation. Unfortunately, DreamLine does not have any control over resolutions that were offered to you by Home Depot, but we completely understand your frustration. Your feedback is invaluable, and we appreciate the 5-star review of our product despite these inconveniences.

    If there is anything more we can do to assist you, please contact our customer service team directly.

    Thank you for being a valued customer and for choosing DreamLine to put the finishing touches on your new shower space! bathauthority
    • Verified Purchase
    This is a solid door and heavy duty. Easy to install
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    Response from DreamLineAug 20, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    Much easier to install than other brands
    by
    Response from DreamLineAug 15, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    Very disappointed in the customer service center. This item had to be shipped to your location. I received notice that the shower door was ready to pick up. My contractor arrived and customer could not locate the door for over an hour. I had to pay my contractor for their lost time. Frustrated!
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    Response from DreamLineJul 18, 2024
    Thank you for your 5-star review and for sharing your experience with us. We're glad to hear that you are satisfied with our product, but we’re very sorry to learn about the negative experience you had with customer service.

    Please understand that DreamLine does not have any control over how the retail store handles orders once they are received at the store. We apologize for the inconvenience and frustration this has caused you and your contractor.

    If you have any further questions or need assistance, please don't hesitate to reach out to us directly. Thank you for choosing DreamLine, and we appreciate your feedback. bathauthority
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    I order the first one online and also I read the other reviews before buying anything, the only big issue on this item that it comes fully damaged inside and outside, so I did not buy the first so the customer service order me another one and now I am very disappointed in the second one was also fully damaged. This DreamLine careless of your money when the inflation is super high in the first place. Homepdepot should give this company call or get rid of the whole company all together ..
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    Response from DreamLineJun 13, 2024
    We are sorry to hear that you are not completely satisfied with your DreamLine product. If there is anything we can do to improve your customer experience, please feel free to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback. bathauthority
    • Verified Purchase
    1 found this review helpful
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    Took a little work to install per the contractor. But it is done and it is beautiful!
    by
    Response from DreamLineMay 15, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    It good and beutiful door for shower
    by
    Response from DreamLineMay 8, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    by
    • Verified Purchase
    Outstanding!! Looks Great! Works Great!!
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    Response from DreamLineMay 8, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    Quality design and product. It looks great and was fairly easy to install.
    by
    Response from DreamLineApr 25, 2024
    Thank you for your feedback and for choosing DreamLine! bathauthority
    • Verified Purchase
    this product arrived at the store in a damaged box 2 times, before we finally had the 3rd delivery made to our home; after opening the box, it also was damaged. It seems this product has some quality issues. We have processed a refund and will find another product brand instead.
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    Response from DreamLineApr 16, 2024
    Thank you for taking the time to provide us with your feedback. We are sorry to hear that your DreamLine product was damaged multiple times during shipping. We assure you that we take great care to meticulously package and clearly label each customer's order for safe transport, but after the product leaves our warehouse, we unfortunately have no control over what happens in transit. Though we try our very best on our end to prevent things from happening to your order, sometimes, the freight carriers do not handle the product with the care it requires and we completely understand your frustration when this unfortunate situation occurs. bathauthority
    • Verified Purchase
    4 found this review helpful
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    Showing 1-30 of 730 reviews

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