We are very sorry to hear that you are disappointed with your purchase. We strive to provide high-quality products and value for our customers, and it's clear we fell short in your experience.
While our shower bases are manufactured overseas, we maintain strict quality control measures to ensure they meet our standards. We regret that you did not find the quality to be significantly better than other brands.
Please contact our customer service team at 866-731-2244 so we can discuss your concerns further and work towards a resolution. Your feedback is important to us, and we appreciate you bringing this to our attention.