Hello Cynthia, thank you for providing your feedback and letting us know about the issue. This is certainly something that we did not expect to occur, and we are sorry for the inconvenience. These lights come with a lifetime warranty, so you simply need to reach out to our Consumer Care team in order to initiate the replacement process.
We are committed to making this right and we hope that you will give us an opportunity to discuss your unsatisfactory experience with our product. Please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 595554, so that we can resolve your issue promptly. Thank you and have a great day!