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Customer Reviews for FESTIVO 40 in. Freestanding Electric Fireplace in Tan

Internet #315380091

Model #FFP20162

Store SKU #1005944709

  • 4 flickering flame effect settings
  • Digital thermostat regulator ranging from 62-82°F at 2°C interval
  • Up to 9-hours timer

Customer Reviews

  • 3.6
    out of 39 reviews
  • 82% recommend this product
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Showing 1-30 of 39 reviews
Mom loves her fireplace——the first one we ordered was damaged (A LOT!!) the second one was damaged but we were able to prepare it. Quality control needs to do a better job
by
  • Verified Purchase
Great product fireplace
This is the masterpiece for the room. Works perfectly.
by
    • Recommended
    The stain is coming off of the top of it....
    The stain is coming off of the top of it. It looks like crap.
    by
    • Verified Purchase
    I just love it.
    I just love it.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    came with a corner cracked
    So dissapointed..... it is only 36 inches tall and there is a huge chink missing from the back left corner. The package was perfect sonit was swnt that way.
    by
      • Recommended
      1 found this review helpful
      Returned 1st delivery.mantle damaged. 2nd delivery- had to repair 3 stones in appliance. ( chipped)
      by
      • Verified Purchase
      Nees a Light switch
      The unit is great. Unpacked well and just had to plug it in. Only downside is lack of directions for remote and no light switch for display
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      The heating is not strong enough. Doesn’t heat the room...
      The heating is not strong enough. Doesn’t heat the room well. The looks is great.
      by
      • Verified Purchase
      1 found this review helpful
      The fireplace was already assembled, sparing me that task. Operation...
      The fireplace was already assembled, sparing me that task. Operation is simple with the remote. It warms up my large finished basement on just the 70 degree setting. The LED light above the shelf is missing the electrical but it’s not a game changer. All in all, it’s a great product at an affordable price.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Well made and throws off a lot of heat. ...
      Well made and throws off a lot of heat. Wish there were better instructions regarding the light above the heating unit as it took a while to determine what the wire was for and where it plugged in but otherwise a very nice unit.
      by
      • Verified Purchase
      1 found this review helpful
      by
      • Verified Purchase
      Not worth it!
      I bought thinking it wiuld be perfect for a wekend home that is under 750 sq. ft. You can barrky even feel the heat come out this thing
      by
        • Recommended
        Love this fireplace. perfect choice for our living...
        Love this fireplace. perfect choice for our living room. The only thing we did not like: the light for the shelf does not have an on / switch. If you don’t want the light on you have to unplug. Not a big deal - would just be better with a switch. I would definitely recommend this fireplace.
        by
        • Verified Purchase
        1 found this review helpful
        by
        • Verified Purchase
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        by
        • Verified Purchase
        Smaller than expected. Light over the display shelf will not...
        Smaller than expected. Light over the display shelf will not turn off. Otherwise, I do like it a lot. The flames are beautiful, the heat is very good and the materials seem good.
        by
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
            1 found this review helpful
            Couldn’t give five stars because there is supposed to be...
            Couldn’t give five stars because there is supposed to be a light on the shelf. There is a cord, but nowhere to put it. The cord is not shown on instructions at all. I emailed company weeks ago and no one has responded. As for product, it is very heavy. Very pretty. Great size for limited space. Keeps the area just around it nice and warm.
            by
              1 found this review helpful
              Very nice unit. Bricks look real and so does the...
              Very nice unit. Bricks look real and so does the fire screen.
              by
                1 found this review helpful
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                  3 found this review helpful
                  got this for my wife for christmas she loves it...
                  got this for my wife for christmas she loves it
                  by
                    1 found this review helpful
                    nice but
                    the fireplace is beautiful, easy to use, but it was filthy and dusty and the customer should not have to install a switch to avoid having the light on all the time
                    by
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    by
                      1 found this review helpful
                      LED light issue
                      Should be a way to turn off the LED lights without having to reach around the back every time and unplugging them. It should be controlled on the remote. The whole point of it being against the wall is so you don't have to pull it away from the wall. Kind of disappointed in that issue.
                      by
                      • Verified Purchase
                      3 found this review helpful
                      by
                        1 found this review helpful
                        When it's arrived we were really satisfied with the product....
                        When it's arrived we were really satisfied with the product. We got what we expected. Gorgeous! Than when we started to use we realized the heating function is not working. It's turned out and never turned back! So we sent it back to the company! Customer service was great and helpful!
                        by
                          1 found this review helpful
                          Be Careful
                          Heating element worked for about 2 minutes before it failed. Tried all the trouble shooting suggestions. No customer service number provided with instructions or on company's website. Will roll the dice and get a replacement, but not holding my breath.
                          by
                            1 found this review helpful
                            Showing 1-30 of 39 reviews

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                            Features

                            Adjustable Flame, Adjustable Flame Brightness, Cable Management, Decorative, Flame Works With or Without Heat, Zero Clearance

                            Adjustable Flame, Adjustable Flame Colors, Adjustable Flame Height, Adjustable Thermostat, Cool To Touch Glass, LED, Timer, Zero Clearance

                            Adjustable Flame, Adjustable Flame Brightness, Adjustable Thermostat, Flame Works With or Without Heat, With Thermostat, Zero Clearance

                            Adjustable Flame Brightness, Adjustable Flame Colors, Cool To Touch Glass, Timer

                            Area Heated (sq. ft.)

                            1000 sq ft

                            400 sq ft

                            1000

                            1000 sq ft

                            Included

                            Mantel, Remote Control, Screen

                            Decorative Fire Glass/Rocks, Log Set

                            Mantel, Remote Control, Screen

                            Log Set, Remote Control

                            Heat Output (BTU/hour)

                            3400

                            4810

                            5000

                            5100