Customer Reviews for Feather River Doors 66 in. x 81.625 in. Sapphire Patina Full Lite Unfinished Smooth Right-Hand Inswing Fiberglass Double Prehung Front Door
My door came in damaged. The driver was trying to hide the damage by taking a picture on the side that it was good.
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Response from Feather River Cust ServJul 25, 2024
Thanks for the review and sorry to hear about the door damage via transit.
Verified Purchase
Jul 1, 2020
Excellent product little heavy but very beautiful doors
Excellent product little heavy but very beautiful doors
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Response from Feather River Cust ServJul 6, 2020
Thanks for the 5 Star Review and comments. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
Nov 3, 2019
Good quality door need two people for installation recommended.
Good quality door need two people for installation recommended.
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Response from Feather River Cust ServNov 5, 2019
Thanks for the 5 Star Review and comments- we agree with two people for any oversized door not being a single prehung. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Customer Service
Recommended
1 found this review helpful
Oct 23, 2019
Very nice door
Very nice door
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Response from Feather River Cust ServOct 25, 2019
Thanks for the 5 Star Review and comment. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
Aug 17, 2013
High quality doors for a decent price
I have had these doors for almost a year now.
Overview: They are very heavy, and required two people for me to "tilt in." Once they were tilted in, I was able to do the rest by myself. They were not any more difficult to install than ordinary doors. Feather River did include (what I perceived to be) some quality features, such as instructions on how to trim the weatherstripping so the Astragal seals well. I felt that attention to detail had been paid to the sealing, and the quality of the materials was very good for what I paid.
The good: I like the materials, the look, and the way the door seals. When light shines through the doors, it makes a pretty, sparkly pattern on the floor. Everyone who sees the doors on our house is immediately impressed and is compelled to make a comment.
The bad: The glass is triple pane - each full lite appears to be fully sealed. They claim that the glass qualifies for energy star in all 50 states - but the glass is DEFINITELY not low-E. They say the glass is tempered, which means that I can probably install a film. I have not done this yet because I am not certain how the windows are sealed. I'd hate to over-heat the glass unit and have it break, or burst a seal. It is not clear to me how well the glass is insulated because I have no way to test. Also, the NFRC label did not come on the glass, so I am unaware of the stats. I do know that when the sun shines through the door, it is as warm on my hand as if I were in direct sunlight.
Another bad is that the middle pane (the decorative glass) was slightly loose sandwiched between the two exterior plates of glass. This means that when you close the door, it rattles. This is actually quite annoying - but I have learned how to close it in such a way that I don't hear it anymore. I did call Feather River about this, and their customer support was willing to listen to me, but didn't really try to help. I suppose I could have pushed harder, but I decided to just live with it.
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DIY
Recommended
13 found this review helpful
Jun 26, 2024
What is the money looks good work good
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Response from Feather River Cust ServJun 26, 2024
We appreciate the 5 Star Review and comments. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
May 24, 2024
Love the door ! It’s beautiful, sturdy & secure. Installation was relatively simple. Packing was a bit oversized but very secure.
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Response from Feather River Cust ServMay 24, 2024
We appreciate the 5 Star Review and comments on door looks and ease of installation. We hope that you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Feb 28, 2024
Love the door and the looks of it. However there were no holes drilled in the threshold and the top for the locks for the door. So obviously the locks were not engaged during shipping and we had to drill holes for the locks when installing. Manufacturer needs to know about this.
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Response from Feather River Cust ServFeb 28, 2024
Thanks for the review and comments, So we do not drill those locations because they need to be done after the door is installed plumb, square, and level. See the installation instructions, prehung door does not come that way and there are no locksets installed, reason we drill 2 screws from head jamb into the door slab to secure during transit. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Jan 17, 2024
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Jul 21, 2023
Nice looking but poor quality waste of money
This door never sealed well. The trim around the glass cracked..the lead at the top of both windows is drooping about a quarter inch. The door without the knobs is difficult to open..Feather river basically said sorry about your bad luck..never again.
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Response from Feather River Cust ServJul 23, 2023
Thanks for the review and comments, sorry to hear about your experience with the product. Sounds like you already reached out to our warranty group, I am assuming whatever the issue was was outside the warranty and reason not covered. Feather River Customer Service
Jul 9, 2023
This door is beautiful. It brings out the beauty of the home. I do suggest adding a light tint inside the door so no one can see through it.
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Response from Feather River Cust ServJul 9, 2023
We appreciate the 5 Star Review and comments on door looks and new curb appeal. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Mar 9, 2023
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Verified Purchase
Mar 1, 2023
Omg!!!! They are beautiful! I received many many compliments! Love...
Omg!!!! They are beautiful! I received many many compliments! Love how the sunlight shines through and give a rainbow of colors throughout the room! The doors are just BEAUTIFUL!!!!!
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Response from Feather River Cust ServMar 2, 2023
Thanks for the 5 Star Review and comments on door looks and new curb appeal. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Dec 17, 2021
Looks great. Very happy with product....
Looks great. Very happy with product.
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Response from Feather River Cust ServDec 17, 2021
Thanks for the 5 Star Review and comment on door looks. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Jul 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Feather River Cust ServJul 19, 2021
Thanks for the 5 Star Review. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Dec 14, 2020
The door is a very nice door. The frame came...
The door is a very nice door. The frame came twisted. I'm guessing it happened in shipping. Made it very hard to install took a few hours to get it hung. Most times we install the same type of door in under an hour.
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Response from Feather River Cust ServDec 14, 2020
Thanks for the review and comments. Frame came twisted? Installing a double door in under an hour- seems really quick to get the door plumb-level-square-shimmed- and holes drilled properly for the astragal. If you have any comments you can reach out to frcontact@frdoors.com Feather River Customer Service
Verified Purchase
Oct 7, 2020
The door looks fabulous! Even though I had to wait...
The door looks fabulous! Even though I had to wait a month for THD installers, I am not disappointed.
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Response from Feather River Cust ServOct 7, 2020
Thanks for the 5 Star Review and comments on door looks and sorry to hear about the wait on install. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Jul 21, 2020
Nice door .... elegant look for a cheaper price.
Nice door .... elegant look for a cheaper price.
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Response from Feather River Cust ServJul 21, 2020
Thanks for the positive review and comment on value. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Feather River Cust ServJul 8, 2020
Thanks for the positive review. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Jul 7, 2020
Very good product and also customer service. The center post is somewhat questionable but mostly...
Very good product and also customer service. The center post is somewhat questionable but mostly great!
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Response from Feather River Cust ServJul 8, 2020
Thanks for the positive review and comments on door quality- not sure the issue with the astragal. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
May 30, 2020
The doors are beautiful...
The doors are beautiful
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Response from Feather River Cust ServMay 30, 2020
We appreciate the 5 Star Review and comment. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
May 13, 2020
Absolutely love this door! Quality is exceptional. Look is amazing!...
Absolutely love this door! Quality is exceptional. Look is amazing!
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Response from Feather River Cust ServMay 13, 2020
We appreciate the 5 Star Review and comments on door looks and quality. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Feb 28, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Feather River Cust ServFeb 28, 2020
Thanks for the 5 Star Review. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Jan 14, 2020
Good stuff, good pricemi
Good stuff, good pricemi
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Response from Feather River Cust ServJan 14, 2020
We appreciate the 5 Star Review and comments. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
Apr 9, 2019
The door was the right size and height. The only issues I had was that they drill four holes in t...
The door was the right size and height. The only issues I had was that they drill four holes in the door and I only needed two.
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Response from Feather River Cust ServApr 10, 2019
We appreciate the 5 Star Review and comments. You can order a door special order with just the active door bored. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
Recommended
Mar 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from Feather River Cust ServMar 5, 2019
We appreciate the 5 Star Review. We hope you enjoy your new Sapphire Full Lite Smooth Fiberglass Double Door. Feather River Team
Verified Purchase
May 10, 2018
I have had these doors for about 3 years now. I love them! They are beautiful doors, I had them...
I have had these doors for about 3 years now. I love them! They are beautiful doors, I had them installed by someone that installs impact windows and regular windows and doors. It was a two man job. Doors close well and when I want to open both doors I really have had no issues, maybe a little W-40 just to keep them smooth. I think you need a good installer, My particular installation cost $400. the doors look more expensive than what they are.
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Response from Feather River Cust ServMay 10, 2018
Thanks for the 5 Star follow-up review on your purchase 3 years ago. We really appreciate the comments and hope you continue to enjoy your Sapphire Full Lite Double Door. Feather River Team
Recommended
2 found this review helpful
Jan 24, 2018
5 Star Review
Rating provided by a verified purchaser
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Response from Feather River Cust ServJan 24, 2018
Thanks for the 5 Star Review. We hope you enjoy your new Sapphire Full Lite Double Door. Feather River Team
Verified Purchase
May 2, 2013
The doors themselves are nice. Quality control issue
The doors are actually very nice. The problem we had was with the frame. The top of the frame was a half inch smaller than the bottom. When the brick moulding was installed they missed with one and blew out the left side jamb. Also they missed when shooting left jamb into the top of the frame and destroyed the door seal in that corner. Its funny that there is a notice on the door that it was quality checked and non returnable. I guess they need a quality control guy to check on the quality control guy.