#1 Home Improvement Retailer

Customer Reviews for Frigidaire 22.1 cu. ft. Side by Side Refrigerator in Stainless Steel

Internet #302565431

Model #FFSS2315TS

Store SKU #1004113864

  • Adjustable interior storage gives you 100 ways to organize
  • Ice & Water Filter works to keep your water cleaner
  • Humidity controlled crisper drawers keep fruit and veggies fresh

Customer Reviews

  • 4.2
    out of 2,898 reviews
  • 78% recommend this product
Filter by:
Showing 1-30 of 2,898 reviews
Hate it!
I have had the refrigerator for less than 2 years, door shelves breaking, crack it the door. Expensive to replace broken shelves and sometimes hard to find replacement parts.
by
Response from FrigidaireSupportJun 10, 2021
Oh, no! We're sorry to hear that you've had some cosmetic issues with this refrigerator! If you are still searching for parts, we would be happy to help you out as best we can! Please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire
    Nice!
    [This review was collected as part of a promotion.] It does it’s job. The buttons on the freezer for ice or water are like cheap push buttons. Had to get used to a side by side so this was a good introduction. Keeps veggies fresh in the drawers and the freezer works great.
    by
      Frigidaire is garbage!
      We haven’t even had this fridge a year and a half and the compressor went out. Frigidaire has horrible customer service. All they said was “sorry for this terrible inconvenience”
      by
        • Recommended
        Noisy but Reliable
        We purchased this model because of the history of the quality of the brand. I was trying to save my husband some money so I went with this basic model with the icemaker. No grand bells and whistles and so far it has been reliable. One complaint is that it is a very noisy model. I can hear it rumbling from my bedroom. The other is that the bottom drawer of the freezer comes off track often and drives me insane. After I purchased it, I had buyers remorse wanting the fancy bells and whistles. My husband came out ahead on this deal.
        by
        Response from FrigidaireSupportApr 20, 2021
        Thank you so much for sharing your experience and feedback with your new refrigerator, Mooncrest717. We’re so sorry to hear the noise level has been less than satisfactory and you’ve noticed trouble with the drawer coming off the track. You may notice the compressors hum since modern, high-efficiency compressors operate much faster than older models, but this can be indicative of your product operating properly. If there are any concerns with the noises or any aspect of your new refrigerator, please know we can be reached via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’re here to help if you ever need it! – Hailea Frigidaire
          • Recommended
          makes lots of noises
          I bought this refrigerator in December/20 It's been making noises since than. At first I thought it was because its making ice. It wasn't. It's been making this clicking noises day and night and it's loud. I've had several repair men to check it out and they've changed a few parts and even put sound dampening pad the coil and it's still making same. I'm not happy with it at all. It doesn't seems like I'm able to get any help with this issue.
          by
          Response from Online Outreach SpecialistApr 17, 2021
          Hi, Jourdan24! Thanks for sharing your experience; we're sorry to hear that the noises in the fridge have become bothersome! It is normal for the fridge to make some noises, but they should not be overly loud. I do see we have arranged service to check out the noise and determine what best steps to take next! Please reach back out to us if you have any questions. Best, Ashton
            Good buy
            [This review was collected as part of a promotion.] Fridge is a good size and ice and water features function as expected.
            by
              Excellent quality
              [This review was collected as part of a promotion.] My Kennore fridge went out while I was on vacation (boooo) so now I was on the market for a few fridge. After doing some research, I finally chose Frigidaire. I am quite pleased with my purchase. Easy to hook up/set up, looks great in my kitchen, and the functionality it perfect for my everyday use. Would definitely buy again in the future.
              by
                Review
                [This review was collected as part of a promotion.] I bought this Fridge about 4 weeks ago and I like it very much.
                by
                Response from Outreach Social SpecialistApr 14, 2021
                Thanks for your feedback, Ronkcarter. Its good to hear that your refrigerator is working great for you! Don’t hesitate to get in touch if you have any questions or concerns. Thank you for being apart of the Frigidaire family. ~Corletta
                  Back to basics
                  [This review was collected as part of a promotion.] We bought this in February but did not receive until March but so far so good it does make some noise, but at least I'm not chipping ice from the bottom,yay.
                  by
                    Quiet and well designed
                    [This review was collected as part of a promotion.] Both a month ago and was easy to set up, nice lighting with space designed to accommodate more than I expected. Quiet operations and good wayer and ice dispenser.
                    by
                      Oh beautiful, spacious fridge
                      [This review was collected as part of a promotion.] I am very pleased with this refrigerator. The space is great on the fresh food side and freezer. I was able to fit a whole turkey and more meat on the freezer side without a struggle.
                      by
                        Beautiful
                        [This review was collected as part of a promotion.] I love my new refrigerator! It has lots of room. It arrived ready to go and work great!
                        by
                          Love it
                          [This review was collected as part of a promotion.] I received my refrigerator in March. Looks awesome. Storage space is good Shelves adjust for taller items. I really like the storage drawers.
                          by
                            I love it!
                            [This review was collected as part of a promotion.] I have had this fridge since December and I just love it. Lots of space!
                            by
                              Good fridge
                              [This review was collected as part of a promotion.] Exactly what I was looking for. Perfect size and works great so far.
                              by
                                Wonderful replacement for 6 year old Amana!
                                [This review was collected as part of a promotion.] We had problems right away with our last refrigerator and because I bought it from a "Big Box/" store, the warranty did NOT last for the for the stated length of time. This one will because I bought through an appliance store!
                                by
                                  Soooo Loud
                                  This refrigerator is soo loud. We had it less than a week and placed a service call. We were asked if we read the Owner’s Manual as the unit makes noises. I canceled the service call and read the manual. Every noise listed in the manual, the unit was making. Very disappointed. I should NOT be able to hear the refrigerator running 4 rooms away. I would not recommend this purchase. Very disappointed in Frigidaire.
                                  by
                                  Response from FrigidaireSupportMar 31, 2021
                                  Hello, MH! Thank you for your review. We are sorry to hear that you are not pleased with the functional noise of your appliance. Did you know, with your new appliance, modern, high-efficiency compressors operate much faster than older models? The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. We hope this helps. Should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana Frigidaire
                                    Cool as a cucumber!
                                    [This review was collected as part of a promotion.] So happy with my new Frigidaire side by side, love the 3 drawers on bottom, motor runs quiet and smudges don't show on doors like old one!
                                    by
                                      Nice fridge and fits in my small space
                                      [This review was collected as part of a promotion.] Glad I bought it. It’s roomy and works well so far.
                                      by
                                        Great features!
                                        [This review was collected as part of a promotion.] Happy with my purchase. Buy this product it will be worth it
                                        by
                                          Poor quality
                                          My husband and I bought this refrigerator set 3 years ago and everything is broken shelves draws ice maker ect I I called last year all I got was pretty much oh well we will send you new draws and plastic door shelves. They sent the wrong ones I sent them back never got any new ones. Over it I dont have time. Just going to replace it with a different brand. I do not recommend this fridge/set
                                          by
                                          Response from FrigidaireSupportMar 25, 2021
                                          Hi, AshleyZ.
                                          Thank you for sharing your experience we are truly sorry for your experience with your refrigerator. We truly only want the best for our family members. We hope that you grant us another chance to show how great our appliance are. -R'Shaye Frigidaire
                                            1 found this review helpful
                                            Lots of space
                                            [This review was collected as part of a promotion.] I bought this because the one I had Died. I have always liked the Stainless Steel. The extra features, space and shelving options is a big Plus!! I love it. I plan to buy a matching stove when the time comes.
                                            by
                                              New refrigerator
                                              [This review was collected as part of a promotion.] I love the room inside the lighting and over all a great refrigerator!!!
                                              by
                                                Perfect fit
                                                [This review was collected as part of a promotion.] Works great in our in-law . We needed a small side by side it fits perfect !
                                                by
                                                  Great Appliance
                                                  It was left there during purchase . I am enjoying it. Yes
                                                  by
                                                    Good product
                                                    [This review was collected as part of a promotion.] We bought this refrigerator about 3 months ago and have been happy with its performance. It is quiet and does it's job well. The only minor complaint I have is that it is designed that you have hang the dairy drawer in a specific spot instead of being able to choose where it hangs. If you could choose its location, like you can with the shelves above it, you could create an extra shelf space that would be useful for this narrow fridge. Other than that, we are very happy with this fridge and would purchase other Frigidaire in the future.
                                                    by
                                                      Perfect size and value
                                                      [This review was collected as part of a promotion.] I have a tiny house and this is perfect for it and one person. Would definitely recommend.
                                                      by
                                                        Keeping it cold
                                                        [This review was collected as part of a promotion.] I thought it was going to be too small, but find there is ample space. Love having the ice maker and cold water right at my fingertips
                                                        by
                                                          It has all the features I need and it works great.
                                                          [This review was collected as part of a promotion.] It took a while to get it but I must say it was worth the wait.
                                                          by
                                                            Junk
                                                            Bought this July 2019 and ice maker needs to be replaced already.This must be why they keep trying to sell me an extended warranty.I will not buy another one
                                                            by
                                                            Response from Online Outreach SpecialistMar 23, 2021
                                                            We are terribly sorry to learn that you are having trouble with the ice maker and would like to explore options to help. Regarding the extended warranty, when the registration card is sent in it will automatically notify you with the opportunity to extend the warranty coverage on your appliance. Please contact us directly so we can get started addressing the concern with the ice maker. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
                                                              Showing 1-30 of 2,898 reviews